KwikTag vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KwikTag
Score 7.0 out of 10
N/A
KwikTag is a document management software offering from ImageTag. It includes features such as allowing users to hack through repetitive, manual tasks and document clutter and automate document and data workflow. and Additionally, KwikTag allows users to intelligently organize paper and electronic documents to inform business decisions and deliver instant auditability from a web browser or within Microsoft Dynamics ERP..N/A
OpenText Documentum
Score 8.6 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
KwikTagOpenText Documentum
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KwikTagOpenText Documentum
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Features
KwikTagOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
KwikTag
-
Ratings
OpenText Documentum
9.2
7 Ratings
11% above category average
Content capture & imaging00 Ratings10.07 Ratings
File sync, storage & archiving00 Ratings9.07 Ratings
Document management00 Ratings9.07 Ratings
Records management00 Ratings9.07 Ratings
Content search & retrieval00 Ratings9.07 Ratings
Enterprise content collaboration00 Ratings9.07 Ratings
Content publishing & creation00 Ratings9.07 Ratings
Security, risk management & information governance00 Ratings10.07 Ratings
Contract lifecycle management00 Ratings9.07 Ratings
Automated workflows00 Ratings9.03 Ratings
Artificial intelligence00 Ratings9.03 Ratings
Mobile support00 Ratings9.03 Ratings
Integration00 Ratings10.03 Ratings
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KwikTagOpenText Documentum
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MSB Docs
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MediaValet
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Score 9.2 out of 10
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Score 9.8 out of 10
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User Ratings
KwikTagOpenText Documentum
Likelihood to Recommend
9.0
(1 ratings)
9.0
(10 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(4 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
KwikTagOpenText Documentum
Likelihood to Recommend
ImageTag
Works fine for accounting but we've found workflow capabilities are limited for those who aren't using our accounting system. License seats need to be concurrent instead of user specific.
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OpenText
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
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Pros
ImageTag
  • Helps keep track of multiple vendors' receipts and invoices.
  • The integration with GP accounting is particularly helpful and it's why we chose the system.
  • Users find the system easy to understand.
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OpenText
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
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Cons
ImageTag
  • It would be nice if we could automatically email invoices from KwikTag to responsible parties for approval.
  • Need to provide a web interface that doesn't use up a license seat so other members than KwikTag users can view documents that go with what's been charged to their budget.
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OpenText
  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
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Likelihood to Renew
ImageTag
No answers on this topic
OpenText
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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Support Rating
ImageTag
No answers on this topic
OpenText
Support is better than with ECM, but could use some improvement.
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Alternatives Considered
ImageTag
We use Laserfiche for our legal and membership services departments. Laserfiche is a full blown workflow and document management system that runs on our own SQL server. Therefore we have much more control of how it's set up and we can customize it more easily.
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OpenText
At the time it was purchased it was one of the best, most robust solutions available on the market.
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Return on Investment
ImageTag
  • KwikTag has taken a large burden off our AP staff.
  • Documents are readily available for retrieval without having to scan through directories full of files or boxes of paper.
  • Would like to see the ability for others to at least search and view documents.
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OpenText
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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ScreenShots