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Modern times require modern approaches - Klaxoon
May 18, 2022

Modern times require modern approaches - Klaxoon

Sabit Shaiholla | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaxoon

During the COVID-19 breakout, there arose a need for team collaboration and the facilitation of real-time work on remote scenarios to be analyzed. In those terms, we have been introduced to a new tool Klaxoon, which is a simple, all-in-one, accessible tool that enables visual collaboration for simple and inclusive teamwork with maximum participation.
  • Boards with ideas and vectorial arrows are the best way to structure ideas during brainstorming
  • Sessions are very useful at keeping participants involved during training via surveys and questionnaires
  • Numerous templates available for the facilitation of remote working scenarios
  • Absence of Categorization of list of boards which can be very handy and helpful
  • More freedom to switch between different activities and reactivate some (you can accidentally close the session)
  • Some UI-UX problems - for instance, it is not easy to create a post-it note exactly at the pointed location
  • The low time investment required to build an MVP prototype which leads to decreased Time-to-Market value significantly and thereby allows you to save on operational costs
  • Reusability of already created boards can facilitate the lead time which has a direct impact on Return on Investment (ROI)
  • A low entry barrier allows the introduction of the tool to the development team thereby allowing decreased lead time and Time-to-Market
Klaxoon helps to facilitate the collaborative environment for decision-making processes to assess a situation, analyze the root causes of problems in a collective manner, improve processes, reach an agreement and define an action plan. We have implemented this tool for different projects and to work with customers, for small and large groups, face to face or remote, leveraging templates or creating our own.

Do you think Klaxoon delivers good value for the price?

Yes

Are you happy with Klaxoon's feature set?

Yes

Did Klaxoon live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Klaxoon go as expected?

Yes

Would you buy Klaxoon again?

No

Easy for end-users to experience the workflow and processes (i.e. low entry barrier) and handle the tool. Easy for facilitators to create a digital board and to animate and create a good remote real-time or asynchronous experience. Moreover, it allows building Customer Journey Maps (CJM) for my end-users with very low time invested and a high level of reusability.