TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Retail

    Score9.2 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A

    SUSE Multi-Linux Manager

    Score8.8 out of 10
    N/ASUSE Multi-Linux Manager is a solution used to simplify management of any complex IT infrastructure. SUSE Multi-Linux Manager provides automated patching, content lifecycle management, and realtime monitoring to keep a mixed Linux environment secure and compliant at any scale – from 10 to over 100,000 clients – from a single console.N/A
    Pricing
    Lightspeed RetailSUSE Multi-Linux Manager
    Editions & Modules
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightspeed RetailSUSE Multi-Linux Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Lightspeed RetailSUSE Multi-Linux Manager
    Considered Both Products
    Lightspeed
    No answer on this topic
    SUSE
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    6 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    70%
    Delivers good value for the price
    7 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    90%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Lightspeed RetailSUSE Multi-Linux Manager
    Small Businesses
    Square POS
    Score9 out of 10
    Salt
    Score6.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Perforce Puppet
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Salt
    Score6.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed RetailSUSE Multi-Linux Manager
    Likelihood to Recommend
    9.5
    (15 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (2 ratings)
    Usability
    9.5
    (3 ratings)
    9.3
    (2 ratings)
    Support Rating
    9.8
    (4 ratings)
    7.5
    (2 ratings)
    User Testimonials
    Lightspeed RetailSUSE Multi-Linux Manager
    Likelihood to Recommend
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    SUSE
    In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.
    Incentivized
    Read full review
    Pros
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    SUSE
    • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
    • Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
    • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
    Read full review
    Cons
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    SUSE
    • The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
    • More premade saltstate for default applications are always nice to have.
    • Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.
    Incentivized
    Read full review
    Likelihood to Renew
    Lightspeed
    No answers on this topic
    SUSE
    I am expanding the use of SUSE Manager throughout our organization and can't imagine going back to the "wild wild west" we had before.
    Read full review
    Usability
    Lightspeed
    Simply well designed with obvious icons per component, making it easy to interface with.
    Incentivized
    Read full review
    SUSE
    The gui is extremely user friendly. The installation and configuration does have a learning curve, it takes a while to set everything up. But once you're passed this initial learning curve, everything is very intuitive. If you want extra automation, there's an api (eventough i personally find the documentation of the api could be ordered better). I gave this product a 9 because of the initial learning curve and the api documentation, but for the rest it suits my needs perfectly.
    Incentivized
    Read full review
    Support Rating
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    SUSE
    SUSE Manager provided a top-tier support person on site to us for two days to help integration. We did all the standard stuff they help with before he arrived. We were able to use him to get all the tricky stuff identified and solved in the short time we had. Had they sent us a lower-tier guy, it would have been a waste. I was impressed they sent such knowledgeable person.
    Read full review
    Alternatives Considered
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    SUSE
    The other competitors also have a good platform and service, but we went with SUSE due to cost. The price was best and we needed to keep under a certain budget. The functionality was perfect for what we needed so we took the step forward. This allows us to manage our Linux environment within the manager and update or deploy specific tasks to each as needed.
    Incentivized
    Read full review
    Return on Investment
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    SUSE
    • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
    • Make it easy to audit our own infrastructure.
    • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
    • 24/7 support team.
    • Automatic deployment.
    Incentivized
    Read full review
    ScreenShots