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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LeanData

    Score8.7 out of 10
    N/ALeanData is a solution built around account-based nurturing and account-based reporting. The nurturing aspect allows users to segment inbound leads by account details such as owner, active opportunity, customer, and sales stage.N/A

    Zoho Bookings

    Score9 out of 10
    N/AZoho Bookings is an appointment scheduling software that helps individuals and teams across industries book meetings and services.

    $8

    per month per user

    Pricing
    LeanDataZoho Bookings
    Editions & Modules
    Standard
    Contact Sales
    Advanced
    Contact Sales
    Premium
    Contact Sales
    Enterprise
    Custom
    Basic
    $8
    per month per user
    Premium
    $12
    per month per user
    Offerings
    Pricing Offerings
    LeanDataZoho Bookings
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to a 25% discount available for annual billing.
    More Pricing Information
    Community Pulse
    LeanDataZoho Bookings
    Considered Both Products
    LeanData
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    58 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    55 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    58 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    44 Answers
    No answers on this topic
    Best Alternatives
    LeanDataZoho Bookings
    Small Businesses
    No answers on this topic
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Chili Piper
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LeanDataZoho Bookings
    Likelihood to Recommend
    8.8
    (62 ratings)
    8.6
    (4 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    8.4
    (51 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.1
    (4 ratings)
    6.0
    (1 ratings)
    User Testimonials
    LeanDataZoho Bookings
    Likelihood to Recommend
    LeanData
    It is best because it works like a native Salesforce application. It is not a campaign tool or a reporting tool. Routing match and reporting match are not the same thing. If you put every campaign exception on the graph instead of in a table, the graph diagram gets too big to maintain.
    Incentivized
    Read full review
    Zoho
    I've tried some of the other online booking services and while there were good, they didn't have all of the features that Zoho Bookings does and since I'm already a Zoho One subscriber, it doesn't cost me anything more. I think virtually any type of business can use Bookings as it's not geared to a specific industry but can be customized for use in any type of industry. I would love to see salons use it as I think it can be truly a way for them to better book clients than using a paper calendar which I see many using. I also think massage therapists would also benefit but using Bookings. If you are a solopreneur or have a sales team, there's no way you can't benefit by using Bookings for your phone appointments, Zoom/Video meetings, or in-person meetings. There is also a resource function which allows you to block out conference rooms and other resources.
    Incentivized
    Read full review
    Pros
    LeanData
    • LeanData's UX is top notch. I love how intuitive the FlowBuilder is, and how it helps visualize a process. I don't need to use another tool to map out the flow, and then build it again in LeanData. I also love the testing feature.
    • LeanData support is amazing. So communicative, and helpful. They were so helpful during onboarding, and continue to be a great resource as we optimize.
    • Territory management/Routing/user scheduling is super easy in LeanData. Far more robust than other solutions out there.
    Incentivized
    Read full review
    Zoho
    • Global booking with automated time zone adjustments
    • Booking payment management
    • Synchronizing to Calendar
    • Integrating with CRM
    Incentivized
    Read full review
    Cons
    LeanData
    • When uploading leads from a tradeshow, if you have multiple leads from the same company, LeanData will create multiple opportunities. We created a work-around to add a delay to the second individual from each company so that LeanData would not create the duplicate opportuntity, but the ability to do that out of the box would be nice.
    • We have a complex salesforce instance with complicated hierarchies. Sometimes LeanData will match to the incorrect account. We would like it to match to the headquarters.
    Read full review
    Zoho
    • Customization.
    • Custom workflow automation.
    • Robustness of features.
    Incentivized
    Read full review
    Likelihood to Renew
    LeanData
    Have renewed 3x already. It's the best system we've seen for managing actions and outputs across multiple platforms
    Incentivized
    Read full review
    Zoho
    It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
    Incentivized
    Read full review
    Usability
    LeanData
    It has. a really specific use case, but it has delivered all that it has promised. There has been no missing piece of the puzzle in the way we are actually using our tool; everything that was promised is in there, and we have been able to use it swimmingly.
    Incentivized
    Read full review
    Zoho
    Some of the integrations and features are harder to set up. Once everything is set up its fairly straightforward, but if like ATI you have multiple branches or departments utilizing Bookings, you would need to set up separate booking sites for each office/salesperson
    Incentivized
    Read full review
    Support Rating
    LeanData
    Fantastic customer success team that ensures deployment starts off on the right foot. There is room for improvement on the side of straategic planning and business consulting services offered by LeanData. I recommend working with an experienced consultant or third party who has implemented the product before.
    Incentivized
    Read full review
    Zoho
    A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
    Incentivized
    Read full review
    Alternatives Considered
    LeanData
    I selected LeanData as it's more scalable, very user-friendly, easy to work on and be integrated with existing SFDC workflows. I really find it more visually appealing compared to Traction Complete as it's, for me, complicated, cumbersome, has a learning curve with it
    Incentivized
    Read full review
    Zoho
    I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app
    Incentivized
    Read full review
    Return on Investment
    LeanData
    • It's allowed me more time to dig into other larger projects.
    • It helps me avoid spending too much time on manual tasks like list analysis and lead routing.
    • It provides audit logs so I don't waste time digging to find the source of an error.
    Incentivized
    Read full review
    Zoho
    • Organizational efficiency improved by 33%
    • Conversion rate from bookings improved
    • Increase in booking numbers
    Incentivized
    Read full review
    ScreenShots

    Zoho Bookings Screenshots

    Screenshot of the four different event types available when offering appointments.Screenshot of where to send appointment notifications as WhatsApp messages directly from a business number. Reschedule, cancel, or book another appointment from WhatsApp messages.Screenshot of where schedules sync by connecting calendars, preventing double-booking.Screenshot of the interface to create workflows to automate tasks around appointments.Screenshot of the interface where team members' available times can be combined, or panel meetings can be created where customers can meet with multiple hosts.