SolarWinds Loggly vs. SolarWinds Log Analyzer (LA) vs. vRealize Operations (discontinued)

SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.

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Some of equipment does not support correct monitoring of particular errors via standard SNMP requests (example - Juniper SRX licenses expiration). In this case getting and analyzing syslogs as well as creating event-based alerts/notifications brings great relief of a network administrator life! The second case - is a simple analyzing firewall log events as SolarWinds Log Analyzer (LA) can keep logs for a longer time than an equipment built-in tool.

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With the introduction of API-based event alerts, there is no need for a proxy, which is a good option. Its ability to manage infra on a real-time basis is a good option that helps monitor, administer and troubleshoot virtual machines.

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• Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
• Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
• Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.

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• Event based custom alarms
• Useful search filters
• Real-time streaming

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• Shows us where we can save on cost of keeping machines running, or boosting resources on VM's
• the ability to plan deployments with scenario plans that can be customized over a specific timeline
• reports that can be sent and shared with different teams or departments

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• Not all searches are intuitive.
• We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
• Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.

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• Network management
• Server infrastructure management

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• There are less space for customization.
• Cannot use for OS monitoring.
• Some option are very complex like getting an ideal VM report.

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Management is not open to having an agent sending the data to the cloud instance.

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Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.

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It has a good GUI to monitor real-time logs for cloud applications. This is quite a useful tool and preferred over most of the competitive applications in the market.

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The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.

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The support is pretty good however some of the KB articles still reference different versions of the product so it can be hard to find answers to common questions

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It has good architecture, which focus on ese of use.

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We were using Zabbix. While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort. We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.

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Based on my personal experience SolorWinds Log Analyzer is the best product on the market. Splunk Enterprise is the other system we use for monitoring but it's more complicated and requires extra skills Moreover Solarwinds Support Team response fast to any issues

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SCOM was quite overwhelming when we first set up a POC for it. There was just too much for one person to handle. With vROPs I can manage the product and provide the support needed for my environment. We also have a Solarwinds environment that provides us with a level of detail and alerting we have come to rely upon. vROPS takes it to another level because it links directly into vCenter to provide you with a complete picture of your virtual environment.

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Not involved in purchasing.

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• Unfortunately, we hit our logging cap on a weekly basis and we lose logs after that.
• We have lost logs after hitting the maximum during service outages. We have become accustomed to not being able to rely on having them, then things go poorly.

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• Decrease issue reaction time
• Simplify an issue root cause reporting

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• We believe that the ability to preplan deployments with vRealize has proven its return on investments.
• Our troubleshooting time has been reduced with vrealize because its constantly collecting performance data. typically vrealize will tell us cause of fault before we can determine it ourselves.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info