What users are saying about
2 Ratings
2 Ratings
2 Ratings
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Score 7 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Legalesign

Legalesign is well-suited for sending out documents to be signed, especially if multiple signatures are needed. Our sales team has had a lot of success utilizing Legalesign when sending contracts to potential clients. Additionally, it's a great option for organizations wanting to send out official offer letters to be signed. Legalesign is not well suited if you're looking for a long-term storage system for documents. I would recommend downloading your documents once they're signed and storing them within a secure system of your own.
Erin Holm | TrustRadius Reviewer

RMail

RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology
Dan Gospe | TrustRadius Reviewer

Pros

Legalesign

  • Legalesign provides good customer support and all customers are assigned an account manager. This is really important because they can help with the customization of your forms.
  • Legalesign has both single signer and multi-signer options for different signing on needs. It also has robust email and notifications.
Anonymous | TrustRadius Reviewer

RMail

  • Have used it in legal matters where proof of email receipt was important.
  • It catches recipients' attention. They seem to know that they're on the spot.
  • Very easy to use. Requires no special software. Can use with any email programs.
Joseph Sinclair | TrustRadius Reviewer

Cons

Legalesign

  • Archives - after a certain amount of time, documents are archived. It's difficult to determine when this happens. If you need to access an archived item, Legalesign says it will take 'several hours' to retrieve the document. I've waited up to 12 hours for a document to be pulled. This is inconveniently and a bit odd.
  • The dashboard can be confusing - there is a timeline with your 'recent' documents, but I've never been able to determine how it shows documents. They're always out of order and some new, some old. It can be confusing.
  • Overall, I've had issues with the internal timeline of this software. There are dropdown menus for choosing the dates of the documents you want to see (7 days, 30 days, last month, etc.), but I'm often missing documents and have to perform several searches for them. Other members of the team have had this issue, as well.
  • Like the archive issue mentioned previously, there have been times when the platform has moved very slowly. Documents will often take time to load, even if they're just a 2-page Word document. This does not appear to be a connectivity issue.
  • The dashboard itself can just be a bit confusing. There is a lot of information available, but the algorithm that determines what is displayed is strange, and it's hard to determine what you're seeing/why you're seeing it. There are settings you can play with, which has been helpful.
  • Although it hasn't happened often, I have had candidates/new employees not recognize an email coming via Legalesign. Document emails look a bit like spam, so I've had candidates ignore them. As far as I know, these are not customizable. I ensure recipients know the email is coming.
Erin Holm | TrustRadius Reviewer

RMail

  • I think the support is a little impersonal. You never get a name, it's always signed "Rpost Support"
  • Sometimes RMail doesn't work with third party apps that utilize Outlook to send messages.
Dan Gospe | TrustRadius Reviewer

Likelihood to Renew

Legalesign

No score
No answers yet
No answers on this topic

RMail

RMail 9.1
Based on 1 answer
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
Joseph Sinclair | TrustRadius Reviewer

Usability

Legalesign

No score
No answers yet
No answers on this topic

RMail

RMail 9.1
Based on 1 answer
It's very easy to use. It's a little unusual to understand, but not difficult. As long as you understand that RPost keeps no records, it is problem free.
Joseph Sinclair | TrustRadius Reviewer

Performance

Legalesign

No score
No answers yet
No answers on this topic

RMail

RMail 9.1
Based on 1 answer
Works well routinely without problems.
Joseph Sinclair | TrustRadius Reviewer

Implementation Rating

Legalesign

No score
No answers yet
No answers on this topic

RMail

RMail 9.1
Based on 1 answer
Works great.
Joseph Sinclair | TrustRadius Reviewer

Alternatives Considered

Legalesign

Legalesign is very similar in functionality to DocuSign. The one advantage that DocuSign has over Legalesign is brand recognition, which is important because so many spam/phishing scams today use fake document signing to lure in victims.
Anonymous | TrustRadius Reviewer

RMail

We used SendInc before RMail, and it was horrible. Recipients always had lots of problems with SendInc.
Dan Gospe | TrustRadius Reviewer

Return on Investment

Legalesign

  • Legalesign has had a positive impact on our ability to sign new employees. It's fast and easy - which is essential when hiring top talent.
  • The only negative impact would be the slow pace we've experienced when trying to pull previous documents. However, we do not use this platform as our only storage option, so this issue does not arise often.
  • Legalesign allows for the seamless transfer of information with prospects, which has a large impact on our ROI. Having a system like this makes getting signatures from new clients quick - essentially for a busy sales team!
Erin Holm | TrustRadius Reviewer

RMail

  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.
Dan Gospe | TrustRadius Reviewer

Pricing Details

Legalesign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

RMail

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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