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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Filter

    Score9.9 out of 10
    N/ALightspeed Filter (formerly Relay), from Lightspeed Systems in Austin, offers insights to help understand and maximize the use of 1:1 classroom devices, keep users safe and increase the educational return on technology investments. Lightspeed Systems aims to help users make decisions to enhance technology use, report up administrators, present to your board, reassure concerned parents, empower teachers, and direct students on appropriate use. According to the vendor, Lightspeed Filter powers…N/A

    Webroot Antivirus

    Score9.3 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    Lightspeed FilterWebroot Antivirus
    Editions & Modules
    No answers on this topic
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    Lightspeed FilterWebroot Antivirus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPriced per student device. Quote available upon request.
    More Pricing Information
    Community Pulse
    Lightspeed FilterWebroot Antivirus
    Considered Both Products
    Lightspeed Systems
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    67%
    Happy with the feature set
    4 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    67%
    Lived up to sales and marketing promises
    4 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Lightspeed FilterWebroot Antivirus
    Small Businesses
    No answers on this topic
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed FilterWebroot Antivirus
    Likelihood to Recommend
    9.0
    (5 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (5 ratings)
    Usability
    1.0
    (1 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Lightspeed FilterWebroot Antivirus
    Likelihood to Recommend
    Lightspeed Systems
    Lightspeed web filtering using the Chromebook Relay agent is amazing and does a great job for a cloud filtering solution. The reports that are available are great and can be customized and retains data for 90 days. Reports are easily shared with staff and/or parents for transparency and disciplinary reasons. The agent for Lightspeed (Relay) does not work well with OSX and works okay in Windows, but doesn't allow you to access local IP addresses in the web browser. There needs to be a way to bypass filtering for local network access. This can make it unusable in some cases.
    Incentivized
    Read full review
    OpenText
    Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
    Incentivized
    Read full review
    Pros
    Lightspeed Systems
    • Reduces bandwidth consumption.
    • Improves network performance.
    • It is compatible with a variety of operating systems, including Windows, Mac OS, and Linux.
    • It can be implemented in both wired and wireless networks.
    • It can be installed in minutes and you can configure its settings with a few clicks.
    • Learning environments work.
    Incentivized
    Read full review
    OpenText
    • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
    • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
    • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
    Incentivized
    Read full review
    Cons
    Lightspeed Systems
    • It sometimes takes longer than expected for new filtering rules to apply.
    • Sometimes a site is blocked due to sub-sites or links, but it does not easily identify the source of the block if it is buried in the site.
    • They have several reports included, but it would be nice to create custom reports.
    Incentivized
    Read full review
    OpenText
    • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
    • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
    • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
    Incentivized
    Read full review
    Likelihood to Renew
    Lightspeed Systems
    No answers on this topic
    OpenText
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
    Read full review
    Usability
    Lightspeed Systems
    It is unreliable and does not function as it is supposed to do so. As previously mentioned, there is a glitch when creating a block list.
    Read full review
    OpenText
    There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
    Incentivized
    Read full review
    Support Rating
    Lightspeed Systems
    No answers on this topic
    OpenText
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
    Read full review
    Alternatives Considered
    Lightspeed Systems
    We were already a [Lightspeed] customer so the transition was seamless to Relay. Their support and team at [Lightspeed] are top-notch. We have been with Lightspeed for over 20 years and have evaluated on occasions other options and [ended] up back with [Lightspeed] each time. Their price point, ease of use, great team of engineers, and overall customer focus keep them on top in my eyes.
    Incentivized
    Read full review
    OpenText
    While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
    Incentivized
    Read full review
    Scalability
    Lightspeed Systems
    No answers on this topic
    OpenText
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
    Read full review
    Return on Investment
    Lightspeed Systems
    • Very costly per year
    • Does a great job with 1:1 filtering on Chromebooks
    • Safety Check checks student for possible self harm and alerts staff
    Incentivized
    Read full review
    OpenText
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
    Read full review
    ScreenShots

    Lightspeed Filter Screenshots

    Screenshot of Relay dashboardScreenshot of Relay apps reportScreenshot of Relay blocked contentScreenshot of Sample Relay parent reportScreenshot of Screenshot of Classroom, free with Relay for a limited timeScreenshot of Screenshot of Classroom, free with Relay for a limited time