LiveAction vs. Splunk Observability Cloud

From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.

Incentivized

The query language is relatively easy and flexible when looking into an application's problems. These queries can then be used for alerts, reports, and dashboards. I believe Splunk is a platform that can help a system grow into its proactive application management, using incidents to add insights as needed without trying to work out every scenario in advance.

Incentivized

• Network QOS Assessment, and recommendations, and point-and-click remediation
• Network L2/L3 Assessment, and recommendations, and point-and-click remediation
• Network Security Assessment, and recommendations, and point-and-click remediation

Incentivized

• Providing in-depth insights
• A related content feature which really helps us to figure out which service is breaking the infrastructure.
• The Log explorer which helps us to explore the entire log and pin point the errors/issues.
• Fast and powerful log investigation

Incentivized

• I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
• In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
• I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.

Incentivized

• Better integration with our clients (native mobile clients SDKs will be great).
• A way to easily tag filters and move them across metrics/formula.
• Alert system to easy false [alarm] and hard to configure.
• Be able to have group more dimensions (and have more values on each).

Incentivized

Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net

Incentivized

When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.

Incentivized

Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.

Incentivized

Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.

Incentivized

Follow a training before starting.

Incentivized

There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.

Incentivized

Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.

Incentivized

• Real time insight to network issues whether security related or not.
• Great reporting features for executives.

Incentivized

• Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
• Meets compliance requirements of security policies, audit, regulation, and forensics.
• Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.

Incentivized