TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Landbot

    Score7 out of 10
    N/ALandbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…

    $39

    per month

    UserReplay (discontinued)

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    UserReplay was a usability testing tool for websites, web forms, and web applications. It has been discontinued.N/A
    Pricing
    LandbotUserReplay (discontinued)
    Editions & Modules
    Sandbox
    $0
    Per Month Per User
    Starter
    $39
    per month
    Pro
    $99
    per month
    Business
    Starting at $300
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LandbotUserReplay (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    LandbotUserReplay (discontinued)
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    Smartlook
    Score8.8 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Crazy Egg
    Score7.9 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    Crazy Egg
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LandbotUserReplay (discontinued)
    Likelihood to Recommend
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LandbotUserReplay (discontinued)
    Likelihood to Recommend
    Landbot.io
    Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
    Incentivized
    Read full review
    Discontinued Products
    Great for online businesses who are well established and want to refine their UX/site performance.
    Incentivized
    Read full review
    Pros
    Landbot.io
    • Simple visual constructor for your bots
    • Many bot patterns
    • Zapier and Webhooks
    • Full customization CSS for your bots
    Incentivized
    Read full review
    Discontinued Products
    • Identifying an issue and quickly understanding what the financial impact is
    • Seeing how users use and interact with your site, by device
    • Reporting on custom events
    • Quickly finding a session and replaying it, to watch it back.
    Incentivized
    Read full review
    Cons
    Landbot.io
    • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
    Incentivized
    Read full review
    Discontinued Products
    • Having confidence in the reports/numbers it pulls
    • No function to email out weekly/monthly reports.
    • Insights are sometimes difficult to extract
    Incentivized
    Read full review
    Support Rating
    Landbot.io
    Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Landbot.io
    Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
    Incentivized
    Read full review
    Discontinued Products
    Very well, a similar but different system
    Incentivized
    Read full review
    Return on Investment
    Landbot.io
    • Fast payback on advertising budget due to high conversion.
    • Need a mobile application for chat operators, if the leads want to chat with a living person.
    Incentivized
    Read full review
    Discontinued Products
    • Confirmed our low basket abandonment
    Incentivized
    Read full review
    ScreenShots

    Landbot Screenshots

    Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics

    UserReplay (discontinued) Screenshots

    Screenshot of The real-time dashboard provides a single view where you can get instant visibility of alarming trends. In addition, UserReplay will send you email alerts when KPIs fall outside of their normal range.Screenshot of When conversion issues are discovered, the next question will be “what is the impact of this issue on our business?” UserReplay’s unique monetization analysis provides immediate insight into the real financial impact of issues and allows easy prioritization of resolutions.