TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiftMetrix (discontinued)

    Score8.9 out of 10
    N/ASocial media analytics suite LiftMetrix was acquired by Hootsuite in February 2017 and became Hootsuite Impact, a social media analytics tool emphasizing the needs of larger entities and enterprise. The product has since been discontinued.N/A

    Tagger

    Score6 out of 10
    N/ATagger is a 360 Influencer Marketing solution platform from the company of the same name in Santa Monica, designed to allow brands, agencies, and media companies to maximize their influencer strategies throughout the planning, discovery, activation, and reporting phases.N/A
    Pricing
    LiftMetrix (discontinued)Tagger
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LiftMetrix (discontinued)Tagger
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LiftMetrix (discontinued)Tagger
    Small Businesses
    Talkwalker by Hootsuite
    Score8.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Talkwalker by Hootsuite
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    1-Social
    Score5.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LiftMetrix (discontinued)Tagger
    Likelihood to Recommend
    7.7
    (4 ratings)
    8.6
    (3 ratings)
    User Testimonials
    LiftMetrix (discontinued)Tagger
    Likelihood to Recommend
    Discontinued Products
    The free trial is a good option for start-up businesses or nonprofits. You are limited to 3 accounts and 5 scheduled posts, but you can save drafts ahead, then schedule after some are posted. The paid version is nice but higher price point for start-ups. I can't remember if the insights are useful.
    Read full review
    Sprout Social
    I might want to find in Tagger a similar report where they show
    the after-effects of a few or other influencers when the relegated errands are
    done, this could help us in further developing dynamically for our publicizing
    efforts doubtlessly getting a considerably more exact outcome.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Custom filter comparisons
    • organic vs paid insights
    • easy to digest suggestions moving forward
    Incentivized
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    Sprout Social
    • User-Friendly Platform
    • Great Customer Support
    • Enables Collaboration
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • The tagging feature could be improved. It currently does not map well to Hootsuite Enterprise's publishing dashboard and requires manually mapping on the back end to connect the two systems.
    • We pay separately for Hootsuite Ads. Hootsuite Impact could better integrate with the Ads platform to get a holistic view of paid and free campaigns.
    • There are a lot of different sections in the platform--for recommendations, insights, dashboards, etc. You can also search things by saving filtered searches and applying those filters to other areas of the platform. How these things work together isn't always clear or intuitive.
    Incentivized
    Read full review
    Sprout Social
    • Although it relates very well with most social networks we wish they could soon include TikTok in the tool, one of the fastest growing in recent times and where we could find many more influencers with different skills that fit the needs of our consumers.
    • I would like to see in Tagger Media a comparative report where they show the results of some or other influencers when the assigned tasks are finished, this could help us in improving decision making for our advertising campaigns surely getting a much more accurate result.
    • It would be interesting to see the information of the tasks of the influencers we hire in real time, i.e., if we contact 5 influencers, we could see a real-time flowchart with the current status of their tasks and thus be able to keep a better relationship of time and performance in our projects.
    Incentivized
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    Alternatives Considered
    Discontinued Products
    Hootsuite Impact is far easy to use, both in setup and in pulling reports, than Adobe Social was for us. The visualizations make data far easier to read, and being able to quickly filter through mentions has helped us to be more nimble when pulling reports.
    Incentivized
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    Sprout Social
    Out of the other influencer management/SaaS platforms I've used, Tagger is my favorite. I trust the numbers I see and use within Tagger, whereas other platforms I'm a bit more cautious of that are scraping data. I also have to say that Tagger's customer support is fantastic, my representative is always friendly, patient, and responsive, providing thorough answers to any question we send her way. Additionally, there is a live chat feature within the platform that is also easy to use and someone always responds fairly quickly, whereas other services I've used have taken days to get a response to a simple question.
    Incentivized
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    Return on Investment
    Discontinued Products
    • The time savings for posting has positive ROI by adding leverage.
    • They send emails offering a free upgrade trial but didn't say it was only for first-time users. When I tried that, they charged me for the whole year. Luckily they did refund the cost ($588) and moved back to the free version. That was a shock to see on my card.
    • This was a helpful step for my business.
    Read full review
    Sprout Social
    • With the program, the executives and results estimation Tagger can send important data of potential influencers that can be of extraordinary assistance to us.
    Incentivized
    Read full review
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