Kustomer vs. SuperOffice CRM
Kustomer vs. SuperOffice CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user | |
SuperOffice CRM | N/A | SuperOffice CRM is a customer relationship management (CRM) software built as an integration with all Microsoft Office applications. | N/A |
Kustomer | SuperOffice CRM | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
More Pricing Information |
Kustomer | SuperOffice CRM | |
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Top Pros | No answers on this topic | |
Top Cons |
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Kustomer | SuperOffice CRM | ||||||||||||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Kustomer | SuperOffice CRM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kustomer | SuperOffice CRM | |
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Likelihood to Recommend | 9.0 (38 ratings) | 7.0 (1 ratings) |
Likelihood to Renew | 7.9 (2 ratings) | - (0 ratings) |
Usability | 8.4 (4 ratings) | 7.0 (1 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 6.4 (2 ratings) | - (0 ratings) |
Support Rating | 9.9 (7 ratings) | 7.0 (1 ratings) |
In-Person Training | 7.6 (2 ratings) | - (0 ratings) |
Online Training | 8.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (2 ratings) | - (0 ratings) |
Configurability | 7.9 (2 ratings) | - (0 ratings) |
Ease of integration | 7.2 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.7 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Kustomer | SuperOffice CRM | |
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Likelihood to Recommend | Kustomer, LLC | SuperOffice AS |
Pros | Kustomer, LLC | SuperOffice AS |
Cons | Kustomer, LLC | SuperOffice AS |
Likelihood to Renew | Kustomer, LLC | SuperOffice AS No answers on this topic |
Usability | Kustomer, LLC | SuperOffice AS |
Reliability and Availability | Kustomer, LLC | SuperOffice AS No answers on this topic |
Performance | Kustomer, LLC | SuperOffice AS No answers on this topic |
Support Rating | Kustomer, LLC | SuperOffice AS |
In-Person Training | Kustomer, LLC | SuperOffice AS No answers on this topic |
Online Training | Kustomer, LLC | SuperOffice AS No answers on this topic |
Implementation Rating | Kustomer, LLC | SuperOffice AS No answers on this topic |
Alternatives Considered | Kustomer, LLC | SuperOffice AS No answers on this topic |
Scalability | Kustomer, LLC | SuperOffice AS No answers on this topic |
Return on Investment | Kustomer, LLC | SuperOffice AS |
ScreenShots | Kustomer Screenshots |