LeanData is a solution built around account-based nurturing and account-based reporting. The nurturing aspect allows users to segment inbound leads by account details such as owner, active opportunity, customer, and sales stage.
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Sabre Red Workspace
Score10 out of 10
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Sabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.
It is best because it works like a native Salesforce application. It is not a campaign tool or a reporting tool. Routing match and reporting match are not the same thing. If you put every campaign exception on the graph instead of in a table, the graph diagram gets too big to maintain.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you want to keep all of your choices in the same location, this is an excellent choice to make.Sabre is an excellent choice for serious travel agents who are prepared to devote a substantial amount of time to learning and becoming proficient with a booking platform. It provides agents with excellent functions such as the ability to find flight availability and pricing in real time, the capacity to hold flights for up to 72 hours, and the capability to book with a secure and well-known system. The primary issue is that it is geared toward the needs of agents; as a result, it is EXTREMELY challenging for a new user to pick up and become proficient with Sabre.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
LeanData's UX is top notch. I love how intuitive the FlowBuilder is, and how it helps visualize a process. I don't need to use another tool to map out the flow, and then build it again in LeanData. I also love the testing feature.
LeanData support is amazing. So communicative, and helpful. They were so helpful during onboarding, and continue to be a great resource as we optimize.
Territory management/Routing/user scheduling is super easy in LeanData. Far more robust than other solutions out there.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sabre Red Workspace is constantly evolving to keep up with technology trends. For example, it is now available for agents to download on their iPads so that they can work from anywhere.
Sabre Red Workspace offers a suite called Red Apps which has many categories of useful apps that can customize your experience (some at no extra charge) and help simplify workflows.
Sabre Red Workspace provides a comprehensive library of every format or command that an agent could ever need to do his or her job.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When uploading leads from a tradeshow, if you have multiple leads from the same company, LeanData will create multiple opportunities. We created a work-around to add a delay to the second individual from each company so that LeanData would not create the duplicate opportuntity, but the ability to do that out of the box would be nice.
We have a complex salesforce instance with complicated hierarchies. Sometimes LeanData will match to the incorrect account. We would like it to match to the headquarters.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It has. a really specific use case, but it has delivered all that it has promised. There has been no missing piece of the puzzle in the way we are actually using our tool; everything that was promised is in there, and we have been able to use it swimmingly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fantastic customer success team that ensures deployment starts off on the right foot. There is room for improvement on the side of straategic planning and business consulting services offered by LeanData. I recommend working with an experienced consultant or third party who has implemented the product before.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In my 14 years of using Sabre Red Workspace, their software support desk has always offered top-notch customer service and professionalism. Their representatives are extremely knowledgeable, and there has never been a time where they weren't able to quickly and accurately resolve our issues or answer our questions when we called, and we have never been charged for their assistance.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I selected LeanData as it's more scalable, very user-friendly, easy to work on and be integrated with existing SFDC workflows. I really find it more visually appealing compared to Traction Complete as it's, for me, complicated, cumbersome, has a learning curve with it
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Overall for the business, it allows us to profit on international flights, where outside of Sabre we would not earn anything. We can earn percentages on certain international flights for booking or add commissions to base prices not posted elsewhere.
Sabre creates a barrier to entry for new agents and keeps agents from committing to the business.
Sabre gives base prices for agents that are significantly less than those found to a normal user, searching for a flight. This allows for sometimes very high added commissions (upwards of $500 per ticket) while also providing a lower cost to the customer, keeping them working with you in the future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info