LiveAgent vs. AgentHub
LiveAgent vs. AgentHub
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month | |
AgentHub | N/A | Vistio AgentHub's live on-screen guidance aims to eliminate guesswork and stress so agents can confidently, quickly, and accurately resolve any customer inquiry. Through interactive and rules-based scripting, AgentHub is designed to put the right answers at agents’ fingertips right when they need it—allowing them to navigate interactions, regardless of their experience level. Vistio states the result is specific and measurable improvements in KPIs in just 90 days. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveAgent | AgentHub | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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LiveAgent | AgentHub | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveAgent | AgentHub | |
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Likelihood to Recommend | 8.1 (117 ratings) | - (0 ratings) |
Likelihood to Renew | 9.3 (4 ratings) | - (0 ratings) |
Usability | 8.0 (4 ratings) | - (0 ratings) |
Support Rating | 9.3 (24 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
LiveAgent | AgentHub | |
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Likelihood to Recommend | QualityUnit, LLC | Vistio No answers on this topic |
Pros | QualityUnit, LLC | Vistio No answers on this topic |
Cons | QualityUnit, LLC | Vistio No answers on this topic |
Likelihood to Renew | QualityUnit, LLC | Vistio No answers on this topic |
Usability | QualityUnit, LLC | Vistio No answers on this topic |
Support Rating | QualityUnit, LLC | Vistio No answers on this topic |
Implementation Rating | QualityUnit, LLC | Vistio No answers on this topic |
Alternatives Considered | QualityUnit, LLC | Vistio No answers on this topic |
Return on Investment | QualityUnit, LLC | Vistio No answers on this topic |
ScreenShots | LiveAgent Screenshots | AgentHub Screenshots |