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KnowBe4 PhishER/PhishER Plus vs. Microsoft Defender for Endpoint

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    Microsoft Defender for Endpoint

    Score8.8 out of 10
    N/AMicrosoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection and response (EDR), automatic investigation and remediation, managed hunting services, rich APIs, and unified security management.

    $2.50

    per user/per month

    Pricing
    KnowBe4 PhishER/PhishER PlusMicrosoft Defender for Endpoint
    Editions & Modules
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    Academic
    $2.50
    per user/per month
    Standalone
    $5.20
    per user/per month
    Offerings
    Pricing Offerings
    KnowBe4 PhishER/PhishER PlusMicrosoft Defender for Endpoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor organizations with over 1,000 seats, contact sales for a quote.
    More Pricing Information
    Community Pulse
    KnowBe4 PhishER/PhishER PlusMicrosoft Defender for Endpoint
    Considered Both Products
    KnowBe4
    Chose KnowBe4 PhishER/PhishER Plus
    Microsoft's backed in email reporting tool is good but the time to resolution varies for all messages. It claims that it will help train filters to better classify messages into the tenant, but we have not seen much of that.

    Barracuda offered a similar product to PhishER but …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    125 Answers
    96%
    Would buy again
    157 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    124 Answers
    99%
    Delivers good value for the price
    146 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    125 Answers
    95%
    Happy with the feature set
    155 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    112 Answers
    97%
    Lived up to sales and marketing promises
    130 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    114 Answers
    95%
    Implementation went as expected
    140 Answers
    Features
    KnowBe4 PhishER/PhishER PlusMicrosoft Defender for Endpoint
    Incident Response Platforms
    Comparison of Incident Response Platforms features of KnowBe4 PhishER/PhishER Plus and Microsoft Defender for Endpoint
    Feature
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    Microsoft Defender for Endpoint
    -
    Ratings
    Company-wide Incident Reporting8.3101 Ratings00 Ratings
    Integration with Other Security Systems8.497 Ratings00 Ratings
    Centralized Dashboard9.0120 Ratings00 Ratings
    Machine Learning to Prevent Incidents8.0103 Ratings00 Ratings
    Live Response for Rapid Remediation8.1102 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of KnowBe4 PhishER/PhishER Plus and Microsoft Defender for Endpoint
    Feature
    KnowBe4 PhishER/PhishER Plus
    -
    Ratings
    Microsoft Defender for Endpoint
    8.7
    79 Ratings
    2% above category average
    Anti-Exploit Technology00 Ratings9.075 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.179 Ratings
    Centralized Management00 Ratings8.679 Ratings
    Hybrid Deployment Support00 Ratings7.110 Ratings
    Infection Remediation00 Ratings9.077 Ratings
    Vulnerability Management00 Ratings8.774 Ratings
    Malware Detection00 Ratings9.278 Ratings
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    KnowBe4 PhishER/PhishER PlusMicrosoft Defender for Endpoint
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    Score9.1 out of 10
    Enterprises
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    ESET PROTECT
    Score8.8 out of 10
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    User Ratings
    KnowBe4 PhishER/PhishER PlusMicrosoft Defender for Endpoint
    Likelihood to Recommend
    8.8
    (128 ratings)
    8.9
    (169 ratings)
    Likelihood to Renew
    8.8
    (9 ratings)
    8.4
    (10 ratings)
    Usability
    8.6
    (44 ratings)
    8.6
    (40 ratings)
    Availability
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.6
    (8 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    8.6
    (3 ratings)
    7.3
    (1 ratings)
    Configurability
    8.3
    (12 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Professional Services
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 PhishER/PhishER PlusMicrosoft Defender for Endpoint
    Likelihood to Recommend
    KnowBe4
    From an MSP perspective, it’s easier to sell products that provide cybersecurity protections if it’s all in one bundle. If you start providing 5 different email security products (even with the same vendor), it becomes confusing to non-technical individuals. They need a single package that doesn’t break the bank. Other products like Ironscales do that by providing an “all-in-one” package, essentially. And for a much less expensive price. I believe if you included all the features of anti-phishing, account takeover protection, and security awareness training, it would be close to $8/person each month. Competitors offer rates closer to $2/user, which include all those features and sometimes more.
    Incentivized
    Read full review
    Microsoft
    If you have multiple endpoints in your environment, if you're looking to understand what your environment looks like, if you're trying to identify the health of your environment, or identify any risks or vulnerabilities in your environment pertaining to your endpoints and devices.
    Incentivized
    Read full review
    Pros
    KnowBe4
    • KnowBe4's Phish Alert Button effectively collects all reported emails from end-users in one place.
    • The PhishML feature of PhishER effectively auto-scan reported emails using machine learning technologies, providing a tag for each email based on its body content and other aspects.
    • The PhishRIP feature works well by allowing the security team to create a query and quarantine all relevant emails from the end user's email system.
    Incentivized
    Read full review
    Microsoft
    • The big thing for us is on endpoint, it kind of integrates with everything else that we already have because we use Microsoft completely. And so that helps us with being able to integrate, and send things over to Azure Sentinel as we need to as well.
    Incentivized
    Read full review
    Cons
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Microsoft
    • I'd say building out summaries and log reviews for analysts reviewing incidents. So, pivoting from the alerts themselves to actually getting the detail underneath. Trying to understand what caused an alert, where they went from there, et cetera, et cetera. And then trying to get into deeper log review to take that investigation further can be a pain point.
    Incentivized
    Read full review
    Likelihood to Renew
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Microsoft
    Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market
    Incentivized
    Read full review
    Usability
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
    Read full review
    Microsoft
    Because it's hard to find things sometimes. I can find things now because I know where they are. But you have to work with it a little while to figure out how. I'd basically say it was a security tool designed by developers. So you have to get that mindset to find things. So a new hire, a new person in the SOC would have a difficult time. I know that's sitting in here, or that screen is in here somewhere. So it's gotten better.
    Incentivized
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    Reliability and Availability
    KnowBe4
    No answers on this topic
    Microsoft
    Microsoft Defender for Endpoint chugs along just fine no matter what we throw at it and what systems it's running on. It doesn't take up a lot of resources either, so that's welcomed.
    Incentivized
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    Performance
    KnowBe4
    No answers on this topic
    Microsoft
    Microsoft Defender for Endpoint is easy on memory and resources on clients.
    Incentivized
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    Support Rating
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
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    Microsoft
    The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
    Incentivized
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    Implementation Rating
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
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    Microsoft
    Deployment was handled by our team here and everything went pretty smoothly. We did have a few hiccups in our test group, but that only took a bit to get ironed out.
    Incentivized
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    Alternatives Considered
    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Read full review
    Microsoft
    Particularly, we're evaluating Symantec Endpoint Protection, the commercial version. We've looked at eSet, a couple of the others, and it's much too heavy or difficult to manage, things like that. Ease of use, ease of integration. It's already there. It's super easy to update it with the regular OS updates and everything. So we can manage it whether we're using SCCM or Intune or Dato, it's very easy to deploy updates and manage things.
    Incentivized
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    Scalability
    KnowBe4
    No answers on this topic
    Microsoft
    Microsoft Defender for Endpoint is easily scaled from small orgs to giant enterprises.
    Incentivized
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    Return on Investment
    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
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    Microsoft
    • I think the positive impact overall is that we do a lot of sitting in front of assessors- federal assessors, government assessors. And it really comes down to when the assessor has to think about another product that you're bringing in that's not Microsoft, it creates a lot of confusion, more paperwork, more explanation. But the positive impact is that they know it, everybody kind of knows Microsoft. And so when you tell them you have this endpoint for Microsoft Defender for Endpoint, they're like, okay. The questions go away, and it makes the overhead a lot less during an assessment.
    Incentivized
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    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.

    Microsoft Defender for Endpoint Screenshots

    Screenshot of blocked activitiesScreenshot of Detects & respondsScreenshot of discovers vulnerabilityScreenshot of Eliminates blind spotsScreenshot of Risk management