What users are saying about
4 Ratings
75 Ratings
4 Ratings
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Score 9.8 out of 100
75 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Kooomo

Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.
Marc Malagelada | TrustRadius Reviewer

Shopify Plus

Shopify is the industry standard when it comes to eCommerce software. It's basically the #1 ecommerce software solution that is out there that has everything under one roof. You want reliability? Shopify is your solution. You want fast website performance with great uptime? Shopify is your solution. The only area it's less appropriate is how their dedicated account support and tech support for Plus customers has kind of lost touch with it's customers. On the flipside Shopify's services are still the best in the industry, but that doesn't mean they can lose touch with their customers.
Ricky Jordan | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Kooomo
9.3
Shopify Plus
8.4
Product catalog & listings
Kooomo
9.5
Shopify Plus
8.8
Product management
Kooomo
9.5
Shopify Plus
8.3
Bulk product upload
Kooomo
9.2
Shopify Plus
7.9
Branding
Kooomo
9.0
Shopify Plus
8.3
Mobile storefront
Kooomo
9.0
Shopify Plus
8.7
Product variations
Kooomo
9.4
Shopify Plus
8.2
Visual customization
Kooomo
9.4
Shopify Plus
8.4
CMS
Kooomo
9.1
Shopify Plus
8.5
Website integration
Kooomo
Shopify Plus
8.5

Online Shopping Cart

Kooomo
9.2
Shopify Plus
8.5
Abandoned cart recovery
Kooomo
9.0
Shopify Plus
8.1
Checkout user experience
Kooomo
9.4
Shopify Plus
9.0

Online Payment System

Kooomo
9.5
Shopify Plus
9.4
eCommerce security
Kooomo
9.5
Shopify Plus
9.4

eCommerce Marketing

Kooomo
9.0
Shopify Plus
8.3
Promotions & discounts
Kooomo
9.5
Shopify Plus
8.4
Personalized recommendations
Kooomo
8.5
Shopify Plus
8.0
SEO
Kooomo
8.9
Shopify Plus
8.4

eCommerce Business Management

Kooomo
8.4
Shopify Plus
8.1
Multi-site management
Kooomo
6.4
Shopify Plus
Order processing
Kooomo
9.5
Shopify Plus
8.8
Inventory management
Kooomo
8.7
Shopify Plus
8.3
Shipping
Kooomo
9.5
Shopify Plus
8.0
Custom functionality
Kooomo
8.0
Shopify Plus
7.3

Pros

Kooomo

  • Integration with the marketplaces: in Kooomo you can manage the products not only eCommerce, but also on Amazon and eBay
Giorgio Ghisalberti | TrustRadius Reviewer

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

Kooomo

  • The software comes as a Saas solution so you don’t have the access to the platform core but you have the capability to handle your content output with their integrated CMS.
Marco Casieri | TrustRadius Reviewer

Shopify Plus

  • Some features that are non-negotiates for some businesses are missing, or are only available if you use Shopify Payments. One that comes to mind is saved/vaulted credit cards.
  • Many aspects of Shopify Plus, including pre-built reporting features and widgets in the admin interface are very obviously built for small businesses. The larger you get as a business, the more irrelevant many of Shopify Plus features become.
  • Shopify Plus does not have a robust POS at all. The POS is not enterprise-level.
Anonymous | TrustRadius Reviewer

Support Rating

Kooomo

No score
No answers yet
No answers on this topic

Shopify Plus

Shopify Plus 10.0
Based on 1 answer
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kooomo

No answers on this topic

Shopify Plus

Shopify is definitely more intuitive and easier to get running than Magento. Think of it as Shopify being built for the user and Magento being built for the developer. Overall, they both have similar capacities but I would choose Shopify every time over Magento. Brightpearl has no eCommerce built in functionality but we used to use it similarly to how we use Shopify and FarApp and we run into the same issues (although the product sync is a built more stable on the FarApp side).
Jeffrey Hilliard | TrustRadius Reviewer

Return on Investment

Kooomo

  • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.
Marc Malagelada | TrustRadius Reviewer

Shopify Plus

  • It allows us to train our employees easy on this tool, allowing them to be able to place orders for customer correctly. And better able to assist our customers.
  • Allows us to keep all our order information in one place, and use that order information for our loyalty program and marketing.
Rachel Blankenship | TrustRadius Reviewer

Screenshots

Pricing Details

Kooomo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,530*

* per installation

Kooomo Editions & Modules

Edition
Marketplace connector$5,5001
Standard Storefront (all features + Marketplace)$22,0001
  1. per installation
Additional Pricing Details
The installation is paid as a 1-time set up fee. No recurring yearly or monthly fees. After that, the rev share model is applied that involves 3% of each transaction.

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Kooomo
9.5
Shopify Plus
8.8

Support Rating

Kooomo
Shopify Plus
10.0

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