LiveChat vs. Ruby Virtual Receptionist Services
LiveChat vs. Ruby Virtual Receptionist Services
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user | |
Ruby | N/A | Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services. Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions. | $129 per month |
LiveChat | Ruby Virtual Receptionist Services | |||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Bundled Chat Ruby 10 Your Call Ruby Plan + Up to 10 Chats for $99 Bundled Chat Ruby 30 Your Call Ruby Plan + Up to 30 Chats for $249 Bundled Chat Ruby 50 Your Call Ruby Plan + Up to 50 Chats for $399 | ||||||||||||||
More Pricing Information |
LiveChat | Ruby Virtual Receptionist Services | |
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Top Pros | No answers on this topic | |
Top Cons |
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LiveChat | Ruby Virtual Receptionist Services | |
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Small Businesses | Gist Score 9.6 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | No answers on this topic |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
LiveChat | Ruby Virtual Receptionist Services | |
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Likelihood to Recommend | 8.1 (43 ratings) | 5.0 (1 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (3 ratings) | - (0 ratings) |
LiveChat | Ruby Virtual Receptionist Services | |
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Likelihood to Recommend | LiveChat | Ruby Receptionists, Inc |
Pros | LiveChat | Ruby Receptionists, Inc |
Cons | LiveChat | Ruby Receptionists, Inc |
Support Rating | LiveChat | Ruby Receptionists, Inc No answers on this topic |
Alternatives Considered | LiveChat | Ruby Receptionists, Inc |
Return on Investment | LiveChat | Ruby Receptionists, Inc |
ScreenShots | LiveChat Screenshots |