Kommunicate Customer Messaging Software vs. SendPulse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kommunicate
Score 0.0 out of 10
N/A
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and…
$0
Talk to us
SendPulse
Score 4.4 out of 10
N/A
SendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.N/A
Pricing
Kommunicate Customer Messaging SoftwareSendPulse
Editions & Modules
Business
$0.00
Talk to us
Start
$40
For early-stage startups and individuals
Scale
$100
For growing companies with small teams
Grow
$400 /mo
For high growth companies and large teams
No answers on this topic
Offerings
Pricing Offerings
KommunicateSendPulse
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$40 For early-stage startups and individualsNo setup fee
Additional DetailsPricing starts from $9 a month and depends on the number of messages sent.
More Pricing Information
Community Pulse
Kommunicate Customer Messaging SoftwareSendPulse
Features
Kommunicate Customer Messaging SoftwareSendPulse
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Kommunicate Customer Messaging Software
-
Ratings
SendPulse
4.0
12 Ratings
66% below category average
WYSIWYG email editor00 Ratings2.012 Ratings
Dynamic content00 Ratings1.012 Ratings
Ability to test dynamic content00 Ratings4.010 Ratings
A/B testing00 Ratings3.09 Ratings
Mobile optimization00 Ratings2.012 Ratings
Email deliverability reporting00 Ratings7.012 Ratings
List management00 Ratings6.012 Ratings
Triggered drip sequences00 Ratings7.010 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Kommunicate Customer Messaging Software
-
Ratings
SendPulse
4.7
12 Ratings
47% below category average
Dashboards00 Ratings5.011 Ratings
Standard reports00 Ratings7.012 Ratings
Custom reports00 Ratings2.09 Ratings
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Kommunicate Customer Messaging SoftwareSendPulse
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User Ratings
Kommunicate Customer Messaging SoftwareSendPulse
Likelihood to Recommend
-
(0 ratings)
1.0
(12 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
3.0
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Kommunicate Customer Messaging SoftwareSendPulse
Likelihood to Recommend
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
SendPulse Ltd.
SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
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Pros
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
SendPulse Ltd.
  • One of the best features of this software is its user interface. I found it very intuitive.
  • It has sms feature also which is a great add-on to this software.
  • It has live chat support feature. And I find it very helpful when i find any technical problem.
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Cons
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
SendPulse Ltd.
  • I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse.
  • They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity.
  • It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates.
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Likelihood to Renew
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
SendPulse Ltd.
Because I love how easy and intuitive SendPulse is.
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Usability
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
SendPulse Ltd.
I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
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Support Rating
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
SendPulse Ltd.
Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
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Implementation Rating
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
SendPulse Ltd.
When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
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Alternatives Considered
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
SendPulse Ltd.
For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.
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Return on Investment
Kommunicate (Intentive Technologies Pvt Ltd.)
No answers on this topic
SendPulse Ltd.
  • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
  • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
  • It made brand building very easy among my clients.
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ScreenShots

Kommunicate Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

SendPulse Screenshots

Screenshot of Desktop versionScreenshot of Mobile application for iPadScreenshot of Mobile application for Android