LiveAgent vs. UVdesk Helpdesk
LiveAgent vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | $11 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveAgent | UVdesk Helpdesk | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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LiveAgent | UVdesk Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveAgent | UVdesk Helpdesk | |
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Likelihood to Recommend | 8.2 (117 ratings) | - (0 ratings) |
Likelihood to Renew | 9.3 (4 ratings) | - (0 ratings) |
Usability | 8.0 (4 ratings) | - (0 ratings) |
Support Rating | 9.3 (24 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
LiveAgent | UVdesk Helpdesk | |
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Likelihood to Recommend | QualityUnit, LLC | Webkul Software Pvt Ltd No answers on this topic |
Pros | QualityUnit, LLC | Webkul Software Pvt Ltd No answers on this topic |
Cons | QualityUnit, LLC | Webkul Software Pvt Ltd No answers on this topic |
Likelihood to Renew | QualityUnit, LLC | Webkul Software Pvt Ltd No answers on this topic |
Usability | QualityUnit, LLC | Webkul Software Pvt Ltd No answers on this topic |
Support Rating | QualityUnit, LLC | Webkul Software Pvt Ltd No answers on this topic |
Implementation Rating | QualityUnit, LLC | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | QualityUnit, LLC | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | QualityUnit, LLC | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | LiveAgent Screenshots | UVdesk Helpdesk Screenshots |