LogMeIn Rescue vs. NVIDIA Virtual PC (vPC)

Most of the time it is great. Sometimes with iPads it is not great or too expensive for orgs to pay for an option to allow iPads to be logged into along with computers and windows computer tablets. When needing to view something a client is talking about. It is great to use login to understand the issue and possibly fix any issues we need.

Incentivized

Nvidia GRID is the only real ready-made hardware solution available for streaming game services, 3D graphics acceleration in Virtual Desktop Infrastructures, and 3D enhanced streaming apps. Grid is also great for processing large quantities of small data-sets, such as financial, trading, science, astronomy, and much more. Grid is also well known for digital currency mining, such as Bitcoin.

Incentivized

• LogMeIn Rescue does a great job of allowing access to our clients computer screens.
• LogMeIn Rescue does a great job of allowing me as an admin to monitor my technicians.
• LogMeIn Rescue does a great job of allowing me as an admin to pull daily, weekly and monthly stat reports.
• LogMeIn Rescue does a great job of allowing me as an admin to view my technician's chat logs.

Incentivized

• Streaming Game Services.
• Dedicated graphics processing form virtual desktop infrastructures, allowing the use of Photoshop, CAD, Video Editing, and more.
• Enhanced computing & processing of data thay consists of large amounts of smaller data sets.
• Financial based calculations.

Incentivized

• one of the prompt in windows users is not vissible, somethimes users missed it and you must start from scratch
• more documentation for apple users
• never could record a session, all the time was a permissions issue, don't know how to do it

Incentivized

• The cost for Nvidia GRID capable hardware is still very high, but is & has been dropping fairly rapidly.
• Latency is a large problem for "interaction" based systems (Gaming, remote desktop use) and requires high-speed data, and hosting close to the client.
• No real solutions for smaller businesses, but cloud hosting providers like SoftLayer are beginning to offer affordable hosted grid-capable environments.

Incentivized

It may not be used often in our smaller organization but it really is the only option with a remote workforce. We do not want to learn a new product so it is much better to keep with what we know works well and our staff is used to utilizing

Incentivized

I believe that LogMeIn Rescue is extremely suitable for users of all levels of technical prowess. The user interaction is minimal, and the agent is available to take over at every step of the way. From problem resolution to training, LogMeIn Rescue can take care of it all. LogMeIn Rescue makes the user support process easier and faster so the user can have the issues resolved in a timely manner.

Incentivized

Log me in has never failed me

Incentivized

no complaints

Incentivized

I'd say support for LogMeIn is ideal because I haven't ever been in a situation where additional support was necessary. The program runs so efficiently and simply that nothing was needed beyond initial training that was provided by my company. I am saying this as a user that strictly uses the technician console

Incentivized

Make sure you have your LogMeIn Rescue account sign-in details handy when installing on multiple support systems.

Incentivized

Truth be told, Rescue is the first and so far only solution from LogMeIn I started to use. However since it offers a wide range of tools specifically designed for remote support, it is highly effective for resolving technical issues. Additionally, Rescue provides various connection methods and customizable interfaces, allowing support teams like mine to tailor the experience to specific needs.

Incentivized

Nvidia invented the graphics processor, and continues to provide high quality products, even in a new industry

Incentivized

it's perfect

Incentivized

• It helps us to increase our remote resolution from offshore personnel, so you can redeploy the activity of a local resource at your facility to specifically address more of the hardware or physical IT problems.
• Increase FCR "First Call Resolution" if you have this within your SLA
• Improve end user experience, Non IT personnel doesn't have to struggle explaining an issue, it makes it very easy once you get on the affected user computer.

Incentivized

• Allows us to simplify all of our VDI designs, as power users can be managed like all other cloud users, instead of requiring individual systems.
• Provides a way of offering a substantial processing increase for computing/calculations over and above what additional CPUs could offers.
• Offers the only "ready-made" solution for on-demand gaming services, after Sony purchased OnLive, and provides an affordable method for startups to enter the Industry.

Incentivized