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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Rescue

    Score8.2 out of 10
    N/ALogMeIn Rescue is an enterprise remote support solution that provides IT helpdesks and customer support organizations with the ability to remotely access, diagnose, and resolve issues across endpoint devices. The platform includes in-session diagnostic tools, security controls, and workflow configuration features. The solution is utilized by IT help desks, global enterprises, Business Process Outsourcers (BPOs), and Managed Service Providers (MSPs). It is designed to support…

    $149

    per month

    Oracle WebLogic Server

    Score7.3 out of 10
    N/AOracle WebLogic Server is a unified and extensible platform for developing, deploying and running enterprise applications, such as Java, for on-premises and in the cloud. WebLogic Server offers a scalable implementation of Java Enterprise Edition (EE) and Jakarta EE.N/A
    Pricing
    LogMeIn RescueOracle WebLogic Server
    Editions & Modules
    Remote Device Support
    $149
    per month per seat
    Rescue Enterprise
    Contact Us
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn RescueOracle WebLogic Server
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. Contact sales for Enterprise pricing.—
    More Pricing Information
    Community Pulse
    LogMeIn RescueOracle WebLogic Server
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    147 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    121 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    153 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    93 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    107 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    LogMeIn RescueOracle WebLogic Server
    Security
    Comparison of Security features of LogMeIn Rescue and Oracle WebLogic Server
    Feature
    LogMeIn Rescue
    8.6
    6 Ratings
    0% above category average
    Oracle WebLogic Server
    -
    Ratings
    Role-based user permissions8.66 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Rescue and Oracle WebLogic Server
    Feature
    LogMeIn Rescue
    8.4
    210 Ratings
    1% below category average
    Oracle WebLogic Server
    -
    Ratings
    File transfer8.6189 Ratings00 Ratings
    Instant message8.0129 Ratings00 Ratings
    Access to sleeping/powered-off computers9.364 Ratings00 Ratings
    Session record8.6145 Ratings00 Ratings
    Annotations8.667 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of LogMeIn Rescue and Oracle WebLogic Server
    Feature
    LogMeIn Rescue
    8.0
    3 Ratings
    1% above category average
    Oracle WebLogic Server
    -
    Ratings
    Third-party software integrations8.03 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of LogMeIn Rescue and Oracle WebLogic Server
    Feature
    LogMeIn Rescue
    8.0
    8 Ratings
    1% below category average
    Oracle WebLogic Server
    -
    Ratings
    Attended device access8.48 Ratings00 Ratings
    Unattended device access7.53 Ratings00 Ratings
    Mobile device access7.72 Ratings00 Ratings
    Virtual device access8.22 Ratings00 Ratings
    Multiple-display support8.05 Ratings00 Ratings
    Multiple concurrent sessions8.45 Ratings00 Ratings
    Application Servers
    Comparison of Application Servers features of LogMeIn Rescue and Oracle WebLogic Server
    Feature
    LogMeIn Rescue
    -
    Ratings
    Oracle WebLogic Server
    7.2
    37 Ratings
    10% below category average
    IDE support00 Ratings9.033 Ratings
    Security management00 Ratings8.435 Ratings
    Administration and management00 Ratings5.837 Ratings
    Application server performance00 Ratings8.836 Ratings
    Installation00 Ratings5.537 Ratings
    Open-source standards compliance00 Ratings5.425 Ratings
    Best Alternatives
    LogMeIn RescueOracle WebLogic Server
    Small Businesses
    TeamViewer
    Score8.6 out of 10
    NGINX
    Score9.1 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    NGINX
    Score9.1 out of 10
    Enterprises
    TeamViewer
    Score8.6 out of 10
    NGINX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogMeIn RescueOracle WebLogic Server
    Likelihood to Recommend
    7.9
    (230 ratings)
    7.2
    (44 ratings)
    Likelihood to Renew
    6.0
    (23 ratings)
    9.0
    (1 ratings)
    Usability
    8.3
    (83 ratings)
    7.0
    (4 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (39 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LogMeIn RescueOracle WebLogic Server
    Likelihood to Recommend
    GoTo formerly LogMeIn
    LogMeIn is extremely appopriate when you have to perform something remotely or mutltask and perform work from your location. It gives you the ability to almost be at the site and perform work. While LogMeIn is an excellent toolkit. It can not always save the day. Sometimes it is more efficient to be on site to perform hardware upgrades, multiple software upgrades, technology refresehes and or have someone send you their hardware for rescue and repair as it is too messed up to fix and or perform the tasks remotely. However if you win 60 percent of the time - it's still a great benefit
    Incentivized
    Read full review
    Oracle
    If you need to have complex options in place you can count on Weblogic to be a robust Applicational Server you can rely on. But you would need to keep an eye on maintaining the framework updated quite frequently to avoid security breaches and subsequent severe situations. If you don't have other infrastructure for test purposes, I wouldn't advise you on having devs and QA installing this heavy application in their local machines, there are other lightweight solutions that would be a better fit for that.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • To be able to connect through email or through the website.
    • To be able to remotely control our client's computers.
    • To be able to see what is on our clients' screens after a remote session has been established.
    • To be able to chat with our clients through both the web and the desktop app versions in case we get disconnected.
    Incentivized
    Read full review
    Oracle
    • The brand relation between Java and WebLogic Application Server usually provides a quicker access to programming features and their availability for the applications deployed.
    • The access to centralized configuration both from console and command line WLST eases the implementation of changes major or not in an organized and expedite way.
    • The maturity of the product is also visible in the available tools provided by the product itself, for both monitoring of resources and alerting for availability and thresholds
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • By default it would be good to have clipboard sync enabled - disabled instead. So difficult when copying from my computer doesn’t work because of an agent sharing the connection and it will not let us copy information into the client’s computer.
    • Copying into excel is difficult. It will deselect things that you have highlighted when copying.
    • Would be nice to make the hierarchy easier when sharing files between clients and us.
    • Logging into certain environments can be challenging and require customers to be fairly techy to be able to understand how to get logged into client’s computers.
    • Sometimes login is pretty unstable on certain internet connections even though they are fine when they use team viewer with their IT.
    Incentivized
    Read full review
    Oracle
    • Debugging issues has been difficult sometimes, the documentation is too dense and finding the the root cause for an specific issue takes time.
    • The Oracle WebLogic Server console UI feels old and gives a sense of lack of innovation even though it provides so much functionality.
    • I'm not sure if Oracle WebLogic Server supports more modern frameworks, but it feels more like a Java EE specific, maybe there's an opportunity there to appeal to newer application platforms
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    Since we have not had anything other than a couple minor hiccups with LogMeIn Rescue and due to the overwhelming success we have had in implementing as well as utilizing LogMeIn Rescue, I cannot see any reason why would consider looking elsewhere. Overall, we have been highly satisfied with LogMeIn Rescue and have no intentions of making a switch.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Usability
    GoTo formerly LogMeIn
    Sometimes connecting with a PIN has a delay that confuses users. If there is a way to minimize the delay, that would be ideal. If the user's individual account does have administrator permissions, the user has to click on elevated prompts even if administrator credentials are on hand. Yes, except if the user's individual account does not have administrator permissions. I have never gotten the option to input the admin credentials and start as system server to work across hundreds of sessions. I absolutely dread using LogMeIn Rescue during this type of scenario and may even need to use an alternative temporarily. Frequently clashes with users' security software. Otherwise, I love the application.
    Incentivized
    Read full review
    Oracle
    Oracle WebLogic Server has so many features that sometimes it's hard to find the right place to setup things, I think the dated user interface does not help with that either. This has a direct impact when deciding to use it as your application server, you'd need to have the right people and invest the time needed to master it. If you're application justifies it then it will definitely be a great choice in the long run.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    Log me in has never failed me
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    no complaints
    Incentivized
    Read full review
    Oracle
    Oracle WebLogic Application Server is great at security, performance and features.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    We have never had to access support because the software has always worked as expected. It is great to have a software vendor from whom we know we will have no issue with glitches or incompatibility. We do know, however, that if we did have an issue, we would have our issue resolved quickly.
    Incentivized
    Read full review
    Oracle
    The Oracle support is not great sometimes. They take a long time and need a lot of data over and over to resolve issues.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    Make sure you have your LogMeIn Rescue account sign-in details handy when installing on multiple support systems.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    I haven’t reviewed other platforms like LogMeIn Rescue because I am not aware of any alternative tools available to us for assisting clients and performing troubleshooting. Additionally, LogMeIn Rescue is the first tool I have used that allows me to view a client’s screen, which is why I am unable to compare it with others.
    Incentivized
    Read full review
    Oracle
    I believe the Oracle WebLogic Suite is probably a better all encompassing suite of development tools for the IT department. [It] is probably a bit more expensive than other competitors like Apache Tomcat or NGINX, but is worth the investment if you consider the savings from time to get code into production.
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    it's perfect
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • For businesses with small to midsize IT staff, the ability to remotely control devices that are not on-site and occasionally out of state is extremely cost-effective.
    • The speedy response time of LogMeIn Rescue has been very helpful in resolving issues for IT staff.
    • The administrative process has been made more efficient by the ability to remotely log into servers.
    Incentivized
    Read full review
    Oracle
    • WebLogic Application Server definitely had a positive ROI since all the applications are deployed on a single platform and making maintenance extremely cost effective.
    • Since all major cloud vendors support and maintain WebLogic, it gives us an opportunity to explore possibilities to move the organizational infrastructure on to the cloud without too much effort.
    Incentivized
    Read full review
    ScreenShots

    LogMeIn Rescue Screenshots

    Screenshot of Technician Group Configuration - Where users can create technician groups and subgroups with granular agent permissionsScreenshot of The console where repetitive tasks automated by running pre written scripts in the background, without disturbing end usersScreenshot of A smartphone camera being used to troubleshoot offline computers and hardwareScreenshot of Remote control of Macs, PCs and Linux/AndroidScreenshot of Reboot sessions and automationScreenshot of The central dashboard where common mobile device issues on iPhone and Android can be identified and addressed without the need to navigate the end user's device.