Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.
$79
per month/billed annually
Retrace
Score 8.0 out of 10
N/A
Retrace (formerly APM+) is a lightweight Application Performance Management solution. Retrace gives developers continuous, real-time analysis through a combination of code-level visibility with in-line log and error data. Retrace helps identify top performance offenders by analyzing top page requests, top SQL queries, and top external web services.
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Pricing
SolarWinds Loggly
Retrace
Editions & Modules
Standard
$79
per month/billed annually
Pro
$159
per month/billed annually
Enterprise
$279
per month/billed annually
Essentials
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Standard
249+
2,000,000+ traces and 5,000,000+ logs
Enterprise
Custom
Customer number of traces and logs
Offerings
Pricing Offerings
SolarWinds Loggly
Retrace
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Free trial for Standard and Pro plans for 14 days with all features.
Loggly had the best parsing and also UI was very easy for the beginner that wants to track some logs and patterns. Anomaly pattern was very good feature. Also, alerting on Loggly was very easy to setup. The Logsense setup was very bad and painful. Sematext had very good UI, but …
SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.
If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.
We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.
To set up the fields that APM Plus monitors, you need to map each field area on each document.
APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
We were using Zabbix. While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort. We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.
It is a very impressive tool which doesn't overwhelm you with unnecessary data. They have combination of tools that haven't seen by any other company which makes it a very powerful tool
Unfortunately, we hit our logging cap on a weekly basis and we lose logs after that.
We have lost logs after hitting the maximum during service outages. We have become accustomed to not being able to rely on having them, then things go poorly.
APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.
