What users are saying about
4 Ratings
16 Ratings
4 Ratings
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Score 9.5 out of 100
16 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Livestorm

Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
Jaclyn Kafesjian | TrustRadius Reviewer

WebinarJam

We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
Brian Burge | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Livestorm
10.0
WebinarJam
8.9
Dashboards
Livestorm
10.0
WebinarJam
9.3
Data exportability
Livestorm
10.0
WebinarJam
8.6

Performance & Compatibility of Online Events Software

Livestorm
9.5
WebinarJam
8.6
High quality audio
Livestorm
9.0
WebinarJam
8.6
Mobile support
Livestorm
10.0
WebinarJam
8.6

Online Meetings / Events

Livestorm
9.4
WebinarJam
9.4
Calendar integration
Livestorm
10.0
WebinarJam
9.4
Record meetings / events
Livestorm
7.5
WebinarJam
9.2
Slideshows
Livestorm
10.0
WebinarJam
9.2
Event registration
Livestorm
10.0
WebinarJam
9.7

Online Events Collaboration

Livestorm
10.0
WebinarJam
9.3
Audience polling
Livestorm
10.0
WebinarJam
9.7
Q&A
Livestorm
10.0
WebinarJam
8.9

Online Events Security

Livestorm
10.0
WebinarJam
9.7
Participant roles & permissions
Livestorm
10.0
WebinarJam
9.7
Confidential attendee list
Livestorm
10.0
WebinarJam
9.7

Online Events Marketing

Livestorm
10.0
WebinarJam
8.4
Branding options
Livestorm
10.0
WebinarJam
7.4
Integration to Marketing Automation
Livestorm
10.0
WebinarJam
9.5

Pros

Livestorm

  • Very intuitive to use and easy to customize.
  • Excellent customer service.
  • Lots of good data for analytics.
  • Participants do not need to download anything.
  • Feedback and recommendations are acted on.
  • Easy to logistical information on registrants and attendees.
  • Supports integrations.
Melissa Kurtz | TrustRadius Reviewer

WebinarJam

  • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
  • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
  • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
  • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
  • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
  • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
Andrea Samadi | TrustRadius Reviewer

Cons

Livestorm

  • It would be helpful to have higher quality replays
Corey Haines | TrustRadius Reviewer

WebinarJam

  • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
  • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
  • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
  • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
Anonymous | TrustRadius Reviewer

Usability

Livestorm

Livestorm 9.0
Based on 2 answers
Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
Jaclyn Kafesjian | TrustRadius Reviewer

WebinarJam

WebinarJam 8.3
Based on 3 answers
That's actually one of their main strong points, their usability. Webinars (both live and pre-recorded) are extremely easy to setup, and live webinars are automatically being recorded. You get a link to a replay page that you can share with those attendees that weren't able to show up for the live version or you can use them to get people to watch the session again.
Anonymous | TrustRadius Reviewer

Support Rating

Livestorm

Livestorm 10.0
Based on 2 answers
The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
Melissa Kurtz | TrustRadius Reviewer

WebinarJam

WebinarJam 7.7
Based on 3 answers
The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
Brian Burge | TrustRadius Reviewer

Alternatives Considered

Livestorm

No answers on this topic

WebinarJam

First of all, pricing ($80-99/month vs $400-500/year) was already a main reason for us to go with WebinarJam. Second, we were using GoToWebinar before, which forced us to download and install software. We also had to tell our guests to download and install the software as well, even if they were just going to use it once. And second (at least at the time we switched) WebinarJam was the only product that offered the option to pre-record your webinar instead of going live.
Anonymous | TrustRadius Reviewer

Return on Investment

Livestorm

  • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
Corey Haines | TrustRadius Reviewer

WebinarJam

  • WebinarJam has helped my clients and myself generate more leads.
  • Webinars are used to sell products and services.
  • Webinars are great for internal training.
  • Having the ability to record a training and have it automatically available is very helpful.
  • They have an affiliate program which allows me to get paid for referring clients—which is awesome because I use the tool myself.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Screenshots

Pricing Details

Livestorm

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Livestorm Editions & Modules

Edition
Webinar Basic$0.001
Webinar Premium$99.002
Meet Basic$0.003
Meet Premium$31.004
EnterpriseContact sales5
  1. A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
  2. A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
  3. Limited Instant and Scheduled Meetings for up to four participants
  4. Full features for Instant and Scheduled Meetings.
  5. An enterprise-grade experience with premium service.
Additional Pricing Details

WebinarJam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WebinarJam Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Livestorm
9.5
WebinarJam
9.0

Usability

Livestorm
9.0
WebinarJam
8.3

Support Rating

Livestorm
10.0
WebinarJam
7.7

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