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LexisNexis InterAction+ vs. SAP Cloud ERP (SAP S/4HANA Cloud)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LexisNexis InterAction+

    Score6.9 out of 10
    N/ALexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    LexisNexis InterAction+SAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    LexisNexis InterAction+SAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    LexisNexis InterAction+SAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    LexisNexis
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    565 Answers
    Features
    LexisNexis InterAction+SAP Cloud ERP (SAP S/4HANA Cloud)
    Sales Force Automation
    Comparison of Sales Force Automation features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    5.1
    1 Ratings
    42% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Customer data management / contact management8.01 Ratings00 Ratings
    Workflow management3.01 Ratings00 Ratings
    Territory management3.01 Ratings00 Ratings
    Opportunity management5.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Interaction tracking3.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    8.7
    1 Ratings
    12% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Case management8.01 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    3% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Lead management7.01 Ratings00 Ratings
    Email marketing9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    4.7
    1 Ratings
    48% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Task management5.01 Ratings00 Ratings
    Billing and invoicing management4.01 Ratings00 Ratings
    Reporting5.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Forecasting4.01 Ratings00 Ratings
    Pipeline visualization4.01 Ratings00 Ratings
    Customizable reports5.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    672 Ratings
    0% above category average
    Custom fields4.01 Ratings00 Ratings
    Custom objects4.01 Ratings00 Ratings
    Scripting environment4.01 Ratings00 Ratings
    API for custom integration5.01 Ratings7.7645 Ratings
    Plug-ins00 Ratings7.5591 Ratings
    Security
    Comparison of Security features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    5% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    768 Ratings
    2% below category average
    Single sign-on capability8.01 Ratings8.5724 Ratings
    Role-based user permissions8.01 Ratings8.2756 Ratings
    Social CRM
    Comparison of Social CRM features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    4.5
    1 Ratings
    50% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Social data4.01 Ratings00 Ratings
    Social engagement5.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    40% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Marketing automation5.01 Ratings00 Ratings
    Compensation management5.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    42% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Mobile access5.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    441 Ratings
    7% above category average
    Pay calculation00 Ratings7.9389 Ratings
    Benefit plan administration00 Ratings7.9375 Ratings
    Direct deposit files00 Ratings7.7374 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    777 Ratings
    2% above category average
    Dashboards00 Ratings7.7716 Ratings
    Standard reports00 Ratings7.8764 Ratings
    Custom reports00 Ratings7.6704 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    811 Ratings
    6% above category average
    Accounts payable00 Ratings8.2787 Ratings
    Accounts receivable00 Ratings8.2747 Ratings
    Global Financial Support00 Ratings7.8291 Ratings
    Primary and Secondary Ledgers00 Ratings7.9309 Ratings
    Journals and Reconciliations00 Ratings7.9331 Ratings
    Configurable Accounting00 Ratings7.9305 Ratings
    Standardized Processes00 Ratings8.3342 Ratings
    Inventory Management
    Comparison of Inventory Management features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    674 Ratings
    4% above category average
    Inventory tracking00 Ratings8.2660 Ratings
    Automatic reordering00 Ratings7.8566 Ratings
    Location management00 Ratings7.9544 Ratings
    Order Management
    Comparison of Order Management features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    684 Ratings
    3% above category average
    Pricing00 Ratings8.0652 Ratings
    Order entry00 Ratings8.0663 Ratings
    Credit card processing00 Ratings8.926 Ratings
    Cost of goods sold00 Ratings8.3626 Ratings
    Order Orchestration00 Ratings7.9247 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    324 Ratings
    2% above category average
    Billing Management00 Ratings7.43 Ratings
    Cash and Asset Management00 Ratings8.0294 Ratings
    Travel & Expense Management00 Ratings7.93 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.4252 Ratings
    Period Close00 Ratings7.9318 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.5
    3 Ratings
    5% above category average
    Project Planning and Scheduling00 Ratings7.93 Ratings
    Task Insight for Project Managers00 Ratings7.73 Ratings
    Project Mobile Functionality00 Ratings7.03 Ratings
    Definable Resource Pools00 Ratings7.43 Ratings
    Grants Management
    Comparison of Grants Management features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    138 Ratings
    7% above category average
    Award Lifecycle Management00 Ratings8.0138 Ratings
    Procurement
    Comparison of Procurement features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    266 Ratings
    9% above category average
    Bids Analyzed and Compared00 Ratings7.7187 Ratings
    Contract Authoring00 Ratings7.8187 Ratings
    Contract Repository00 Ratings7.6181 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.0240 Ratings
    Supplier Management00 Ratings8.0235 Ratings
    Risk Management
    Comparison of Risk Management features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    2 Ratings
    18% above category average
    Risk Repository00 Ratings8.42 Ratings
    Control Management00 Ratings7.62 Ratings
    Control Efficiency Assessments00 Ratings8.42 Ratings
    Issue Detection00 Ratings7.52 Ratings
    Remediation and Certification00 Ratings8.42 Ratings
    Logistics
    Comparison of Logistics features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    216 Ratings
    12% above category average
    Transportation Planning and Optimization00 Ratings8.0191 Ratings
    Transportation Execution Management00 Ratings8.0184 Ratings
    Trade and Customs Management00 Ratings7.6167 Ratings
    Fulfillment Management00 Ratings8.2176 Ratings
    Warehouse Workforce Management00 Ratings8.0171 Ratings
    Manufacturing
    Comparison of Manufacturing features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    203 Ratings
    8% above category average
    Production Process Design00 Ratings8.1184 Ratings
    Production Management00 Ratings8.1188 Ratings
    Configuration Management00 Ratings8.1176 Ratings
    Work Execution00 Ratings8.1181 Ratings
    Manufacturing Costs00 Ratings8.1180 Ratings
    Supply Chain
    Comparison of Supply Chain features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    250 Ratings
    5% above category average
    Forecasting00 Ratings7.5225 Ratings
    Inventory Planning00 Ratings7.9241 Ratings
    Performance Monitoring00 Ratings7.7229 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of LexisNexis InterAction+ and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    LexisNexis InterAction+
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    220 Ratings
    6% above category average
    Proposal Management00 Ratings7.62 Ratings
    Product Master Data Management00 Ratings7.9220 Ratings
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    LexisNexis InterAction+SAP Cloud ERP (SAP S/4HANA Cloud)
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    User Ratings
    LexisNexis InterAction+SAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    6.0
    (1 ratings)
    8.4
    (880 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (23 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (768 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    6.7
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.1
    (5 ratings)
    User Testimonials
    LexisNexis InterAction+SAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    LexisNexis
    It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    LexisNexis
    • Collects contact information from incoming employees
    • Synchronizes with Outlook contacts
    • Separate interface for marketing and casual users
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    LexisNexis
    • The Windows app for marketing could be more wizard driven and simpler
    • Technical support documentation is lacking in up to date information
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    LexisNexis
    No answers on this topic
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    LexisNexis
    No answers on this topic
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Support Rating
    LexisNexis
    No answers on this topic
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    LexisNexis
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    LexisNexis
    No answers on this topic
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    LexisNexis
    No answers on this topic
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Return on Investment
    LexisNexis
    • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
    Incentivized
    Read full review
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.