Linnworks vs. Pirate Ship vs. Veeqo

Would have recommended it 5 years ago, but now absolutely not a chance. Pricing is obscene and the service is appalling. Save yourself time and money by looking elsewhere. Linnworks has one advantage over other providers and that is their integrations with smaller eCommerce channels, this is not worth the money... You could employ someone for 5 minutes per day to pull smaller marketplaces onto a different service via CSV.

If you need mailing labels, Pirate Ship is cheap, very organized and creates SCAN forms for USPS

If you are an online seller using multiple channels e.g. Amazon, website, eBay, etc. this is essential. All orders arrive in one place. By pre-entering all your item dimensions and weights, you can book the shipping with a courier using a single click. This saves literally hours of time each day and allows you to spend time focusing on growing your business and answering emails rather than just booking shipping. This alone makes veeqo essential.

Incentivized

• Ease of use for both me and my colleagues
• Manages all inventory on multiple channels and marketplaces
• Simple method of printing invoices and shipping labels saves so much time and requires no manual input

Incentivized

• Great average ship rates for USPS domestic and international.
• Tracking bulk shipments is easy.
• It integrates with chargify.

Incentivized

• Allows us to ship orders without having to book manually, saves a lot of time.
• Allows us to keep track of stock levels.
• Allows us to produce invoices, packing slips, custom forms etc automatically

Incentivized

• Pricing
• Support
• Features

• I wish unused shipping labels were flagged more clearly to make it easy to request refunds
• No multi-user functionality, so you have to share an account
• Better email notifications about things like undeliverable packages

Incentivized

• Allow notes to be deleted/edited by the author, sometimes people make a mistake
• When creating invoice templates etc, guidelines would help everything line up
• When using the search function, have search check the notes section as well

Incentivized

I have not had to use Pirate Ship's customer support because their product is wonderful and easy to use. I am sure based on the quality of their product that their customer service is also fantastic

Incentivized

As I have used Linnworks from day one, I constantly get contacted by Linnworks competitors asking me to try their system, however I cannot see any reason to move from a software package that we are all comfortable with, to a different system. It would seem pointless to move to a system that does not have the full functionality of Linnworks.

Incentivized

Pirate Ship is the best for USPS shipping labels, hands down.

Incentivized

The staff found ShipStation hard to use. We are struggling to set it up and found that the interface was not intuitive like veeqos was. We were doubtful that it could outperform veeqo in the main areas which are important to us, usability and time-saving. Veeqo also has a clean UI.

Incentivized

• None
• None
• None

• No up charging = Positive

Incentivized

• Has saved staff huge amounts of time, which is now used on customer acquisition
• Allowed staff to keep track on order issues though the notes section and tagging staff
• Using the invoice, custom form templates has helped ensure orders to EU don't have customs issues

Incentivized