What users are saying about
2 Ratings
2 Ratings
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Score 9.7 out of 100
84 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Oracle Siebel CRM

As an end user, I would not recommend this solution for enterprise deployment. Lack of support for modern browsers, slow performance, and poor searchability - these things set Siebel CRM in the rear of the pack. There was no great mobile solution either, so that can be bothersome especially for road warriors like myself.
Abhijit Bhattacharjee | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Lasso CRM
9.1
Oracle Siebel CRM
8.2
Customer data management / contact management
Lasso CRM
8.6
Oracle Siebel CRM
9.0
Workflow management
Lasso CRM
7.1
Oracle Siebel CRM
9.3
Opportunity management
Lasso CRM
10.0
Oracle Siebel CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Lasso CRM
10.0
Oracle Siebel CRM
7.5
Interaction tracking
Lasso CRM
10.0
Oracle Siebel CRM
7.8
Territory management
Lasso CRM
Oracle Siebel CRM
8.4
Contract management
Lasso CRM
Oracle Siebel CRM
7.9
Quote & order management
Lasso CRM
Oracle Siebel CRM
7.8
Channel / partner relationship management
Lasso CRM
Oracle Siebel CRM
6.9

Customer Service & Support

Lasso CRM
5.0
Oracle Siebel CRM
9.4
Help desk management
Lasso CRM
5.0
Oracle Siebel CRM
9.3
Case management
Lasso CRM
Oracle Siebel CRM
9.6
Call center management
Lasso CRM
Oracle Siebel CRM
9.4

Marketing Automation

Lasso CRM
9.7
Oracle Siebel CRM
7.7
Lead management
Lasso CRM
10.0
Oracle Siebel CRM
8.8
Email marketing
Lasso CRM
9.4
Oracle Siebel CRM
6.7

CRM Project Management

Lasso CRM
8.6
Oracle Siebel CRM
8.0
Task management
Lasso CRM
8.6
Oracle Siebel CRM
8.9
Reporting
Lasso CRM
8.6
Oracle Siebel CRM
7.5
Billing and invoicing management
Lasso CRM
Oracle Siebel CRM
7.5

CRM Reporting & Analytics

Lasso CRM
6.9
Oracle Siebel CRM
8.1
Pipeline visualization
Lasso CRM
8.0
Oracle Siebel CRM
8.0
Customizable reports
Lasso CRM
5.8
Oracle Siebel CRM
7.7
Forecasting
Lasso CRM
Oracle Siebel CRM
8.5

Customization

Lasso CRM
5.0
Oracle Siebel CRM
8.2
Custom fields
Lasso CRM
5.0
Oracle Siebel CRM
8.4
Custom objects
Lasso CRM
5.0
Oracle Siebel CRM
8.4
Scripting environment
Lasso CRM
Oracle Siebel CRM
8.2
API for custom integration
Lasso CRM
Oracle Siebel CRM
7.8

Security

Lasso CRM
8.3
Oracle Siebel CRM
8.1
Single sign-on capability
Lasso CRM
8.0
Oracle Siebel CRM
8.0
Role-based user permissions
Lasso CRM
8.6
Oracle Siebel CRM
8.3

Integrations with 3rd-party Software

Lasso CRM
8.0
Oracle Siebel CRM
6.5
Marketing automation
Lasso CRM
8.0
Oracle Siebel CRM
6.8
Compensation management
Lasso CRM
Oracle Siebel CRM
6.2

Platform

Lasso CRM
5.0
Oracle Siebel CRM
6.5
Mobile access
Lasso CRM
5.0
Oracle Siebel CRM
6.5

Social CRM

Lasso CRM
Oracle Siebel CRM
6.7
Social data
Lasso CRM
Oracle Siebel CRM
6.8
Social engagement
Lasso CRM
Oracle Siebel CRM
6.7

Pros

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Oracle Siebel CRM

  • Great data model: the out of the box version comes with standard objects that support most of the industries business models
  • Ease of implementation: implementation is done by configuring standard objects or creating new objects; additional level of customization via script is also possible.
  • Lots of resources available on the product
  • Supported by Oracle one of the world leader in IT
Anonymous | TrustRadius Reviewer

Cons

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Oracle Siebel CRM

  • Migrations between environments is one area that could be improved, with tools to compare and move data elements (source vs target).
  • Easier ways to identify, through email or a web page, the health of the overall system (components, marketing campaigns, tasks, servers, etc).
  • The UI seems to be improved with the newer versions of Siebel, but I believe it requires a lot of new features. It seems that other CRM solutions that are cloud-based are putting a lot of emphasis on the Usability and presentation, things where Siebel may need to catch up...
Miguel Padilla, M.Eng. | TrustRadius Reviewer

Usability

Lasso CRM

No score
No answers yet
No answers on this topic

Oracle Siebel CRM

Oracle Siebel CRM 9.0
Based on 1 answer
It's a leading online CRM tool in the market.
Lokesh Yadav | TrustRadius Reviewer

Alternatives Considered

Lasso CRM

No answers on this topic

Oracle Siebel CRM

We also connect to Oracle Business Intelligence, which is not even an option of the list of products above (that's always encouraging when products are missing from lists!) This connects to campaigns in Siebel along with users writing reports based on data from Siebel. I don't think OBIEE stacks up that great with other systems because it seems to be lacking in reports, and those who can make them have to be quite technical.Oracle Database I think stacks up because of how robust and speedy (at times) it can be
Lizzy Randall | TrustRadius Reviewer

Return on Investment

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

Oracle Siebel CRM

  • This has all my company needs for sales analytic. It has helped our call center and the sales portal become more lean and require less resources for their day-to-day.
  • We use its research and direct email capabilities and use it to target specific groups of potential clients. We have seen an improvement of nearly 20%.
  • We have clients who have used a few modules like bill summary, campaign management and customer information. Oracle Siebel CRM has helped them reap ROI within a year from going live.
Anonymous | TrustRadius Reviewer

Pricing Details

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Siebel CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Lasso CRM
9.7
Oracle Siebel CRM
8.4

Usability

Lasso CRM
Oracle Siebel CRM
9.0

Support Rating

Lasso CRM
Oracle Siebel CRM
9.0

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