Lemon Learning vs. UserIQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lemon Learning
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Lemon Learning is a Digital Adoption Platform (DAP) designed to enable users worldwide master their everyday tools. Digital tools are made simpler and more streamlined through its interactive in-app walkthroughs available at the time of need. Lemon Learning is presented as like GPS navigation for any web-based software: users are guided step by step through each business process and each feature of their application, whether a CRM, ERP, HR application or even proprietary in-house tool.
$29
per month
UserIQ
Score 8.0 out of 10
N/A
UserIQ is a walkthrough tool that aims to empower SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption. According to the vendor, key benefits include: effectively scale onboarding increase feature usage accelerate time-to-value ultimately drive more revenue throughout the customer journeyN/A
Pricing
Lemon LearningUserIQ
Editions & Modules
LinkedIn Learning
$29.00
per month
No answers on this topic
Offerings
Pricing Offerings
Lemon LearningUserIQ
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Lemon LearningUserIQ
Features
Lemon LearningUserIQ
Security
Comparison of Security features of Product A and Product B
Lemon Learning
-
Ratings
UserIQ
10.0
3 Ratings
13% above category average
Role-based user permissions00 Ratings10.03 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Lemon Learning
-
Ratings
UserIQ
9.3
5 Ratings
7% above category average
API00 Ratings7.14 Ratings
Integration with Salesforce.com00 Ratings10.03 Ratings
Integration with Marketo00 Ratings9.01 Ratings
Integration with Eloqua00 Ratings10.01 Ratings
Customer Data Extraction / Integration
Comparison of Customer Data Extraction / Integration features of Product A and Product B
Lemon Learning
-
Ratings
UserIQ
7.8
4 Ratings
12% below category average
Product usage00 Ratings8.04 Ratings
Help desk / support tickets00 Ratings7.54 Ratings
Customer Success Management
Comparison of Customer Success Management features of Product A and Product B
Lemon Learning
-
Ratings
UserIQ
8.0
4 Ratings
7% below category average
NPS surveys00 Ratings7.14 Ratings
Sponsor tracking00 Ratings9.01 Ratings
Customer profiles00 Ratings8.53 Ratings
Automated workflow00 Ratings6.14 Ratings
Internal collaboration00 Ratings9.02 Ratings
Customer health scoring00 Ratings9.04 Ratings
Customer segmentation00 Ratings7.54 Ratings
CSM Reporting & Analytics
Comparison of CSM Reporting & Analytics features of Product A and Product B
Lemon Learning
-
Ratings
UserIQ
9.5
3 Ratings
12% above category average
Customer health trends00 Ratings10.02 Ratings
Engagement analytics00 Ratings8.53 Ratings
Revenue forecasting00 Ratings10.01 Ratings
Dashboards00 Ratings9.53 Ratings
Best Alternatives
Lemon LearningUserIQ
Small Businesses
ChurnZero
ChurnZero
Score 8.5 out of 10
ChurnZero
ChurnZero
Score 8.5 out of 10
Medium-sized Companies
ChurnZero
ChurnZero
Score 8.5 out of 10
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises
Nexthink
Nexthink
Score 7.3 out of 10
Gainsight CS
Gainsight CS
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lemon LearningUserIQ
Likelihood to Recommend
9.0
(2 ratings)
7.5
(6 ratings)
Usability
-
(0 ratings)
8.1
(2 ratings)
Support Rating
-
(0 ratings)
9.5
(2 ratings)
User Testimonials
Lemon LearningUserIQ
Likelihood to Recommend
Lemon Learning
Well suited for communication-related scenarios because paper guides, tutorials, newsletters via email are not required, as they are internally available with in the tool. It is less suitable where communication is not a major concern. I would highly recommend using lemon learning once and get benefits from amazing tools.
Read full review
UserIQ
In UserIQ campaigns, you can probably create whatever content you have in mind for your campaigns using IFrames. You can probably implement whatever content you have in mind for your campaigns using IFrames in UserIQ campaigns.
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Pros
Lemon Learning
  • We used this for client support.
  • We have used for training purposes.
  • Learning management tool.
  • Client engagement.
Read full review
UserIQ
  • Have a really easy way to tag features and know what you're tracking.
  • Great, simple user walkthroughs that you can plug into your app to improve onboarding or increase feature adoption.
  • Some interesting dashboard views and you can slice users/accounts many different ways.
  • Pretty user-friendly interface.
  • Easy to collect qualitative data (nps, survey, etc.).
Read full review
Cons
Lemon Learning
  • Improve search functionality.
  • Allow to customize the default look.
  • Allow to change the color or admin can customize the dashboard as per requirements.
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UserIQ
  • Getting the hang of the walkthroughs took me awhile and was hard for me to understand, but now I understand and love them!
Read full review
Usability
Lemon Learning
No answers on this topic
UserIQ
This rating is given as to a certain degree it is useful - as in the customer health dashboard and providing a very fast service which is easy to use for our users. However, as mentioned prior, the exportation of this data into presentable information (presentation style) is not really possible without doing yourself via screenshots and interpreting the data.
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Support Rating
Lemon Learning
No answers on this topic
UserIQ
Customer service and support is one of the biggest strengths for UserIQ, whenever there has been any issues or confusion, the help service is very effective and friendly to support us and get to a conclusion within no time, hence why the ranking given is extremely high for this factor. I would not say any improvement is needed in terms of this aspect of the company.
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Alternatives Considered
Lemon Learning
This software is very easy to use. This can be used on many applications with two mode. We have embedded with these software . Also if required we have used as a plug in for browser. This is the best software to integrate with Salesforce, G Suite, SAP, SharePoint. It's easy to integrate and use.
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UserIQ
When comparing with the other product of the market we realize UserIQ brings the best outcome beneath the price so we choose UserIQ apart from other products.
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Return on Investment
Lemon Learning
  • It helps to saves a lot of money for in support.
  • You can save money for training.
  • It will help your business to save on 24/7 manpower support, travel expense for physical training.
  • It helps to increase the productivity of your employees.
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UserIQ
  • UserIQ has let us communicate more effectively with our customers. We have seen a reduction in calls to customer service on how to utilize and update items on our SaaS UI.
Read full review
ScreenShots

Lemon Learning Screenshots

Screenshot of Lemon Learning for SalesforceScreenshot of Lemon Learning for SharePointScreenshot of Lemon Learning, an Easy-to-Use EditorScreenshot of Lemon Learning's Intuitive Dashboard for Tailored Training Programs