LoadSpring vs. Socialtext (discontinued) vs. Todoist

LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

There have been lots of times when we need to add a new habit into our daily work routines, and having the option to do so in the To-Doist app on the very first screen is incredibly helpful. It's a good reminder, and I believe that professionals who truly appreciate and properly value the implementation of good habits would be very grateful for this feature. It's also a time saver because you don't have to manually type it in every day/week / etc.

Incentivized

• Management of sessions.
• Account/license management.
• Reliability.

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Free plan offers two viewing options and 4 color themes; paid plans offer more
• Can integrate with Google Calendar, IFTTT, and Zapier apps
• Viewing format is pretty uncomplicated, including sidebar, easy on the eyes
• Importable and exportable data, emails
• Optional beta testing opportunities (can opt in/opt out at any time)

Incentivized

• Self-service account reactivation.
• Integration of instructions on a per application level.
• Built in linked help for companies using the software.

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

• The Todoist application now works almost identically across all platforms. There is a minor improvement that I would like to see on iOS and that is the ability to show task count by custom filter.
• In Board view, I want to be able to easily add sub-tasks to a parent task.
• Besides those two minor improvements, I am extremely happy with the application.

Incentivized

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Excellent features and concept, simple implementation, but the software is not very clear in training new users and communicating features. The occasional unexplained crash or freeze is not handled gracefully by the desktop software, requiring either the user or tech support to manually restart.

Incentivized

LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.

Incentivized

I've used Todoist for about three years now and I haven't needed to contact support, which I'm considering a 10 out of 10. Honestly, their platform is so easy to use that I never had to look up a knowledge base or forum to be able to do what I wanted in Todoist. So I'm not sure what their support system looks like or how it works, but I do know that if I haven't needed support, that's also a good sign!

Incentivized

LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.

Incentivized

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

[Todoist: To-Do List & Task Manager] is significantly simpler and cheaper than most of the alternatives and doesn't complicate the management of tasks with a plethora of unnecessary features. While all the alternatives have strong feature sets, what Todoist does better than any of them is manage tasks, in theory the central point of them all.

Incentivized

• Great license manager.
• Has great up-time for hosting our application.
• Self service account management is non-existent.

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions

• Location-based reminders ensured that my staff didn't miss things when they went onsite with a customer. This has led to renewals on a regular basis.
• Sharing of task visibility for managers with their direct reports has enhanced 1-on-1 meetings and ensured that field coaches kept focused
• The cost of Todoist vs. the value it creates is a huge selling point for the software. For the price per user, I've found nothing that even comes close!

Incentivized