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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    lemlist

    Score8.3 out of 10
    N/Alemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.

    $59

    per month per seat

    Pure Chat by Ruby

    Score8.6 out of 10
    N/APure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand.

    $10

    per month

    Pricing
    lemlistPure Chat by Ruby
    Editions & Modules
    Email outreach
    $59
    per month per seat
    Sales engagement
    $99
    per month per seat
    Outbound agency
    Custom Quote
    Additional Users - Pro
    $10
    per month
    Additional Users - Growth
    $15
    per month
    Growth
    $49
    per month
    Pro
    $99
    per month
    Offerings
    Pricing Offerings
    lemlistPure Chat by Ruby
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    lemlistPure Chat by Ruby
    Lead Management
    Comparison of Lead Management features of lemlist and Pure Chat by Ruby
    Feature
    lemlist
    9.5
    4 Ratings
    22% above category average
    Pure Chat by Ruby
    -
    Ratings
    Lead nurturing automation9.74 Ratings00 Ratings
    Lead scoring and grading9.23 Ratings00 Ratings
    Data quality management9.54 Ratings00 Ratings
    Automated sales alerts and tasks9.34 Ratings00 Ratings
    Automated follow-ups9.64 Ratings00 Ratings
    Lead segmentation and distribution9.43 Ratings00 Ratings
    Lead Management Integrations
    Comparison of Lead Management Integrations features of lemlist and Pure Chat by Ruby
    Feature
    lemlist
    9.5
    4 Ratings
    23% above category average
    Pure Chat by Ruby
    -
    Ratings
    Integrations with advertising platforms10.02 Ratings00 Ratings
    Integrations with CRMs9.54 Ratings00 Ratings
    Integrations with data storage tools9.43 Ratings00 Ratings
    Integrations with lead automation tools9.24 Ratings00 Ratings
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of lemlist and Pure Chat by Ruby
    Feature
    lemlist
    9.7
    3 Ratings
    16% above category average
    Pure Chat by Ruby
    -
    Ratings
    KPI analytics9.63 Ratings00 Ratings
    Drop-off analytics10.02 Ratings00 Ratings
    A/B tests9.63 Ratings00 Ratings
    Form Building
    Comparison of Form Building features of lemlist and Pure Chat by Ruby
    Feature
    lemlist
    9.6
    4 Ratings
    14% above category average
    Pure Chat by Ruby
    -
    Ratings
    Drag & Drop editing9.52 Ratings00 Ratings
    Branding customization9.42 Ratings00 Ratings
    Different question types10.02 Ratings00 Ratings
    Conditional logic paths9.63 Ratings00 Ratings
    Embedded calculations10.01 Ratings00 Ratings
    Form templates9.52 Ratings00 Ratings
    Custom code10.01 Ratings00 Ratings
    Web embedding10.01 Ratings00 Ratings
    Mobile responsiveness9.43 Ratings00 Ratings
    Date picker9.03 Ratings00 Ratings
    File upload9.52 Ratings00 Ratings
    Dynamic content9.02 Ratings00 Ratings
    Best Alternatives
    lemlistPure Chat by Ruby
    Small Businesses
    Dealfront
    Score8.4 out of 10
    Olark
    Score10 out of 10
    Medium-sized Companies
    Dealfront
    Score8.4 out of 10
    Zoho SalesIQ
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    lemlistPure Chat by Ruby
    Likelihood to Recommend
    9.4
    (4 ratings)
    8.6
    (2 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    lemlistPure Chat by Ruby
    Likelihood to Recommend
    lemlist
    Well Suited Scenarios - 1. To generate a lead base or cliental. 2. To get the email addresses and the social media accounts of people who might be relevant for your business like Linkeln accounts of people. 3. You can directly send leads to lemlist via Linkedln Area's of improvement - 1. Having a detailed and more diverse filter to find leads. 2. I would like to use lemlist as a crm tool.
    Incentivized
    Read full review
    Ruby Receptionists, Inc
    Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone
    Incentivized
    Read full review
    Pros
    lemlist
    • Elite Inbox Deliverability
    • Simple Cold Email Campaign Setup
    • Rapid Customer Support
    Incentivized
    Read full review
    Ruby Receptionists, Inc
    • Online chat
    • Multiple websites, multiple users
    • Supervisor feature
    Incentivized
    Read full review
    Cons
    lemlist
    • Cost is higher than other tools.
    • Platform hangs sometimes.
    • Innovation in features as competition grows.
    • Increase personalization options
    Incentivized
    Read full review
    Ruby Receptionists, Inc
    • Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice
    • Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use.
    Incentivized
    Read full review
    Likelihood to Renew
    lemlist
    There are a lot of cold email solutions on the market, and Lemlist is one of the more expensive solutions. However, Lemlist is a strong contender due to the fact you can do mulri-channel and gather prospect data so easily and effectively
    Incentivized
    Read full review
    Ruby Receptionists, Inc
    No answers on this topic
    Usability
    lemlist
    I give these rating because i am a witness itself. So 10 as always this tool is perfect and i would love to use it more over the coming years and to see this upgrade more and add more features, So far now it really helps my business generating ROI and our investment, So far its our own backbone for our Email Marketing and Everything about GTM's.
    Incentivized
    Read full review
    Ruby Receptionists, Inc
    No answers on this topic
    Alternatives Considered
    lemlist
    We switched because lemlist was something that our manager had used in the past in his last org. and he recommended us to go for a trial version to make the final decision of which services we want to use. Lemlist was equally good and was a cheaper alternative, as we are a startup the overall cost of using a service is also something we need to keep in mind.
    Incentivized
    Read full review
    Ruby Receptionists, Inc
    Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions.
    Incentivized
    Read full review
    Return on Investment
    lemlist
    • Higher Inbox Deliverability
    • Better Speed to Lead
    • Overall User Satisfaction
    Incentivized
    Read full review
    Ruby Receptionists, Inc
    • Instant connection with our clients and prospects
    • Expanded our ability to increase client contact efficiency
    • Allows us to stay up to date with the ever changing demand of consumers
    Incentivized
    Read full review
    ScreenShots