LightCMS (discontinued) vs. Salesforce CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LightCMS (discontinued)
Score 6.1 out of 10
N/A
LightCMS, from NetSuite, was a cloud-based content management system for building websites and eCommerce storefronts. It is designed to be used by individuals, non-profits, and small to medium-sized businesses. The product has been discontinued.N/A
Salesforce CMS
Score 8.2 out of 10
N/A
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user…N/A
Pricing
LightCMS (discontinued)Salesforce CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LightCMS (discontinued)Salesforce CMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LightCMS (discontinued)Salesforce CMS
Top Pros
Top Cons
Features
LightCMS (discontinued)Salesforce CMS
Security
Comparison of Security features of Product A and Product B
LightCMS (discontinued)
8.0
1 Ratings
0% below category average
Salesforce CMS
8.5
23 Ratings
6% above category average
Role-based user permissions8.01 Ratings8.523 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
LightCMS (discontinued)
9.1
1 Ratings
18% above category average
Salesforce CMS
8.4
19 Ratings
10% above category average
WYSIWYG editor10.01 Ratings8.516 Ratings
Code quality / cleanliness9.01 Ratings8.518 Ratings
Admin section9.01 Ratings8.516 Ratings
Page templates10.01 Ratings8.417 Ratings
Library of website themes10.01 Ratings8.013 Ratings
Mobile optimization / responsive design10.01 Ratings8.317 Ratings
Publishing workflow8.01 Ratings8.517 Ratings
Form generator7.01 Ratings8.515 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
LightCMS (discontinued)
7.3
1 Ratings
0% below category average
Salesforce CMS
8.5
19 Ratings
15% above category average
Content taxonomy4.01 Ratings8.416 Ratings
SEO support7.01 Ratings8.015 Ratings
Bulk management8.01 Ratings8.417 Ratings
Community / comment management10.01 Ratings8.919 Ratings
Availability / breadth of extensions00 Ratings8.517 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
LightCMS (discontinued)
-
Ratings
Salesforce CMS
8.5
22 Ratings
10% above category average
API00 Ratings8.522 Ratings
Internationalization / multi-language00 Ratings8.518 Ratings
Best Alternatives
LightCMS (discontinued)Salesforce CMS
Small Businesses
Divi
Divi
Score 9.8 out of 10
Divi
Divi
Score 9.8 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LightCMS (discontinued)Salesforce CMS
Likelihood to Recommend
10.0
(1 ratings)
9.5
(23 ratings)
Usability
-
(0 ratings)
7.1
(8 ratings)
Support Rating
-
(0 ratings)
8.0
(7 ratings)
User Testimonials
LightCMS (discontinued)Salesforce CMS
Likelihood to Recommend
NetSuite
LightCMS is perfect for 90% of websites out there. It has all the basic modules like calendars, photo galleries, news/blog, or forms building built in. Small businesses to mid-sized businesses are perfect for LightCMS. We use other solutions when the requierments for the website include a lot of third party integrations or custom modules. As a hosted CMS it has the same limitations as others with server-side development.
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Salesforce
Salesforce CMS is well suited for anything sales. If you need information on an account, want to touch your old accounts, need to get a better idea of ownership by vertical, or want to estimate revenue from your pipeline, it is very A-OK. We use Salesforce to open, close, and study prospects to later convert them into closed deals. There is a section for notes to detail about each and every account. You can add contacts in, complete with their title, email, cell phones, and other additional info, and since our program is sync'ed up with Outreach.io you can make an immediate call from the Salesforce page. It's a must if you are growing your company and want to stay organized within multiple departments.
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Pros
NetSuite
  • LightCMS provides all the major functionality 90% of sites need. It keeps out of its own way by making these solutions intuitive and simple and not trying to solve every problem for everyone which would over-complicate the tool-set.
  • This is the easiest to use CMS we have ever seen. I tell my client's that if they can make a Facebook post, they can manage their website, and it's true. Their UI is so easy and keeps getting easier to use. Untrained users get it in minutes and are able to manage their sites without our help.
  • LightCMS's code is simple and light-weight. Sites are fast and the CMS doesnt get in the way of performance.
  • You can do almost anything you want (except server-side programming) with LightCMS. So, we can create any design we want and it works great with Light CMS's tokens and editable regions concept (which is also simple to implement.)
  • Constantly upgraded and fixed, the product is 1000x better after 10 years of working with it, but is still simple and not bloated.
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Salesforce
  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
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Cons
NetSuite
  • While keeping it simple is LightCMS's thing, some of the elements/modules could use deeper options or control for advanced users.
  • Some content, such as calendars, cannot have data exported/imported easily.
  • Support was amazing 10 years ago. We openly talked about how awesome they were... it isn't as good as it once was, but is still way above almost every support of other CMS systems we have used.
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Salesforce
  • Platform is so robust it can be overwhelming when starting a report from scratch
  • Key words in the Search column have to be fairly specific
  • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
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Usability
NetSuite
No answers on this topic
Salesforce
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
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Support Rating
NetSuite
No answers on this topic
Salesforce
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
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Alternatives Considered
NetSuite
We have looked at hundrends of CMS's and LightCMS is a perfect entry-level system for most of our small to mid sized clients. LightCMS's feature set is less complex than almost every other system and the actual interface is miles ahead of most other CMS systems. It's simply thought out better. It lacks sensibility and an API as well as other advanced features many more expensive or more DIY systems have, but the simplicity makes up for it.
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Salesforce
Salesforce has a wide variety of services and its user interface was easy to understand and use. Our teams [thought] Salesforce to be better. When we were comparing the features as per our Marketing and Branding teams needs and uses, Salesforce came out on the top.
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Return on Investment
NetSuite
  • While I always think the price could be cheaper, LightCMS is incredibly inexpensive if you consider the costs of hosting, support, and upgrading is all included.
  • As part of their partner program, we are able to control client accounts from our master account, making moving between clients easier and supporting them faster which ultimately makes our labor costs better.
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Salesforce
  • It helps us to keep track of any potential conflicts between sales organizations.
  • It allows us to have robust reporting for every sales team and the overall organization.
  • It gives us a solid platform for our day-to-day work rather than using multiple software.
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ScreenShots