KnowBe4 PhishER/PhishER Plus vs. Microsoft Sentinel

It is well suited for a company that utilizes a Security Awareness Training program. The old way is someone would report an email it got sent to a specific email address and you had to manually go through everything. If something was malicious you had to use Powershell/Graph to rip the message out or eDiscovery. The only place I could see this not be well suited for is a smaller environment. There is a minimum of 100 I believe, but even with 50 end-users I would still pay for it.

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What has really impressed me is how Microsoft Sentinel delivers centralised security monitoring across multiple data sources in our enterprise. It has reduced cost of handling large security logs by collecting and analyzing data without friction of managing traditional SIEM infrastructure. It is easy to work to integrate with Azure logs for quick data analysis.

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• Security awareness training and tracking employee completion, as well as automated assignment of training for new employees
• Helps meet compliance requirements by training employees and keeping them aware of latest cybersecurity trends
• KnowBe4 PhishER/PhishER Plus is really a top of the line product with a well respected brand. The toolsets they offer continue to expand and deliver a consistent experience

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• The visual presentation of data is terrific, so including what we had prior to Microsoft Sentinel, it presents data in a much more usable way, so that's been quite refreshing. It's not quite as complex to understand what you're looking at.

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• The PhishRIP query can be improved to find other emails apart from the reported one only.
• They should provide an option to delete the quarantined emails that are quarantined by the PhishRIP feature.
• The PhishML can be improved to produce more accurate results.
• More options to integrate PhishER with 3rd party tools.

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• One feature that I would like to see improved is probably the log parsing. I think one of the big things that Splunk does better than Microsoft Sentinel is that it makes it easy to bring in new log streams of arbitrary formats and parse them out into columns and tables. Microsoft Sentinel is a lot more involved, though. It takes a lot more manual work to bring in different log sources and parse them out.

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When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.

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it does the job reasonably well

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It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!

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Mirosoft sentinel is easy to use once the inital setup is completed.The dashboard and centralized alerts make it simple to monitor security events and investigate incidents.Integration with other microsoft security tool is also helpful.Some advanced features and configurations can take time to understand, but overall it provides good, user-friendly security monitoring.

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When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.

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Microsoft support is one of the highest rated on the market. It has global and multilingual support. Calls can be made over the phone and the solution is virtually instantaneous with the help of Microsoft engineers. It's great!

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It was very simple to implement - with just a few settings needed to connect it to our O365 environment

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We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.

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Compared to platforms such as Splunk, LogRhythm, and Devo, Microsoft Sentinel’s cloud‑native, consumption‑based pricing model and reduced infrastructure overhead tend to offer better overall cost efficiency. This is especially true for organizations already invested in the Microsoft ecosystem, where Sentinel can deliver strong capabilities with a lower total cost of ownership.

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Did not use professional services

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• There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
• We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
• Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.

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• It's probably neutral. We see value, but it's, again, tick that kind of expense stuff. We're getting more insight and value into what is going on in that cloud workspace, but just noting the cost. So it's probably neutral. I'm not directly responsible, so the full kind of return on investment kind of cycle, that's someone else's problem. I'm like the end user. It's my team that will look at the data and look at the output of Microsoft Sentinel. So the ROI, someone else can worry about that.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info