Kounta vs. Microsoft 365 Copilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kounta
Score 9.5 out of 10
N/A
N/AN/A
Microsoft 365 Copilot
Score 8.1 out of 10
N/A
For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.
$31.50
per month per user
Pricing
KountaMicrosoft 365 Copilot
Editions & Modules
No answers on this topic
Microsoft Copilot
$31.50
per month per user
Offerings
Pricing Offerings
KountaMicrosoft 365 Copilot
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.
More Pricing Information
Community Pulse
KountaMicrosoft 365 Copilot
Best Alternatives
KountaMicrosoft 365 Copilot
Small Businesses
Square POS
Square POS
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10

No answers on this topic

Enterprises

No answers on this topic

Oracle Digital Assistant
Oracle Digital Assistant
Score 5.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KountaMicrosoft 365 Copilot
Likelihood to Recommend
8.7
(2 ratings)
8.3
(16 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(2 ratings)
Usability
-
(0 ratings)
8.2
(13 ratings)
User Testimonials
KountaMicrosoft 365 Copilot
Likelihood to Recommend
Kounta
Kounta is particularly well suited to small to medium sized hospitality businesses. It has a great many number of add-ons and integrations that enhance the user experience and its general usefulness from a back end perspective. For example, there is the ability to program automatic menu surcharges for certain circumstances, such as public holidays. It also handles bill-splitting well. It could possibly be less appropriate for venues that need extremely detailed sales data, or for those venues that have very complicated menus or ordering options.
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Microsoft
I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
customize my PowerPoint presentations and other documents
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Pros
Kounta
  • Streamlines Kitchen Dockets
  • Automatic billing
  • Can add items to suit business needs
  • Quick & Easy to set up
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Microsoft
  • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
  • For the management of IT environments, quick examples of scripting for desired solutions
  • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
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Cons
Kounta
  • An easier to modify table plan
  • A dedicated 'print receipt' button
  • Improved sync times
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Microsoft
  • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
  • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
  • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
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Likelihood to Renew
Kounta
No answers on this topic
Microsoft
Absolutely!!! I have a high regard for the product and will use it for years to come.
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Usability
Kounta
No answers on this topic
Microsoft
it is nearly perfect and it’s usability one of the main factors and contributing to the score is how versatile this tool is. it is vastly usable in a multitude of circumstances, and has a few limitations, but overall this product works well for what it is intended. It is very helpful for some otherwise time consuming tasks.
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Alternatives Considered
Kounta
We moved from Vend to Kounta because of Kounta's enhanced functionality for the hospitality domain. Vend was, at the time, more oriented towards the retail industry and so it lacked key features that would have allowed our business to grow and become more efficient. Over time, Kounta has continually improved and adapted to better suit its customers' needs.
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Microsoft
I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI. I think Microsoft is way behind and Microsoft Copilot suffered the lack of investment like the one made by its competitors.
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Return on Investment
Kounta
  • I find the program expensive to use
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Microsoft
  • It is too early to tell at the moment but I can see it as a positive moving forward
  • The amount of time saved in creating content will be a huge asset for faculty
  • The same holds true for students as they to will be able to safe a lot of time
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ScreenShots