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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Litmos

    Score7.4 out of 10
    N/ALitmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.N/A

    Whatfix

    Score10 out of 10
    N/AWhatfix is the AI-native Digital Adoption Platform built for the modern enterprise. The platform unifies pre-production simulation training, in-workflow guidance and support, and adoption analytics for continuous optimization.N/A
    Pricing
    LitmosWhatfix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LitmosWhatfix
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All Pricing models are customized and tailor-made according to the customer's requirement.
    More Pricing Information
    Features
    LitmosWhatfix
    Learning Management
    Comparison of Learning Management features of Litmos and Whatfix
    Feature
    Litmos
    7.2
    159 Ratings
    13% below category average
    Whatfix
    -
    Ratings
    Course authoring6.6134 Ratings00 Ratings
    Course catalog or library7.6149 Ratings00 Ratings
    Player/Portal6.3129 Ratings00 Ratings
    Learning content7.9132 Ratings00 Ratings
    Mobile friendly6.7131 Ratings00 Ratings
    Progress tracking & certifications7.9152 Ratings00 Ratings
    Assignments8.1145 Ratings00 Ratings
    Compliance management8.4143 Ratings00 Ratings
    Learning administration7.8152 Ratings00 Ratings
    Learning reporting & analytics7.3152 Ratings00 Ratings
    Social learning5.394 Ratings00 Ratings
    Gamification6.269 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning8.058 Ratings00 Ratings
    Best Alternatives
    LitmosWhatfix
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    iSpring LMS
    Score9.6 out of 10
    Appcues
    Score7.7 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    WalkMe
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LitmosWhatfix
    Likelihood to Recommend
    7.7
    (171 ratings)
    8.2
    (30 ratings)
    Likelihood to Renew
    6.0
    (9 ratings)
    7.3
    (4 ratings)
    Usability
    7.4
    (153 ratings)
    8.4
    (11 ratings)
    Availability
    9.1
    (5 ratings)
    9.1
    (1 ratings)
    Performance
    7.9
    (5 ratings)
    7.3
    (1 ratings)
    Support Rating
    5.5
    (13 ratings)
    9.1
    (8 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    7.3
    (141 ratings)
    9.1
    (3 ratings)
    Configurability
    5.7
    (5 ratings)
    8.2
    (2 ratings)
    Ease of integration
    4.9
    (4 ratings)
    8.2
    (1 ratings)
    Product Scalability
    7.7
    (5 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    8.9
    (4 ratings)
    8.2
    (1 ratings)
    User Testimonials
    LitmosWhatfix
    Likelihood to Recommend
    Litmos
    Limos is great for introducing a topic, and taking refreshrs yearly on info already know. Some courses are better suited to a live course, with discussion and questions. We support people with complex medical needs, and review with a nurse is critical.
    Incentivized
    Read full review
    Whatfix
    Currently, we are only using Whatfix with Salesforce but are in the process of implementing on other systems. It is an excellent tool to organize and provide in-app access to training materials already created. It excels at providing guidance about tasks users don't complete often and, therefore, forget what they were trained about the process. The only sort of system it might not work well is one that provides its own robust in-app assistance. More than one type of tip icon being displayed, for instance, could be confusing.
    Read full review
    Pros
    Litmos
    • Houses all training types in one place
    • Allows us to organize trainings so we can share what is needed with one group, but hide the same content from others
    • Gives us access to reporting to show what courses have been completed and which ones still need done
    Incentivized
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    Whatfix
    • Whatfix is a vendor that listens to their client, understands their business challenges, and works with them to achieve their goals.
    • Feature enhancements are released every quarter, often with significant functionality improvements.
    • The support and engineering teams are outstanding - responsive, helpful and nothing is ever too much trouble. Literally, second-to-none!
    Read full review
    Cons
    Litmos
    • Learner Search: This will be highly valuable for our team especially because our staff do not only use Litmos to take courses but equally use it to search for content that they need to do their jobs in the moment. Users should be able to search using keywords to easily locate specific content.
    • Knowledge Base Feature: In addition to the search function above, some of our content we find can be better organized in knowledge bases for easy access. If Litmos has a knowledge base feature, it would help us have all our learning content in one place.
    • Module Copying Feature: The current module copying feature allow us to make copies of module copies from another course but which are still linked to and affected by changes in the original course. It will be useful to be able to copy courses/modules and make them entirely independent of the original course.
    • Creating Instances of Library Courses: We find that for Litmos courses, it is hard to assign different compliance due dates to separate user groups. It might be useful to be able to create copies of the Litmos courses on the platform so that we can apply different compliance dates for separate teams or groups of users.
    Incentivized
    Read full review
    Whatfix
    • The possibility to select content/widgets at the time for "push to production" (some we would like to p2p for one single content, that is not possible at the moment).
    • I wish the filters in the dashboard would stay when you choose a content, currently you have to filter again and again.
    • In the analytics area, I would like the system to remember this for a certain time window after selecting the start date.
    Read full review
    Likelihood to Renew
    Litmos
    For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
    Incentivized
    Read full review
    Whatfix
    [We feel like] even though Whatfix has its flaws, we are impressed by the speed of development [and] their openness about their future improvements, [but] most important their proactive customer service and customer success team. Whatfix acts more like a partner than a supplier of a 3rd party tool, and we welcome that experience.
    Read full review
    Usability
    Litmos
    Litmos is reliable, stable, and easy to use. Support is amazing, with great response times and customer success managers. I've implemented Litmos in 3 organizations and am working with another one currently. The features and functionality Litmos offers rival those of any other LMS out there.
    Incentivized
    Read full review
    Whatfix
    While they've made a lot of improvements in the last year, there are still challenges with walkthroughs and how beacons can be created. They are aware of these limitations and are actively soliciting customer feedback to help them remedy these shortcomings.
    Incentivized
    Read full review
    Reliability and Availability
    Litmos
    It is extremely rare for Litmos to be "down", and maintenance windows are always communicated well in advance.
    Incentivized
    Read full review
    Whatfix
    No answers on this topic
    Performance
    Litmos
    Litmos is rather quick and responsive for our learners. Reports can be a tad slow depending on the amount of information you are querying.
    Incentivized
    Read full review
    Whatfix
    Sometimes there is a delay to showcase all whatfix elements
    Read full review
    Support Rating
    Litmos
    If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.
    Incentivized
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    Whatfix
    Whatfix is THE best vendor I've ever worked with when it comes to supporting their customers. The support team is friendly, helpful and always willing to listen to your suggestions and ideas. This also applies to the Engineering team who I've spent several hours on calls with debugging a few of the more challenging scenarios we have in place. Nothing is ever too much trouble for Whatfix and they are truly best-in-class when it comes to their support model.
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    In-Person Training
    Litmos
    It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.
    Incentivized
    Read full review
    Whatfix
    No answers on this topic
    Online Training
    Litmos
    Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.
    Incentivized
    Read full review
    Whatfix
    While helpful, the feedback from our employee was, that [they felt] the training was very high-level - sometimes confusing. It would be great to have some kind of sandbox environment for new users to train certain scenarios.
    Read full review
    Implementation Rating
    Litmos
    The company received a change in learning style from the old to this newer style. From our perspective, it was just a case of swapping out the scores and adjusting the language. The initial show-and-tell about the library we could use and how to use the materials was instrumental. From the learner's perspective, it was all very self-explanatory.
    Incentivized
    Read full review
    Whatfix
    Although Whatfix make the process relatively straightforward (they will provide Group Policy Scripts to install a Google Chrome extension specific to your organisation) its important to ensure your network deployment teams (if you have more than one) understand their role and what they need to do to test deployment once they undertaken the work.
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    Alternatives Considered
    Litmos
    I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.
    Incentivized
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    Whatfix
    There is no comparison - Whatfix is the clear winner with us from the very beginning. As Whatfix continues to grow and innovate their product, engage with it's customers on a level beyond any I have every seen. They work as Partners with us, their teams from bottom to top are incredible - Customer Service, Collaboration Teams, Innovation, Sales, Success Mangers and everyone I missed are incredible. One team in particular I want to call out for there outstanding service, care and innovation to help us launch one of our systems is the Professional Services Team. Ganish, Joel, and everyone else who has been on our calls and worked behind the scenes to hit our incredible tight deadline in August - KUDOs for a job well done, You ROCK, THANK YOU words cannot describe how great you guys have been with us on this project, but on all of them. Whatfix's team definitely understands, the customer is first, they align with our values and we will continue to grow with them
    Incentivized
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    Scalability
    Litmos
    Overall we find that Litmos' capability to organize folks by "Teams" is adequate for our needs... though there are some limitations, especially when it comes to supervisory staff being able to assign content to their employees. It would be nice for hierarchal assignments to be possible (directors being able to assign content to their direct reports... AND those under them).
    Incentivized
    Read full review
    Whatfix
    No answers on this topic
    Return on Investment
    Litmos
    • For one of our product lines, what used to require 8-10 onboarding calls now only needs two and we are aiming to get that down to just one or potentially none. Customers can learn on demand using the courses we have constructed for them and continue their learning live with trainers.
    • By hosting all of our training in one place, we have made onboarding much more straightforward for employees — they can learn the product (same training we give customers) and also get their InfoSec and other training in one place.
    Incentivized
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    Whatfix
    • Reduced Training Costs: By cutting traditional training time by 40%, Whatfix has saved significant resources while increasing learning efficiency.
    • Improved User Productivity: Faster onboarding and fewer errors have led to a 25% improvement in user performance metrics, directly contributing to operational efficiency.
    • Decreased Support Requests: Self-service guidance has reduced support tickets by 30%, freeing up teams to focus on strategic initiatives and cutting support costs.
    Read full review
    ScreenShots

    Litmos Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Whatfix Screenshots

    Screenshot of the analytics of the Whatfix Digital Adoption Platform, that help determine what’s working (and what’s not) so  adjustments can be made to DAP content as necessaryScreenshot of Whatfix's Analytics. This produces reports on flow usage, queries served, drop-offs, and other engagement metricsScreenshot of Beacon - Used to create alerts to guide users to changes and new featuresScreenshot of Data validation - Tells users in real-time if the data they entered is accurate, based on pre-established criteriaScreenshot of In-app guidance - Step-by-step guided walkthroughs to take the user through every step of a taskScreenshot of Self-Help - Self-service support contextualized based on user role and location in the application