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KnowBe4 PhishER/PhishER Plus vs. ManageEngine AlarmsOne

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    ManageEngine AlarmsOne

    Score8 out of 10
    N/AManageEngine, a division of Zoho Corporation, offers AlarmsOne, an IT alert management software.N/A
    Pricing
    KnowBe4 PhishER/PhishER PlusManageEngine AlarmsOne
    Editions & Modules
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    KnowBe4 PhishER/PhishER PlusManageEngine AlarmsOne
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor organizations with over 1,000 seats, contact sales for a quote.
    More Pricing Information
    Community Pulse
    KnowBe4 PhishER/PhishER PlusManageEngine AlarmsOne
    Considered Both Products
    KnowBe4
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    125 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    124 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    125 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    112 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    114 Answers
    No answers on this topic
    Features
    KnowBe4 PhishER/PhishER PlusManageEngine AlarmsOne
    Incident Response Platforms
    Comparison of Incident Response Platforms features of KnowBe4 PhishER/PhishER Plus and ManageEngine AlarmsOne
    Feature
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    ManageEngine AlarmsOne
    -
    Ratings
    Company-wide Incident Reporting8.3101 Ratings00 Ratings
    Integration with Other Security Systems8.497 Ratings00 Ratings
    Centralized Dashboard9.0120 Ratings00 Ratings
    Machine Learning to Prevent Incidents8.0103 Ratings00 Ratings
    Live Response for Rapid Remediation8.1102 Ratings00 Ratings
    User Ratings
    KnowBe4 PhishER/PhishER PlusManageEngine AlarmsOne
    Likelihood to Recommend
    8.8
    (128 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    8.8
    (9 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (44 ratings)
    8.0
    (1 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.3
    (12 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 PhishER/PhishER PlusManageEngine AlarmsOne
    Likelihood to Recommend
    KnowBe4
    From an MSP perspective, it’s easier to sell products that provide cybersecurity protections if it’s all in one bundle. If you start providing 5 different email security products (even with the same vendor), it becomes confusing to non-technical individuals. They need a single package that doesn’t break the bank. Other products like Ironscales do that by providing an “all-in-one” package, essentially. And for a much less expensive price. I believe if you included all the features of anti-phishing, account takeover protection, and security awareness training, it would be close to $8/person each month. Competitors offer rates closer to $2/user, which include all those features and sometimes more.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It is best suited for Server Environments and Enterprises which have their IT infrastructure spread over a wide and different geographical location because since it is cloud based, monotoring can be be done from a single interface, it even comes with a mobile app so you dont allways have to be in fron of your laptop or Dasboard Screen to be able to do helth check or to have visibilty on occurences in the environment.
    Read full review
    Pros
    KnowBe4
    • KnowBe4's Phish Alert Button effectively collects all reported emails from end-users in one place.
    • The PhishML feature of PhishER effectively auto-scan reported emails using machine learning technologies, providing a tag for each email based on its body content and other aspects.
    • The PhishRIP feature works well by allowing the security team to create a query and quarantine all relevant emails from the end user's email system.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It monitors your networks, server and application infrastructure availability and health.
    • It also intergrates with third party tools by raising tickets and incidents for the service desk.
    • The fact that it is cloud based allows monitoring from one interface accross large Enterprises which have their infrastructure spread ccross te globe.
    Read full review
    Cons
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It seems it was mainly designed for server environments, if applied to serverless environments the pricis will not be justified.
    • It picks up on alerts and event logs but does not pick up on critical services especially pn Microsoft servers which may have stopped.
    • Installation and configuration was a challenge and we finally got close to the desired results through trial and error.
    Read full review
    Likelihood to Renew
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Usability
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The user interface is extremelely user friendly despite the challenges we experienced during the setup stages, The real time monitoring is also worth complimenting, its like having a birds-eye view of your whole infrustructure and trust me our infrastructure is massive, spreading accross 3 continents. Aided with the mobile app, you can monitor your environment from almost anywhere at anytime. It allows for some degree of customisation so you can tune it to meet your specific needs.
    Read full review
    Support Rating
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Implementation Rating
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Alternatives Considered
    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Ecosystem of ManageEngine which makes the tool choose in top of the list
    Incentivized
    Read full review
    Return on Investment
    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Its ability to intergrate with ticket logging systems certainly cuts the need for human resources to manually do health checks and lod tickets with service desk against the alerts raised.
    • Once set up, the dashboards are easy to understand even for non technical staff so there isnt need for too much to be invested in training.
    • It allows for customisation to suit our organisations specific business objectives.
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.