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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiftMetrix (discontinued)

    Score8.9 out of 10
    N/ASocial media analytics suite LiftMetrix was acquired by Hootsuite in February 2017 and became Hootsuite Impact, a social media analytics tool emphasizing the needs of larger entities and enterprise. The product has since been discontinued.N/A

    NapoleonCat

    Score9 out of 10
    N/ANapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.

    $89

    per month users, profile slots & Inbox Capacity

    Pricing
    LiftMetrix (discontinued)NapoleonCat
    Editions & Modules
    No answers on this topic
    Standard
    $89
    per month
    Pro
    $109
    per month
    Expert
    $139
    per month
    Enterprise
    from $465
    per month
    Offerings
    Pricing Offerings
    LiftMetrix (discontinued)NapoleonCat
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—14 days to explore features are included free. No credit card is required. The trial is based on the Expert Plan and includes: All features: Social Inbox, Auto-moderation, Publisher, Analytics, and Reporting - 5 seats - 10 social profile slots - 25,000-message capacity in the Inbox - AI Assistant: 100 actions in the Social Inbox and 10 in the Publisher. Please note: during the trial, downloading reports isn’t available, but reports can be previewed. Contact sales to connect a profile with over 1 million followers or to test a more custom setup.
    More Pricing Information
    Features
    LiftMetrix (discontinued)NapoleonCat
    Listening/monitoring
    Comparison of Listening/monitoring features of LiftMetrix (discontinued) and NapoleonCat
    Feature
    LiftMetrix (discontinued)
    -
    Ratings
    NapoleonCat
    6.4
    1 Ratings
    18% below category average
    Boolean keyword searches00 Ratings9.11 Ratings
    Filtering out noise/spam00 Ratings7.31 Ratings
    Sentiment analysis00 Ratings4.51 Ratings
    Broad channel coverage00 Ratings4.51 Ratings
    Publishing
    Comparison of Publishing features of LiftMetrix (discontinued) and NapoleonCat
    Feature
    LiftMetrix (discontinued)
    -
    Ratings
    NapoleonCat
    10.0
    1 Ratings
    20% above category average
    Content planning and scheduling00 Ratings10.01 Ratings
    Workflow management00 Ratings10.01 Ratings
    Engagement
    Comparison of Engagement features of LiftMetrix (discontinued) and NapoleonCat
    Feature
    LiftMetrix (discontinued)
    -
    Ratings
    NapoleonCat
    10.0
    1 Ratings
    21% above category average
    Automated routing and prioritization00 Ratings10.01 Ratings
    Customer interaction histories00 Ratings10.01 Ratings
    Bulk actions00 Ratings10.01 Ratings
    Marketing
    Comparison of Marketing features of LiftMetrix (discontinued) and NapoleonCat
    Feature
    LiftMetrix (discontinued)
    -
    Ratings
    NapoleonCat
    6.4
    1 Ratings
    19% below category average
    Campaigns and promotions00 Ratings6.41 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of LiftMetrix (discontinued) and NapoleonCat
    Feature
    LiftMetrix (discontinued)
    -
    Ratings
    NapoleonCat
    10.0
    2 Ratings
    18% above category average
    Twitter00 Ratings10.01 Ratings
    Facebook00 Ratings10.01 Ratings
    LinkedIn00 Ratings10.01 Ratings
    Instagram00 Ratings10.02 Ratings
    Pinterest00 Ratings10.01 Ratings
    YouTube00 Ratings10.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of LiftMetrix (discontinued) and NapoleonCat
    Feature
    LiftMetrix (discontinued)
    -
    Ratings
    NapoleonCat
    10.0
    2 Ratings
    26% above category average
    Campaign success analytics00 Ratings10.02 Ratings
    Real-time tracking00 Ratings10.02 Ratings
    Competitor analysis00 Ratings10.01 Ratings
    Account management
    Comparison of Account management features of LiftMetrix (discontinued) and NapoleonCat
    Feature
    LiftMetrix (discontinued)
    -
    Ratings
    NapoleonCat
    10.0
    1 Ratings
    23% above category average
    Role-based user permissions & privileges00 Ratings10.01 Ratings
    Mobile access00 Ratings10.01 Ratings
    Best Alternatives
    LiftMetrix (discontinued)NapoleonCat
    Small Businesses
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    1-Social
    Score5.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LiftMetrix (discontinued)NapoleonCat
    Likelihood to Recommend
    7.7
    (4 ratings)
    7.3
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    LiftMetrix (discontinued)NapoleonCat
    Likelihood to Recommend
    Discontinued Products
    The free trial is a good option for start-up businesses or nonprofits. You are limited to 3 accounts and 5 scheduled posts, but you can save drafts ahead, then schedule after some are posted. The paid version is nice but higher price point for start-ups. I can't remember if the insights are useful.
    Read full review
    NapoleonCat
    It is most effective in tracking the marketing efforts of competitors and gathering of information from social media platforms that is turned into actionable knowledge. NapoleonCat upgrades how we serve our customers and by automating social media marketing processes, time is saved so that teams can concentrate on other strategic tasks
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Custom filter comparisons
    • organic vs paid insights
    • easy to digest suggestions moving forward
    Incentivized
    Read full review
    NapoleonCat
    • Multi-hashtag searches
    • Customer service
    • Social campaign management
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • The tagging feature could be improved. It currently does not map well to Hootsuite Enterprise's publishing dashboard and requires manually mapping on the back end to connect the two systems.
    • We pay separately for Hootsuite Ads. Hootsuite Impact could better integrate with the Ads platform to get a holistic view of paid and free campaigns.
    • There are a lot of different sections in the platform--for recommendations, insights, dashboards, etc. You can also search things by saving filtered searches and applying those filters to other areas of the platform. How these things work together isn't always clear or intuitive.
    Incentivized
    Read full review
    NapoleonCat
    • "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
    • Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    NapoleonCat
    NapoleonCat is easy to implement and use. Users can manage all their social media activities from a single online dashboard that also includes reporting. Users can manage posts while on the go using the mobile app.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    NapoleonCat
    Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Hootsuite Impact is far easy to use, both in setup and in pulling reports, than Adobe Social was for us. The visualizations make data far easier to read, and being able to quickly filter through mentions has helped us to be more nimble when pulling reports.
    Incentivized
    Read full review
    NapoleonCat
    Use this service instead... Far more transparent and also supports modern account security features like 2-factor authentication. (Lack of 2fa puts all social profiles in NepoleonCat at increased risk of being hijacked...)
    Read full review
    Return on Investment
    Discontinued Products
    • The time savings for posting has positive ROI by adding leverage.
    • They send emails offering a free upgrade trial but didn't say it was only for first-time users. When I tried that, they charged me for the whole year. Luckily they did refund the cost ($588) and moved back to the free version. That was a shock to see on my card.
    • This was a helpful step for my business.
    Read full review
    NapoleonCat
    • Maintaining a positive brand image
    • Identifying potential influencers
    • Spying on competitors
    Incentivized
    Read full review
    ScreenShots

    NapoleonCat Screenshots

    Screenshot of Social Inbox, Auto-moderation, AI Assistant, Social CRM,  Schedule & Publish, Analytics, ReportingScreenshot of Social Inbox: Engage communities and manage social customer serviceScreenshot of Analytics: Measure social media marketing performanceScreenshot of Schedule & Publish: Schedule content across platformsScreenshot of AI Assistant:Automate, analyze, and secure social mediaScreenshot of Auto-moderation: Automate conversations on social media