TrustRadius

LogicalDOC vs. OpenText Content Suite Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogicalDOC
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
LogicalDOC is designed to help organizations gain control over document management, with a particular focus on fast content retrieval and business process automation. The vendor says their solution enables teams to create, co-author, and coordinate any amount of documents. Additionally, the vendor says with LogicalDOC users will increase collaboration and productivity via a next-generation web interface, integration into Microsoft Office and Outlook, and automatic import from shared folders.
$0
OpenText Content Suite Platform
Score 9.0 out of 10
N/A
The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
Pricing
LogicalDOCOpenText Content Suite Platform
Editions & Modules
LogicalDOC Business
$0
LogicalDOC Enterprise
$0
LogicalDOC Cloud
$0
No answers on this topic
Offerings
Pricing Offerings
LogicalDOCOpenText Content Suite Platform
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
LogicalDOCOpenText Content Suite Platform
Considered Both Products
LogicalDOC

No answer on this topic

OpenText Content Suite Platform
Jeff Zhao | TrustRadius Reviewer
Jeff Zhao
SAP P2P Functional Lead
Chose OpenText Content Suite Platform
In my opinion, OpenText Content Suite Platform provides more powerful product and highly integrated solutions more than OCR solution that Abbyy provides.
I think OpenText Content Suite Platform obviously provides stronger support and services that Abbyy support and services …
Shirleen Muraya | TrustRadius Reviewer
Shirleen Muraya
Branch Manager
Chose OpenText Content Suite Platform
OpenText comes in different versions and you are able to choose depending on your departmental or organizational needs. In terms of functionality and capabilities, it was able to offer more value as it checked all the boxes in terms of long-time retentions, reporting …
Verified User
Anonymous
Chose OpenText Content Suite Platform
OpenText Content Suite Platform replaced an existing Records Management solution and checked all of the boxes in regards to capabilities surrounding search, physical objects, long-term retention, and reporting capabilities.
Verified User
Anonymous
Chose OpenText Content Suite Platform
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this …
Verified User
Anonymous
Chose OpenText Content Suite Platform
OpenText Content Suite has been an amazing addition to our business thanks to its many features and capabilities. The fact that OpenText offers many versions makes its products competitive because there is so much we can accomplish with these products. Price wise, OpenText …
Verified User
Anonymous
Chose OpenText Content Suite Platform
OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also …
Neill Payne | TrustRadius Reviewer
Neill Payne
Project Manager
Chose OpenText Content Suite Platform
SharePoint is not very strong on records management as part of the base system. So after evaluation, it was found to not comply to all needs and therefore discarded. We also evaluated Afresco which is an opensource offering. The problem was that we could not find enough people …
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Chose OpenText Content Suite Platform
I also used Tridion while at AP. It's tougher to learn (HTML knowledge is very helpful), but it is a much more powerful CMS. Tridion allows for language variation, more customization and the embedding of HD video. OpenText was a legacy system of our internal site. Tridion was …
Features
LogicalDOCOpenText Content Suite Platform
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
LogicalDOC
-
Ratings
OpenText Content Suite Platform
8.4
Ratings
4% above category average
Content capture & imaging00 Ratings9.00 Ratings
File sync, storage & archiving00 Ratings9.00 Ratings
Document management00 Ratings9.00 Ratings
Records management00 Ratings8.00 Ratings
Content search & retrieval00 Ratings8.00 Ratings
Enterprise content collaboration00 Ratings9.00 Ratings
Content publishing & creation00 Ratings8.00 Ratings
Security, risk management & information governance00 Ratings8.00 Ratings
Contract lifecycle management00 Ratings8.00 Ratings
Automated workflows00 Ratings9.00 Ratings
Artificial intelligence00 Ratings7.00 Ratings
Mobile support00 Ratings9.00 Ratings
Integration00 Ratings8.00 Ratings
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LogicalDOCOpenText Content Suite Platform
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User Ratings
LogicalDOCOpenText Content Suite Platform
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
LogicalDOCOpenText Content Suite Platform
Likelihood to Recommend
No answers on this topic
Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer
Neill Payne
Project Manager
Read full review
Pros
No answers on this topic
  • ECM OpenText version is secure and easy to use
  • The different versions makes it easy to accomplish different tasks . We have more than three versions deployed in our company
  • The software is highly scalable
  • There are many customization options
  • The software is relatively affordable
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
Verified User
Anonymous
Read full review
Likelihood to Renew
No answers on this topic
The staff is comfortable with it and I doubt they'd change at this point.
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Read full review
Usability
No answers on this topic
Strong for Core Content and Records Management
Effective for Non-Technical Users (with the right configuration)
Jeff Zhao | TrustRadius Reviewer
Jeff Zhao
SAP P2P Functional Lead
Read full review
Reliability and Availability
No answers on this topic
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Read full review
Performance
No answers on this topic
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Read full review
Support Rating
No answers on this topic
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer
Gabriel Krahn
ECM Consultant
Read full review
Implementation Rating
No answers on this topic
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer
Paul Benenati
Marketing Consultant
Read full review
Alternatives Considered
No answers on this topic
OpenText comes in different versions and you are able to choose depending on your departmental or organizational needs. In terms of functionality and capabilities, it was able to offer more value as it checked all the boxes in terms of long-time retentions, reporting capabilities, physical objects, and searches are great.
Shirleen Muraya | TrustRadius Reviewer
Shirleen Muraya
Branch Manager
Read full review
Return on Investment
No answers on this topic
  • With OpenText Content Suite, we save time thanks to its features such as imaging
  • Mobile support is amazing and this makes working anywhere easy
  • Since it is very secure, we do not have to worry about content
  • The collaboration features make it even better by improving the user experience.
Verified User
Anonymous
Read full review
ScreenShots

LogicalDOC Screenshots

Screenshot of file browser with previewScreenshot of languages managementScreenshot of previewScreenshot of full-text searchScreenshot of greek localeScreenshot of mobile app on iPad