What users are saying about
50 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 4 out of 100

Likelihood to Recommend

LeadSquared

LeadSquared offers end to end CRM functionalities at competitive pricing in the market and becomes an easy fit for most of the startups and companies in their growth phase. Having said that, some features are missing but they are on an roadmap and might surprise people out there with their evolving CRM.
Aniruddh Rathore | TrustRadius Reviewer

Talisma Social CRM

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

LeadSquared
9.0
Talisma Social CRM
WYSIWYG email editor
LeadSquared
8.7
Talisma Social CRM
Dynamic content
LeadSquared
8.6
Talisma Social CRM
Ability to test dynamic content
LeadSquared
9.3
Talisma Social CRM
Landing pages
LeadSquared
8.6
Talisma Social CRM
A/B testing
LeadSquared
8.1
Talisma Social CRM
Mobile optimization
LeadSquared
9.4
Talisma Social CRM
Email deliverability reporting
LeadSquared
9.4
Talisma Social CRM
List management
LeadSquared
9.4
Talisma Social CRM
Triggered drip sequences
LeadSquared
9.4
Talisma Social CRM

Lead Management

LeadSquared
8.6
Talisma Social CRM
Lead nurturing
LeadSquared
10.0
Talisma Social CRM
Lead scoring and grading
LeadSquared
10.0
Talisma Social CRM
Data quality management
LeadSquared
5.1
Talisma Social CRM
Automated sales alerts and tasks
LeadSquared
9.5
Talisma Social CRM

Campaign Management

LeadSquared
5.4
Talisma Social CRM
Calendaring
LeadSquared
2.1
Talisma Social CRM
Event/webinar marketing
LeadSquared
8.8
Talisma Social CRM

Social Media Marketing

LeadSquared
8.5
Talisma Social CRM
Social sharing and campaigns
LeadSquared
8.7
Talisma Social CRM
Social profile integration
LeadSquared
8.3
Talisma Social CRM

Reporting & Analytics

LeadSquared
8.8
Talisma Social CRM
Dashboards
LeadSquared
8.5
Talisma Social CRM
Standard reports
LeadSquared
9.0
Talisma Social CRM
Custom reports
LeadSquared
9.0
Talisma Social CRM

Platform & Infrastructure

LeadSquared
8.8
Talisma Social CRM
API
LeadSquared
8.9
Talisma Social CRM
Role-based workflow & approvals
LeadSquared
8.8
Talisma Social CRM
Customizability
LeadSquared
8.9
Talisma Social CRM
Integration with Salesforce.com
LeadSquared
8.5
Talisma Social CRM
Integration with Microsoft Dynamics CRM
LeadSquared
8.7
Talisma Social CRM
Integration with SugarCRM
LeadSquared
8.6
Talisma Social CRM

Sales Force Automation

LeadSquared
Talisma Social CRM
5.6
Customer data management / contact management
LeadSquared
Talisma Social CRM
8.0
Workflow management
LeadSquared
Talisma Social CRM
6.0
Territory management
LeadSquared
Talisma Social CRM
6.0
Opportunity management
LeadSquared
Talisma Social CRM
4.0
Integration with email client (e.g., Outlook or Gmail)
LeadSquared
Talisma Social CRM
3.0
Contract management
LeadSquared
Talisma Social CRM
4.0
Quote & order management
LeadSquared
Talisma Social CRM
5.0
Interaction tracking
LeadSquared
Talisma Social CRM
9.0
Channel / partner relationship management
LeadSquared
Talisma Social CRM
5.0

Customer Service & Support

LeadSquared
Talisma Social CRM
4.7
Case management
LeadSquared
Talisma Social CRM
3.0
Call center management
LeadSquared
Talisma Social CRM
5.0
Help desk management
LeadSquared
Talisma Social CRM
6.0

Marketing Automation

LeadSquared
Talisma Social CRM
4.0
Lead management
LeadSquared
Talisma Social CRM
5.0
Email marketing
LeadSquared
Talisma Social CRM
3.0

CRM Project Management

LeadSquared
Talisma Social CRM
6.0
Task management
LeadSquared
Talisma Social CRM
7.0
Billing and invoicing management
LeadSquared
Talisma Social CRM
4.0
Reporting
LeadSquared
Talisma Social CRM
7.0

CRM Reporting & Analytics

LeadSquared
Talisma Social CRM
5.7
Forecasting
LeadSquared
Talisma Social CRM
5.0
Pipeline visualization
LeadSquared
Talisma Social CRM
3.0
Customizable reports
LeadSquared
Talisma Social CRM
9.0

Customization

LeadSquared
Talisma Social CRM
6.3
Custom fields
LeadSquared
Talisma Social CRM
9.0
Custom objects
LeadSquared
Talisma Social CRM
8.0
Scripting environment
LeadSquared
Talisma Social CRM
3.0
API for custom integration
LeadSquared
Talisma Social CRM
5.0

Security

LeadSquared
Talisma Social CRM
5.5
Single sign-on capability
LeadSquared
Talisma Social CRM
2.0
Role-based user permissions
LeadSquared
Talisma Social CRM
9.0

Social CRM

LeadSquared
Talisma Social CRM
4.0
Social data
LeadSquared
Talisma Social CRM
5.0
Social engagement
LeadSquared
Talisma Social CRM
3.0

Integrations with 3rd-party Software

LeadSquared
Talisma Social CRM
3.5
Marketing automation
LeadSquared
Talisma Social CRM
4.0
Compensation management
LeadSquared
Talisma Social CRM
3.0

Platform

LeadSquared
Talisma Social CRM
4.0
Mobile access
LeadSquared
Talisma Social CRM
4.0

Pros

LeadSquared

  • LeadSquared is doing a great job in providing a detailed dashboard of all the campaigns and these dashboards are very informative and easy to understand, like open rate, bounce rate, click rate, etc.
  • LeadSquared is great when it comes to 100% inbox delivery rate and I can say that this is one of the best features in it.
  • LeadSquared's user interface is very easy to understand and easy to use as well.
Asif Ismail | TrustRadius Reviewer

Talisma Social CRM

  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Anonymous | TrustRadius Reviewer

Cons

LeadSquared

  • Some basic requirements for BFSI were not part of the initial product offered to us. We had to wait for some time to get it included in the product and had to work around with stop gap solutions.
  • Reports section can be better with more customization related to industry and direct link to data view.
Sanju Mathew George | TrustRadius Reviewer

Talisma Social CRM

  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Usability

LeadSquared

LeadSquared 8.2
Based on 2 answers
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
Aniruddh Rathore | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Support Rating

LeadSquared

LeadSquared 9.1
Based on 3 answers
Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
Aniruddh Rathore | TrustRadius Reviewer

Talisma Social CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

Talisma Social CRM

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Anonymous | TrustRadius Reviewer

Return on Investment

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

Talisma Social CRM

  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Talisma Social CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Talisma Social CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

LeadSquared
9.0
Talisma Social CRM
4.0

Likelihood to Renew

LeadSquared
8.8
Talisma Social CRM

Usability

LeadSquared
8.2
Talisma Social CRM

Support Rating

LeadSquared
9.1
Talisma Social CRM

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