What users are saying about
14 Ratings
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Score 8.4 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Lightspeed Retail

Lightspeed is well suited for many applications and has the power to accommodate a small business or a large business with lots of items. I am not sure where it would be less appropriate to use it because it works well in my application here at the liquor store. It gives great flexibility to many types of businesses.
Bret Birdsong | TrustRadius Reviewer

PixelPoint POS

PixelPoint would be well suited for any restaurant looking for a cheap entry level system that is easy to use. If you are looking for really advanced inventory I would recommend adding a separate company. If you are looking to get all your info in the cloud I believe they have an add on. We use Avero to extract to the cloud.
Anonymous | TrustRadius Reviewer

Pros

Lightspeed Retail

  • Inventory management: it's not great but it's the best in class. Think "the least bad option."
  • Sales: it works well here, but don't use their payments system. It's overpriced and doesn't offer chip/pin.
  • Reporting: if you buy the advanced reporting package, it can work well, but is still limited, as all canned reports are.
Jeremy Smith | TrustRadius Reviewer

PixelPoint POS

  • Send orders to the kitchen/bar, Very responsive screen and software.
  • It is pretty user-friendly.
  • Secure.
  • Very good reporting options and security features.
Anonymous | TrustRadius Reviewer

Cons

Lightspeed Retail

  • I feel it needs the ability to charge a "restocking fee"
  • I would also like to be notified ahead of time before updates are made
  • The work flow when using the "pin before each sale" feature could be a little cleaner
Anonymous | TrustRadius Reviewer

PixelPoint POS

  • The labor tracking can improve to better track overtime and spread pay.
  • HR tracking would be great.
  • Take mobile payments.
Anonymous | TrustRadius Reviewer

Support Rating

Lightspeed Retail

Lightspeed Retail 6.6
Based on 3 answers
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful.One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling.But overall their support is usually quick and friendly.
Anonymous | TrustRadius Reviewer

PixelPoint POS

No score
No answers yet
No answers on this topic

Alternatives Considered

Lightspeed Retail

I searched through a few other POS systems however, lightspeed is the first and only that I have used. Because I can customize attributes for custom art projects they were my only option and for that reason we chose them.
Damon Gabriel | TrustRadius Reviewer

PixelPoint POS

We selected PixelPoiny of because of the ease of use and the price. I think for what we needed (a POD for PixePoint) fit in well for our needs.
Anonymous | TrustRadius Reviewer

Return on Investment

Lightspeed Retail

  • It has had a very positive impact on business. There have been fewer mistakes by clerks and therefore less money lost.
  • We have not had any instances of outage of the server. This was not the case with the last system we used.
Bret Birdsong | TrustRadius Reviewer

PixelPoint POS

  • Cheap reliable system
  • The labor module has caused some heartburn because of the overtime issue
  • Would like a more open credit card processing system
Anonymous | TrustRadius Reviewer

Pricing Details

Lightspeed Retail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PixelPoint POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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