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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Loggly

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

    $79

    per month/billed annually

    Retrace (legacy)

    Score8 out of 10
    N/AStackify Retrace provides application performance management across the entire stack. Coupled with aggregated logs from common logging frameworks, find every exception in code. Retrace code with lightweight code profiling and track and monitor all key application and server metrics. The vendor states that with coverage for full lifecycle development, the Stackify Retrace software offering is tailored to be inclusive for multiple role types, and presents everything your team needs to know about…

    $99

    up to 3 servers, 500,000 traces, and 1,000,000 logs

    Pricing
    SolarWinds LogglyRetrace (legacy)
    Editions & Modules
    Standard
    $79
    per month/billed annually
    Pro
    $159
    per month/billed annually
    Enterprise
    $279
    per month/billed annually
    Essentials
    $99
    up to 3 servers, 500,000 traces, and 1,000,000 logs
    Standard
    249+
    2,000,000+ traces and 5,000,000+ logs
    Enterprise
    Custom
    Customer number of traces and logs
    Offerings
    Pricing Offerings
    SolarWinds LogglyRetrace (legacy)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFree trial for Standard and Pro plans for 14 days with all features.Pricing is based on trace and log usage.
    More Pricing Information
    Community Pulse
    SolarWinds LogglyRetrace (legacy)
    Considered Both Products
    SolarWinds
    Chose SolarWinds Loggly
    Loggly had the best parsing and also UI was very easy for the beginner that wants to track some logs and patterns. Anomaly pattern was very good feature. Also, alerting on Loggly was very easy to setup. The Logsense setup was very bad and painful. Sematext had very good UI, but …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    SolarWinds LogglyRetrace (legacy)
    Application Performance Management
    Comparison of Application Performance Management features of SolarWinds Loggly and Retrace (legacy)
    Feature
    SolarWinds Loggly
    -
    Ratings
    Retrace (legacy)
    6.4
    1 Ratings
    20% below category average
    Application monitoring00 Ratings7.01 Ratings
    Database monitoring00 Ratings6.01 Ratings
    Out-of-the box templates to monitor applications00 Ratings6.01 Ratings
    Application dependency mapping and thresholding00 Ratings7.01 Ratings
    Server availability and performance monitoring00 Ratings6.01 Ratings
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    Score8.1 out of 10
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    Score7.6 out of 10
    Enterprises
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    Score8.1 out of 10
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds LogglyRetrace (legacy)
    Likelihood to Recommend
    8.2
    (48 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    4.5
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SolarWinds LogglyRetrace (legacy)
    Likelihood to Recommend
    SolarWinds
    SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.
    Incentivized
    Read full review
    Discontinued Products
    If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
    Incentivized
    Read full review
    Pros
    SolarWinds
    • Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
    • Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
    • Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.
    Incentivized
    Read full review
    Discontinued Products
    • Integration of performance management with log management so you get the parameters sent
    • In-line log and error data in trace
    • Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
    • Very reasonably priced
    Read full review
    Cons
    SolarWinds
    • Not all searches are intuitive.
    • We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
    • Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.
    Incentivized
    Read full review
    Discontinued Products
    • To set up the fields that APM Plus monitors, you need to map each field area on each document.
    • APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
    • APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    Management is not open to having an agent sending the data to the cloud instance.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    SolarWinds
    Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    SolarWinds
    The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    SolarWinds
    It has good architecture, which focus on ese of use.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    SolarWinds
    We were using Zabbix. While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort. We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.
    Incentivized
    Read full review
    Discontinued Products
    It is a very impressive tool which doesn't overwhelm you with unnecessary data. They have combination of tools that haven't seen by any other company which makes it a very powerful tool
    Read full review
    Return on Investment
    SolarWinds
    • Unfortunately, we hit our logging cap on a weekly basis and we lose logs after that.
    • We have lost logs after hitting the maximum during service outages. We have become accustomed to not being able to rely on having them, then things go poorly.
    Incentivized
    Read full review
    Discontinued Products
    • APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
    • APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
    • APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Loggly Screenshots

    Screenshot of Streamlined Log AnalysisScreenshot of Monitoring & AlertingProduct screenshotProduct screenshotProduct screenshot

    Retrace (legacy) Screenshots

    Screenshot of Detailed stack trace with inline error and logsScreenshot of Web Apps Dashboard:
The Apps Page gives you a high-level overview of all applications found and monitored across all servers in each environment. Click on any app to take you to the App Dashboard to view more information for a particular app.Screenshot of Apps Dashboard:
The App Dashboard is a powerful monitoring and troubleshooting perspective that gives you a view of application health across one or more environments.Screenshot of Performance (APM+) Dashboard:
The Performance section will give you a report of how well the application is performing overall, as perceived by your users.  A graph will allow you to view all requests by Satisfaction by viewing "Fast", "Sluggish", "Too Slow", or "Failed" types of requests.  Another report includes graphs of HTTP Error%, Satisfaction Score%, and Page Load Time.  Lastly, you will have the ability to sort each page request of your App by different categories: Satisfaction, Slowest page, Failed pages, pages hit, and total load time.  By clicking on an individual page a Performance Details page with further information about that specific page's health, performance, and errors will be displayed.Screenshot of Performance Traces:
One of the ways we strive to deliver relevant insights is to only collect traces around interesting requests. Some examples of these request types that are interesting would be faster than normal, slower than normal, new web requests, requests introducing new SQL, requests introducing new exceptions, or abnormal satisfaction scores. Under performing requests will be profiled more often than fast requests. As long as the app is getting steady traffic Retrace should be saving a trace every 5 to 15 minutes.Screenshot of Errors Dashboard:
From the Errors Dashboard, you can get an overview of all the exceptions of all your applications across different environments. It gives you a central location to view details about your errors.