Lead Forensics vs. Retention.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lead Forensics
Score 8.9 out of 10
N/A
UK company Lead Forensics offers their eponymous platform for lead generation and web analytics.N/A
Retention.com
Score 8.7 out of 10
N/A
Retention.com is a Shopify e-commerce solution for increasing conversions, by aiming to eliminate shopping cart abandonment. The identity resolution platform is used to capture the emails of up to 30% of anonymous store visitors and send them abandonment flows.N/A
Pricing
Lead ForensicsRetention.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Lead ForensicsRetention.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Lead ForensicsRetention.com
Features
Lead ForensicsRetention.com
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Lead Forensics
8.8
77 Ratings
8% above category average
Retention.com
-
Ratings
Lead Conversion Tracking8.265 Ratings00 Ratings
Bounce Rate Measurement8.454 Ratings00 Ratings
Device and Browser Reporting8.662 Ratings00 Ratings
Pageview Tracking9.272 Ratings00 Ratings
Event Tracking8.754 Ratings00 Ratings
Reporting in real-time8.864 Ratings00 Ratings
Referral Source Tracking9.365 Ratings00 Ratings
Customizable Dashboards9.369 Ratings00 Ratings
Best Alternatives
Lead ForensicsRetention.com
Small Businesses
StatCounter
StatCounter
Score 9.0 out of 10
Lead Forensics
Lead Forensics
Score 8.9 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Lead Forensics
Lead Forensics
Score 8.9 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Treasure AI
Treasure AI
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lead ForensicsRetention.com
Likelihood to Recommend
8.9
(100 ratings)
-
(0 ratings)
Usability
8.9
(82 ratings)
-
(0 ratings)
Support Rating
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
Lead ForensicsRetention.com
Likelihood to Recommend
Lead Forensics
In my opinion, Lead Forensics is good for companies promoting a high-value ticket product on their website. If they are looking to maximize the results of their platform, LF is a good fit for their digital marketing strategy. If they are pushing a low-to-medium-ticket product, there is a higher risk that the platform will not be as relevant, because all the parts related to re-marketing and similar stuff can be done directly with Google tools, which are available to everyone.
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Retention.com
No answers on this topic
Pros
Lead Forensics
  • Lead Forensics helps us see which companies are visiting our site, even if they don’t fill out a form. This gives us a chance to reach out to businesses that are already showing interest but might not have contacted us yet.
  • Instead of cold-calling random prospects, we can see which pages a company has viewed and how often they return. This helps us tailor our conversations based on what they’re actually interested in.
  • The Lead Forensics support team has been great whenever we’ve had questions. They’re quick to respond and always ready to help, whether it’s troubleshooting an issue or offering advice on how to get the most out of the platform.
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Retention.com
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Cons
Lead Forensics
  • Better updates on companies' current names. Often if a company was a different company years ago it still says the old company name which is confusing.
  • Better identifying the correct location. Sometimes it seems like that the location coming up is the wrong location.
  • Giving a better understanding of how they got to the website would help too. Often is says "direct" but I would like to know if it was via a link from an email or what
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Retention.com
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Usability
Lead Forensics
It is just a brilliant piece of software, and I discover more and more every time I meet with my account manager. The company missed a trick when it was first set up, as I believe they only used it to see who was looking at the site, but it can do so much more, and we would not be without it now. We have used it in relation to a cold-call campaign with Paragon to drive sales, but ultimately drilled down into who was coming to the site and whether they were our ideal customer.
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Retention.com
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Support Rating
Lead Forensics
Top support from the Lead Forensics team. They take time to understand your business specifications, they make sure your needs are fulfilled, they show the new assets of the platform. The rythm for the business review is very flexible. You can access a live chat at any time. A lot of tutorials help you to deepen your skills in using the platform for your busines.
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Retention.com
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Alternatives Considered
Lead Forensics
I’ve used SalesIntel primarily for contact data, but I haven’t explored its web tracking features. What sets Lead Forensics apart is how quickly it delivers actionable insights from site visits. It helps me identify engaged accounts and prioritize follow-up without extra effort. For our needs, Lead Forensics offered a more immediate impact on sales productivity and customer engagement.
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Retention.com
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Return on Investment
Lead Forensics
  • We are still in the very early stages of using Lead Forensics for our agency, but I can see that it could already be very useful to us as we haven't had insights like this previously.
  • Our very first use case with Lead Forensics was with a brand-new client and I would say it went exceptionally well. We were running a large media campaign for them, and it was very insightful to see how those specific businesses were getting to the site and what page they were going to. Like mentioned previously, this helped their very small sales team to go after businesses they know were interested in them.
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Retention.com
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ScreenShots

Lead Forensics Screenshots

Screenshot of Lead Forensics' insight with regard to who is visiting a website, where they have come from, how visits trend over time, what they have looked at on the site, as well as detailed firmographics about each and every business visitor identified. This is presented at a glance insight for marketers to understand website performance, weak spots, campaign effectiveness and market engagement.Screenshot of a view of which businesses are visiting a website, in real-time. Users can categorize visitors according to their stage in the sales pipeline and create actions based upon each visitor profile to commence further engagement, understand what each visit is interested in by reviewing the time they have spent on each page, and use this information to start valuable conversations, and review the contact information to commence pro-active engagement to give each customer and prospect an exceptional first impression.Screenshot of marketing campaign analytics that help locate which are driving high value opportunities to a website. Users can track changes over time to understand the success of specific campaigns and monitor the performance of social media, PPC, SEO and any other referring source, to optimize campaigns and invest marketing budget where campaigns are driving maximum engagement and return.Screenshot of detailed firmographics relating to each visiting business, used to qualify and score a visitor, according to their 'fit' for a business. This helps users to understand the size and scope of each visitor, identify where they are located and get their contact information. Automated lead scoring against any specific criteria can be used to focus on the highest priority opportunities, in order to acquire new business, expand existing customer revenues and deliver excellent levels of customer service.