9 Ratings
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Score 5.1 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett | TrustRadius Reviewer

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
7.5
Netchex
Pay calculation
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
9.1
Netchex
Benefit plan administration
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
5.5
Netchex
Direct deposit files
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
9.1
Netchex
Salary revision and increment management
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
6.4
Netchex

Pros

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
Anonymous | TrustRadius Reviewer

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

Cons

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.
Anonymous | TrustRadius Reviewer

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

Support Rating

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

No score
No answers yet
No answers on this topic

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Alternatives Considered

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett | TrustRadius Reviewer

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

Return on Investment

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

  • More accurate payroll processing
  • More accurate tax payments and reporting
Anonymous | TrustRadius Reviewer

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

Screenshots

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

Netchex

Pricing Details

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
10.0
Netchex
8.0

Support Rating

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Netchex
9.0

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