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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lasso CRM

    Score2 out of 10
    N/AThe Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A

    Oracle Siebel CRM

    Score8.3 out of 10
    N/AAn enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.N/A
    Pricing
    Lasso CRMOracle Siebel CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Lasso CRMOracle Siebel CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Lasso CRMOracle Siebel CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    8.9
    2 Ratings
    13% above category average
    Oracle Siebel CRM
    9.3
    20 Ratings
    17% above category average
    Customer data management / contact management8.12 Ratings9.419 Ratings
    Workflow management6.22 Ratings10.019 Ratings
    Opportunity management10.01 Ratings9.418 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings9.014 Ratings
    Interaction tracking10.01 Ratings9.015 Ratings
    Territory management00 Ratings9.015 Ratings
    Contract management00 Ratings9.414 Ratings
    Quote & order management00 Ratings9.413 Ratings
    Channel / partner relationship management00 Ratings9.411 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    5.0
    1 Ratings
    43% below category average
    Oracle Siebel CRM
    9.5
    19 Ratings
    21% above category average
    Help desk management5.01 Ratings9.012 Ratings
    Case management00 Ratings9.417 Ratings
    Call center management00 Ratings10.014 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    9.9
    2 Ratings
    25% above category average
    Oracle Siebel CRM
    9.4
    14 Ratings
    19% above category average
    Lead management10.02 Ratings9.412 Ratings
    Email marketing9.92 Ratings9.414 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    8.1
    2 Ratings
    5% above category average
    Oracle Siebel CRM
    9.1
    15 Ratings
    17% above category average
    Task management8.12 Ratings9.414 Ratings
    Reporting8.12 Ratings9.014 Ratings
    Billing and invoicing management00 Ratings9.09 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    6.6
    2 Ratings
    15% below category average
    Oracle Siebel CRM
    8.7
    17 Ratings
    13% above category average
    Pipeline visualization8.01 Ratings9.014 Ratings
    Customizable reports5.22 Ratings8.816 Ratings
    Forecasting00 Ratings8.413 Ratings
    Customization
    Comparison of Customization features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Oracle Siebel CRM
    9.4
    18 Ratings
    21% above category average
    Custom fields5.01 Ratings9.418 Ratings
    Custom objects5.01 Ratings9.418 Ratings
    Scripting environment00 Ratings8.815 Ratings
    API for custom integration00 Ratings10.016 Ratings
    Security
    Comparison of Security features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    8.1
    2 Ratings
    4% below category average
    Oracle Siebel CRM
    9.2
    17 Ratings
    9% above category average
    Single sign-on capability8.01 Ratings9.416 Ratings
    Role-based user permissions8.12 Ratings9.016 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    8.0
    1 Ratings
    6% above category average
    Oracle Siebel CRM
    9.5
    13 Ratings
    23% above category average
    Marketing automation8.01 Ratings9.413 Ratings
    Compensation management00 Ratings9.69 Ratings
    Platform
    Comparison of Platform features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Oracle Siebel CRM
    9.6
    12 Ratings
    23% above category average
    Mobile access5.01 Ratings9.612 Ratings
    Social CRM
    Comparison of Social CRM features of Lasso CRM and Oracle Siebel CRM
    Feature
    Lasso CRM
    -
    Ratings
    Oracle Siebel CRM
    9.3
    10 Ratings
    21% above category average
    Social data00 Ratings9.010 Ratings
    Social engagement00 Ratings9.610 Ratings
    Best Alternatives
    Lasso CRMOracle Siebel CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lasso CRMOracle Siebel CRM
    Likelihood to Recommend
    9.9
    (2 ratings)
    8.0
    (22 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Lasso CRMOracle Siebel CRM
    Likelihood to Recommend
    ECI Software Solutions
    Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
    Incentivized
    Read full review
    Oracle
    As an end user, I would not recommend this solution for enterprise deployment. Lack of support for modern browsers, slow performance, and poor searchability - these things set Siebel CRM in the rear of the pack. There was no great mobile solution either, so that can be bothersome especially for road warriors like myself.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
    • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
    • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
    Incentivized
    Read full review
    Oracle
    • Great data model: the out of the box version comes with standard objects that support most of the industries business models: Finance, Communications, Utilities, Public Sector, Life Sciences to name a few.
    • Ease of implementation: implementation is done by configuring standard objects or creating new objects; additional level of customization via script is also possible.
    • Lots of resources available on the product
    • Supported by Oracle one of the world leader in IT
    • Multiple developers can configure and test concurrently in their own workspace and then merge the result in the main application.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Connection between inventory and sales modules.
    • Calculation of commissions of representatives using the tool (not outside realtors).
    • Price revisions.
    Incentivized
    Read full review
    Oracle
    • Migrations between environments is one area that could be improved, with tools to compare and move data elements (source vs target).
    • Easier ways to identify, through email or a web page, the health of the overall system (components, marketing campaigns, tasks, servers, etc).
    • The UI seems to be improved with the newer versions of Siebel, but I believe it requires a lot of new features. It seems that other CRM solutions that are cloud-based are putting a lot of emphasis on the Usability and presentation, things where Siebel may need to catch up...
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    No answers on this topic
    Oracle
    Oracle Siebel CRM is an older Sales CRM, so many of it's features aren't as current as ones used today. However, it has a smoother and easy-to-use UI. We're glad that we can still access Oracle Siebel CRM because it's easier to find older information that we can't easily find in our Salesforce Lightning CRM tool.
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    No answers on this topic
    Oracle
    We no longer have support for our Oracle Siebel CRM. When we did, the support was slow to get some things fixed, therefore, there was a lot of downtime. Of course, this slowed down our overall productivity and increased our overall frustration with the tool. However, it would be nice if we still had some support with it since we still do access it from time to time.
    Incentivized
    Read full review
    Alternatives Considered
    ECI Software Solutions
    No answers on this topic
    Oracle
    We also connect to Oracle Business Intelligence, which is not even an option of the list of products above (that's always encouraging when products are missing from lists!) This connects to campaigns in Siebel along with users writing reports based on data from Siebel. I don't think OBIEE stacks up that great with other systems because it seems to be lacking in reports, and those who can make them have to be quite technical. Oracle Database I think stacks up because of how robust and speedy (at times) it can be
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
    • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
    • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
    Incentivized
    Read full review
    Oracle
    • This has all my company needs for sales analytic. It has helped our call center and the sales portal become more lean and require less resources for their day-to-day.
    • We use its research and direct email capabilities and use it to target specific groups of potential clients. We have seen an improvement of nearly 20%.
    • We have clients who have used a few modules like bill summary, campaign management and customer information. Oracle Siebel CRM has helped them reap ROI within a year from going live.
    Read full review
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