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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Retail

    Score9.2 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A

    SingleStore

    Score8.2 out of 10
    N/ASingleStore aims to enable organizations to scale from one to one million customers, handling SQL, JSON, full text and vector workloads in one unified platform.

    $0.69

    per hour

    Pricing
    Lightspeed RetailSingleStore
    Editions & Modules
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    OnDemand
    $0.69
    per hour
    Offerings
    Pricing Offerings
    Lightspeed RetailSingleStore
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Lightspeed RetailSingleStore
    Considered Both Products
    Lightspeed
    No answer on this topic
    SingleStore
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    6 Answers
    97%
    Would buy again
    73 Answers
    Delivers good value for the price
    70%
    Delivers good value for the price
    7 Answers
    96%
    Delivers good value for the price
    65 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    97%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    96%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    95%
    Implementation went as expected
    63 Answers
    Features
    Lightspeed RetailSingleStore
    Relational Databases
    Comparison of Relational Databases features of Lightspeed Retail and SingleStore
    Feature
    Lightspeed Retail
    -
    Ratings
    SingleStore
    6.9
    3 Ratings
    16% below category average
    ACID compliance00 Ratings5.93 Ratings
    Database monitoring00 Ratings7.43 Ratings
    Database locking00 Ratings6.63 Ratings
    Encryption00 Ratings7.43 Ratings
    Disaster recovery00 Ratings5.93 Ratings
    Flexible deployment00 Ratings7.73 Ratings
    Multiple datatypes00 Ratings7.43 Ratings
    Best Alternatives
    Lightspeed RetailSingleStore
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    Square POS
    Score9 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    No answers on this topic
    SAP HANA Cloud
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed RetailSingleStore
    Likelihood to Recommend
    9.5
    (15 ratings)
    7.2
    (76 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (6 ratings)
    Usability
    9.5
    (3 ratings)
    7.8
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (50 ratings)
    Support Rating
    9.8
    (4 ratings)
    8.2
    (10 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (3 ratings)
    User Testimonials
    Lightspeed RetailSingleStore
    Likelihood to Recommend
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    SingleStore
    Good for Applications needing instant insights on large, streaming datasets. Applications processing continuous data streams with low latency. When a multi-cloud, high-availability database is required When NOT to Use Small-scale applications with limited budgets Projects that do not require real-time analytics or distributed scaling Teams without experience in distributed databases and HTAP architectures.
    Incentivized
    Read full review
    Pros
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    SingleStore
    • Technical support is stellar -- far above and beyond anything I've experienced with any other company.
    • When we compared SingleStore to other databases two years ago, we found SingleStore performance to be far superior.
    • Pipeline data ingestion is exceptionally fast.
    • The ability to combine transactional and analytical workloads without compromising performance is very impressive.
    Incentivized
    Read full review
    Cons
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    SingleStore
    • It does not release a patch to have back porting; it just releases a new version and stops support; it's difficult to keep up to that pace.
    • Support engineers lack expertise, but they seem to be improving organically.
    • Lacks enterprise CDC capability: Change data capture (CDC) is a process that tracks and records changes made to data in a database and then delivers those changes to other systems in real time.
    • For enterprise-level backup & restore capability, we had to implement our model via Velero snapshot backup.
    Incentivized
    Read full review
    Likelihood to Renew
    Lightspeed
    No answers on this topic
    SingleStore
    We haven't seen a faster relation database. Period. Which is why we are super happy customers and will for sure renew our license.
    Incentivized
    Read full review
    Usability
    Lightspeed
    Simply well designed with obvious icons per component, making it easy to interface with.
    Incentivized
    Read full review
    SingleStore
    [Until it is] supported on AWS ECS containers, I will reserve a higher rating for SingleStore. Right now it works well on EC2 and serves our current purpose, [but] would look forward to seeing SingleStore respond to our urge of feature in a shorter time period with high quality and security.
    Incentivized
    Read full review
    Reliability and Availability
    Lightspeed
    No answers on this topic
    SingleStore
    Solutions are based around a business needs and even when implementing such solution, real time insights are also followed through showing the updates the business are implementing while informing the end users as what is new with technology.
    Incentivized
    Read full review
    Performance
    Lightspeed
    No answers on this topic
    SingleStore
    SingleStore excels in real-time analytics and low-latency transactions, making it ideal for operational analytics and mixed workloads. Snowflake shines in batch analytics and data warehousing with strong scalability for large datasets. SingleStore offers faster data ingestion and query execution for real-time use cases, while Snowflake is better for complex analytical queries on historical data.
    Incentivized
    Read full review
    Support Rating
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    SingleStore
    The support deep dives into our most complexed queries and bizarre issues that sometimes only we get comparing to other clients. Our special workload (thousands of Kafka pipelines + high concurrency of queries). The response match to the priority of the request, P1 gets immediate return call. Missing features are treated, they become a client request and being added to the roadmap after internal consideration on all client needs and priority. Bugs are patched quite fast, depends on the impact and feasible temporary workarounds. There is no issue that we haven't got a proper answer, resolution or reasoning
    Incentivized
    Read full review
    Online Training
    Lightspeed
    No answers on this topic
    SingleStore
    Would prefer in person training but for online training, it's almost as good as in person
    Incentivized
    Read full review
    Implementation Rating
    Lightspeed
    No answers on this topic
    SingleStore
    We allowed 2-3 months for a thorough evaluation. We saw pretty quickly that we were likely to pick SingleStore, so we ported some of our stored procedures to SingleStore in order to take a deeper look. Two SingleStore people worked closely with us to ensure that we did not have any blocking problems. It all went remarkably smoothly.
    Incentivized
    Read full review
    Alternatives Considered
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    SingleStore
    Greenplum is good in handling very large amount of data. Concurrency in Greenplum was a major problem. Features available in SingleStore like Pipelines and in memory features are not available in Greenplum. Gemfire was not scaling well like SingleStore. Support of both Greenplum and Gemfire was not good. Product team did not help us much like the ones in SingleStore who helped us getting started on our first cluster very fast.
    Incentivized
    Read full review
    Scalability
    Lightspeed
    No answers on this topic
    SingleStore
    Very reliable. Coming from mariadb, singlestore has made our application more reliable and faster!
    Incentivized
    Read full review
    Return on Investment
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    SingleStore
    • As the overall performance and functionality were expanded, we are able to deliver our data much faster than before, which increases the demand for data.
    • Metadata is available in the platform by default, like metadata on the pipelines. Also, the information schema has lots of metadata, making it easy to load our assets to the data catalog.
    Read full review
    ScreenShots