Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
Klient PSA
Smartsheet
Editions & Modules
No answers on this topic
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
Klient PSA
Smartsheet
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
A discount is offered for annual billing.
More Pricing Information
Community Pulse
Klient PSA
Smartsheet
Features
Klient PSA
Smartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Klient PSA
7.9
1 Ratings
2% above category average
Smartsheet
9.1
129 Ratings
16% above category average
Task Management
9.01 Ratings
9.8126 Ratings
Resource Management
9.01 Ratings
9.9108 Ratings
Gantt Charts
9.01 Ratings
9.0109 Ratings
Scheduling
9.01 Ratings
9.8111 Ratings
Workflow Automation
5.01 Ratings
9.1100 Ratings
Team Collaboration
9.01 Ratings
10.0122 Ratings
Email integration
5.01 Ratings
9.1100 Ratings
Timesheet Tracking
8.01 Ratings
9.762 Ratings
Support for Agile Methodology
00 Ratings
8.781 Ratings
Support for Waterfall Methodology
00 Ratings
9.079 Ratings
Document Management
00 Ratings
9.2101 Ratings
Mobile Access
00 Ratings
8.096 Ratings
Change request and Case Management
00 Ratings
8.169 Ratings
Budget and Expense Management
00 Ratings
8.175 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
It is well-suited to looking at what is on each team member's plan for deciding how to assign people to future projects, or how to re-assign tasks when the need arises. It is less well-suited for showing each team member what is on their plate for the day or week, or for checking off tasks as completed in a list (i.e. as is done with Monday or Asana)
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
As I mentioned previously, it has a lot of functionality but almost because of this, it takes awhile for people to learn 1) what functions exist and 2) how to access & use them
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
