Lansweeper vs. SyAM Software

Lansweeper

Lansweeper

107 Reviews and Ratings

SyAM Software

SyAM Software

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Lansweeper	Score 8.7 out of 10	N/A	Lansweeper helps organizations see, understand, and make confident decisions about their technology estate across IT, OT, IoT, and Cloud. Lansweeper automatically discovers and inventories every asset: hardware, software, and user—then connects that data to insights about usage, lifecycle, and risk. This is to create what the vendor describes as Technology Asset Intelligence (TAI): a trusted foundation of knowledge that turns raw inventory data into clear, actionable…	$239 per month (billed annually) Includes 2,000 assets
SyAM Software	Score 8.0 out of 10	N/A	N/A	N/A

Pricing

Lansweeper

SyAM Software

Editions & Modules

Starter: $239
per month (billed annually) Includes 2,000 assets
Pro: $439
per month (billed annually) Includes 2,000 assets
Enterprise: Contact Sales
Starts at 10,000 Assets

No answers on this topic

Offerings

Pricing Offerings
Lansweeper	SyAM Software
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Lansweeper	SyAM Software
Considered Both Products	Lansweeper Verified User Anonymous Chose Lansweeper Lansweeper lacks in performance when it comes to their helpdesk compared to the others mentioned. However the ability to inventory devices is still superior Incentivized Helpful? Verified User Anonymous Chose Lansweeper Lansweeper is the only one of the above that identifies all Addressable assets, not just PCs/Servers. That is the primary reason this tool stays in my budget. Not being able to see things like Printers, or APs, or switches is why those other tools miss the mark on this need. Incentivized Helpful? DB Dustin Bost IT Support Mgr Chose Lansweeper Kace and Lansweeper have a similar ability to pull information from machines about hardware and software. They both do a great job of gathering data from equipment. Incentivized Helpful? Verified User Anonymous Chose Lansweeper In short it has more features and its a more robust solution and it works well with those solutions. I am sure it will keep track with Ai and action recommendations in the future as I didnt see any of it on the platform (at least the one we use) I thin that is the only thing … Incentivized Helpful? Andy Wong Wing Cho Corporate IT Manager Chose Lansweeper Microsoft System Center needs to install agents on all IT asset for discovery and sometimes the agents can easily get corrupted. Lansweeper is a SaaS solution and it's easier to deploy to all IT asset that are connected to the network. This save us a lot of deployment time … Incentivized Helpful? Mike Bursack Technical Operations Manager Chose Lansweeper Lansweeper is a more mature software. Its ability to scan hardware and software is more to the point and not so full of bad info or junk you don't need. The Helpdesk feature has better options and not locked down to what the creator wants you to see. But the Reporting and … Incentivized Helpful? Verified User Anonymous Chose Lansweeper Though Lansweeper isn't designed as a live network management tool, it's intended as a static Networked Asset Inventory Manager. It does share many functions with other applications, and the reporting tool in Lansweeper is much easier to use and to customize (create your own … Incentivized Helpful? Brandon Patton Manager, Information Technology Chose Lansweeper Lansweeper is DRAMATICALLY cheaper than KACE and provides the same level of reporting and inventory of asset data. Where KACE outshines Lansweeper, is Lansweeper has a very minimal software deployment system that requires clients to have direct access to a common file share. … Incentivized Helpful? Jean-François Hallée Analyste en informatique Chose Lansweeper Lots of solutions were not able to scan platforms outside of Windows and LS was able to at some point. Lansweeper was the most affordable solution at the time when we did our selection. Lots of solutions we're not user-friendly and had way too many menus and configurations and … Incentivized Helpful? Verified User Anonymous Chose Lansweeper For the price Lansweeper easily moved to the top of our list. It is extremely easy to use and manage. The amount of detail it gathers on each asset automatically was amazing. Manually adding an asset is very simple as well. The fact that it will detect peripherals on machines … Incentivized Helpful? Michael Timms Network Administrator II Chose Lansweeper The main competitor that are not isted on your TrustRadius is PDQInventory and PDQDeploy, and those two come as a package and they blow Lansweeper out of the water for both software deployment and hardware inventory. That being said, comparing it to the others I see listed: … Incentivized Helpful? Michael Metalios I.T. Administrator Chose Lansweeper Track-It!'s inventory control costs a lot more than LANSweeper. We're happy with the cost and features of LANSweeper compared to Track-It! We do use Track-It! for our ticketing system now. It is robust, full-featured, and blows LANSweeper out of the water. But for … Incentivized Helpful? Verified User Anonymous Chose Lansweeper Two very different products. Snow has agents, Lansweeper is agentless with massively different functionality. Lansweeper will be good for 150 to 200 user businesses, Snow is better for anything larger. Lansweeper has little software recognition beyond Microsoft. Snow has better … Incentivized Helpful? Valery Mezentsau System Administrator Chose Lansweeper Ability to create and run granular custom reports Software management, pushing and removing software Automatic scanning of new assets appearing on the network Incentivized Helpful? Verified User Anonymous Chose Lansweeper Lansweeper is great for what it does at its price point. However, it has nothing on Labtech. I have been spoiled by the feature rich Labtech and its automation greatness. If you are on a budget and need a robust product that will get the job done. I would recommend Lansweeper. Incentivized Helpful? Mike Hempel Linux Administrator Chose Lansweeper It's so much easier to configure and maintain. We could never get BMC to work consistently where Lansweeper worked right out of the box. Incentivized Helpful? Chris John Server Engineer Chose Lansweeper SolarWinds Web Help Desk is very bare bones and just not a very intuitive interface. The ticketing system was just a pain to work with and setup took ages upon ages to set up. ManageEngine was a nice solution but it also took quite some time to configure properly. It really was … Incentivized Helpful?	SyAM Software No answer on this topic

Features

Lansweeper

SyAM Software

IT Asset Management

Comparison of IT Asset Management features of Product A and Product B
	Lansweeper 8.4 Ratings 7% above category average	SyAM Software - Ratings
Software and hardware inventory tracking	9.60 Ratings	00 Ratings
License management	7.40 Ratings	00 Ratings
Asset lifecycle monitoring	8.40 Ratings	00 Ratings
Asset relationship management	8.00 Ratings	00 Ratings

Best Alternatives
	Lansweeper	SyAM Software
Small Businesses	Atera Score 8.5 out of 10	Atera Score 8.5 out of 10
Medium-sized Companies	KACE Systems Management Appliance Score 8.5 out of 10	KACE Systems Management Appliance Score 8.5 out of 10
Enterprises	KACE Systems Management Appliance Score 8.5 out of 10	KACE Systems Management Appliance Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Lansweeper	SyAM Software
Likelihood to Recommend	9.0 (0 ratings)	- (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	- (0 ratings)
Usability	9.0 (0 ratings)	- (0 ratings)
Support Rating	9.9 (0 ratings)	- (0 ratings)

User Testimonials
	Lansweeper	SyAM Software
Likelihood to Recommend	Because of its slowdown as we have acquired more equipment, I think LANSweeper may be better suited for smaller environments. We have 3000+ users and over 1500 devices on our WAN. It has shown considerable performance issues as we have grown. Maybe moving it to a full blown SQL instance will make things a bit better. But as it stands, it has gotten tiresome waiting for it to update and refresh. Incentivized Michael Metalios I.T. Administrator Read full review	No answers on this topic
Pros	Lansweeper is grabbing lots of data from the machines without slowing the network and the client machines. We can easily get all the installed software data, hardware and linked hardware and all the user you can grab from the AD (computer and user). Lansweeper can now scan Windows, Mac and Linux with an agent installed (or not if you want that the server is the one pulling the data). The web interface is really friendly user and offers lots of possibilities to personalize your dashboard as you see fit. Reports engine is really powerful and easy to monitor your machines and also your security issues. Incentivized Jean-François Hallée Analyste en informatique Read full review	No answers on this topic
Cons	Their asset comments section is not indexable - if you leave a comment on certain assets you cant search for it - you have to open the asset properties and read the comment The price could be lower Sometimes you get false positives where drivers show as unlicensed software Incentivized Verified User Anonymous Read full review	No answers on this topic
Likelihood to Renew	Superb tool Verified User Anonymous Read full review	No answers on this topic
Usability	The tool is a web gui, and is mostly easy to navigate, but certain areas are more unclear than others. Identifying what im filtering for, or what menu option has what impact can be less straightforward than I'd like. Overall though, this tool will provide me with information other tools in my box just don't. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Lansweeper offers a variety of customer support options (including KBs for self-serve and get in touch with them via email), and most importantly, it's a matter of dialing within their allotted supporting time frames. However, I always make sure to provide the following information: - Screenshots of the issue (if available). - Program Files (x86)/Lansweeper/Service/Errorlog.txt, as present on your Lansweeper server. - If it exists, the error log present in Program Files (x86)/Lansweeper/Website/App_Data. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	Lansweeper is DRAMATICALLY cheaper than KACE and provides the same level of reporting and inventory of asset data. Where KACE outshines Lansweeper, is Lansweeper has a very minimal software deployment system that requires clients to have direct access to a common file share. KACE allows you to upload files directly into it's environment, and assets can download over HTTPS those files for installation anywhere. Spiceworks was a great inventory and helpdesk system for free - but the product I feel has gone stale and not nearly as powerful as it use to be - for that reason Lansweeper appears to have taken up the charge and utilized a lot of Spiceworks was going for Incentivized Brandon Patton Manager, Information Technology Read full review	No answers on this topic
Return on Investment	I would consider that ROI has been achieved - it wasn't expensive. However, Spiceworks could have done the same for free. Too much manual intervention. Not strong beyond basic Microsoft products so we had to keep an eye on everything. Great sniffer of hardware on the network including switches, routers, printers. Lack of features that are essential for enterprise ITAM. Incentivized Verified User Anonymous Read full review	No answers on this topic
ScreenShots	Lansweeper Screenshots