Kustomer vs. LiftIgniter Real-time Personalization Platform
Kustomer vs. LiftIgniter Real-time Personalization Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user | |
LiftIgniter Real-time Personalization Platform | N/A | LiftIgniter offers a real-time personalization platform that aims to empower marketers in eCommerce, Media and Consumer brands to leverage machine learning to deliver end to end personalization at scale for their consumers. The company says it helps enterprises transform their customer experiences across every touch point and deliver true customer centricity. Utilizing Augmented Intelligence, LiftIgniter promises to empower Marketing teams by offering both massive machine learning processing… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
More Pricing Information |
Kustomer | LiftIgniter Real-time Personalization Platform | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Kustomer | LiftIgniter Real-time Personalization Platform | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Kameleoon Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Dynamic Yield Score 9.1 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Dynamic Yield Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kustomer | LiftIgniter Real-time Personalization Platform | |
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Likelihood to Recommend | 9.0 (38 ratings) | 7.4 (3 ratings) |
Likelihood to Renew | 7.9 (2 ratings) | - (0 ratings) |
Usability | 8.4 (4 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 6.4 (2 ratings) | - (0 ratings) |
Support Rating | 9.9 (7 ratings) | - (0 ratings) |
In-Person Training | 7.6 (2 ratings) | - (0 ratings) |
Online Training | 8.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (2 ratings) | - (0 ratings) |
Configurability | 7.9 (2 ratings) | - (0 ratings) |
Ease of integration | 7.2 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.7 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Kustomer | LiftIgniter Real-time Personalization Platform | |
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Likelihood to Recommend | Kustomer, LLC | LiftIgniter |
Pros | Kustomer, LLC | LiftIgniter |
Cons | Kustomer, LLC | LiftIgniter |
Likelihood to Renew | Kustomer, LLC | LiftIgniter No answers on this topic |
Usability | Kustomer, LLC | LiftIgniter No answers on this topic |
Reliability and Availability | Kustomer, LLC | LiftIgniter No answers on this topic |
Performance | Kustomer, LLC | LiftIgniter No answers on this topic |
Support Rating | Kustomer, LLC | LiftIgniter No answers on this topic |
In-Person Training | Kustomer, LLC | LiftIgniter No answers on this topic |
Online Training | Kustomer, LLC | LiftIgniter No answers on this topic |
Implementation Rating | Kustomer, LLC | LiftIgniter No answers on this topic |
Alternatives Considered | Kustomer, LLC | LiftIgniter |
Scalability | Kustomer, LLC | LiftIgniter No answers on this topic |
Return on Investment | Kustomer, LLC | LiftIgniter |
ScreenShots | Kustomer Screenshots |