TrustRadius

Korero vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Korero
Score 8.9 out of 10
Small Businesses (1-50 employees)
Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…
$10
per user
Veeva CRM
Score 7.1 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
KoreroVeeva CRM
Editions & Modules
Basic
$10.00
per user
Professional
$22.00
per user
No answers on this topic
Offerings
Pricing Offerings
KoreroVeeva CRM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.—
More Pricing Information
Community Pulse
KoreroVeeva CRM
Considered Both Products
Korero
Verified User
Anonymous
Chose Korero
Korero is user friendly and easy in use. Korero is open to talk about customization of the system for our business process. The others has no possibility to customize and is to complex to work with. The other systems are develop for basics and the price is expensive for less …
Jagdeep Kaur | TrustRadius Reviewer
Jagdeep Kaur
Recruiter
Chose Korero
Price point is a great advantage as it combines ATS and CRM .
Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
Veeva CRM
AS
Adhiyaman Sivakumar
Senior SAP Basis Consultant
Chose Veeva CRM
Compared to other products, the Veeva CRM has better UI and third-party application integrations which helps to effectively plan accounts, execute planned activities, better customer interaction, etc. The tool has integrated data analytics which helps to provide better action …
Verified User
Anonymous
Chose Veeva CRM
Veeva CRM is solely targeting life sciences industry so they understand all the regulation and compliance related to this industry. As Veeva has other platforms for pharma industry mainly in R&D section so Veeva understands the importance of making sure that their software is …
Verified User
Anonymous
Chose Veeva CRM
As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing …
Verified User
Anonymous
Chose Veeva CRM
Better for field based medical personnel when recording Medical calls.
Features
KoreroVeeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Korero
8.2
Ratings
4% above category average
Veeva CRM
9.1
Ratings
14% above category average
Customer data management / contact management8.20 Ratings10.00 Ratings
Workflow management8.10 Ratings9.00 Ratings
Opportunity management8.40 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.10 Ratings10.00 Ratings
Quote & order management7.10 Ratings9.00 Ratings
Channel / partner relationship management8.20 Ratings9.00 Ratings
Territory management00 Ratings7.00 Ratings
Contract management00 Ratings10.00 Ratings
Interaction tracking00 Ratings10.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Korero
7.5
Ratings
3% below category average
Veeva CRM
9.3
Ratings
19% above category average
Case management8.10 Ratings10.00 Ratings
Help desk management6.90 Ratings10.00 Ratings
Call center management00 Ratings8.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Korero
7.8
Ratings
0% above category average
Veeva CRM
8.5
Ratings
9% above category average
Lead management7.90 Ratings9.00 Ratings
Email marketing7.70 Ratings8.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Korero
8.3
Ratings
7% above category average
Veeva CRM
9.7
Ratings
22% above category average
Task management8.60 Ratings10.00 Ratings
Billing and invoicing management8.10 Ratings10.00 Ratings
Reporting8.10 Ratings9.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Korero
8.5
Ratings
9% above category average
Veeva CRM
8.7
Ratings
12% above category average
Pipeline visualization8.50 Ratings9.00 Ratings
Forecasting00 Ratings8.00 Ratings
Customizable reports00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Korero
8.1
Ratings
5% above category average
Veeva CRM
8.8
Ratings
14% above category average
Custom fields7.40 Ratings8.00 Ratings
Scripting environment8.60 Ratings10.00 Ratings
API for custom integration8.20 Ratings10.00 Ratings
Custom objects00 Ratings7.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Korero
6.4
Ratings
16% below category average
Veeva CRM
8.5
Ratings
12% above category average
Social data6.40 Ratings8.00 Ratings
Social engagement00 Ratings9.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Korero
8.1
Ratings
6% above category average
Veeva CRM
10.0
Ratings
27% above category average
Mobile access8.10 Ratings10.00 Ratings
Security
Comparison of Security features of Product A and Product B
Korero
8.5
Ratings
1% above category average
Veeva CRM
9.5
Ratings
12% above category average
Role-based user permissions8.50 Ratings10.00 Ratings
Single sign-on capability00 Ratings9.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Korero
-
Ratings
Veeva CRM
9.0
Ratings
18% above category average
Marketing automation00 Ratings9.00 Ratings
Compensation management00 Ratings9.00 Ratings
Best Alternatives
KoreroVeeva CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KoreroVeeva CRM
Likelihood to Recommend
8.8
(0 ratings)
9.0
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Support Rating
7.9
(0 ratings)
-
(0 ratings)
User Testimonials
KoreroVeeva CRM
Likelihood to Recommend
Always open for a discussion.
Verified User
Anonymous
Read full review
Veeva CRM is best used in areas of Pharma companies or Animal Health based organizations. It adapts to the Health regulations which makes it easier for inventory and order management.
AS
Adhiyaman Sivakumar
Senior SAP Basis Consultant
Read full review
Pros
  • Customization of fields as per individual needs
  • Reasonably priced
  • Sales and new business analysis can be well tapped
  • Recruiting software works amazing as all small details are very well incorporated
Jagdeep Kaur | TrustRadius Reviewer
Jagdeep Kaur
Recruiter
Read full review
  • iPad views are easy to navigate
  • Sharing of media within platform helps keep record of what materials were used in the interactions
  • Data extraction via API is easy
Verified User
Anonymous
Read full review
Cons
  • List of updates in details
Verified User
Anonymous
Read full review
  • The UI is a bit outdated and the system is somewhat lacking flexibility overall
  • The reporting functionalities are very limited - it's great to gather data but a 3rd party solution is needed to get some meaning out of it
  • Pricing. Veeva are big and therefore not that flexible. This does not make them the most small/midsize customer friendly
Verified User
Anonymous
Read full review
Usability
It provides seamless solutions, as they promise, according to the pricing.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
They are very quick to answer your query and they give great support from the moment you sign up for Korero. I was referred to use this platform for the same reason by a friend and now after using it I can bet they are not just responsive but they also ensure customer expectations are met and the customer experience while using Korero is flawless.
Jagdeep Kaur | TrustRadius Reviewer
Jagdeep Kaur
Recruiter
Read full review
No answers on this topic
Alternatives Considered
Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
Jagdeep Kaur | TrustRadius Reviewer
Jagdeep Kaur
Recruiter
Read full review
As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
Verified User
Anonymous
Read full review
Return on Investment
  • Increased sales' achievements by considerable number
Verified User
Anonymous
Read full review
  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
Verified User
Anonymous
Read full review
ScreenShots

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle, ensures task governance to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution