What users are saying about
5 Ratings
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Score 6.6 out of 100
4 Ratings
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Score 5.5 out of 100

Likelihood to Recommend

LoopFuse (discontinued)

My advice in choosing software in general is to know what you want to get out of the software. Then start researching the software on your own to see what features and benefits each has that will help you accomplish what you need. Once you have a good idea of what sorts of features you're looking for, reach out to the vendors that have them to see demos. Get really in-depth with your demos and ask for practical use-cases for each feature. Free trials are pretty useless with this sort of technology because the initial set-up is so time-consuming that you would either not set it up properly, or you would not stop using the provider you chose after the set up because you don't want to do it again!
Jen Picard | TrustRadius Reviewer

Springbot

Well Suited For:
  • Small businesses with small marketing teams.
  • Shopify Customers.
  • Small businesses that want more reporting/segmented lists.
  • Businesses that are upgrading from a service like Constant Contact or Mailchimp.
Less appropriate
  • Customer who are currently using Klaviyo.
  • Business who do not have a Shopify website.
Alex Mills | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

LoopFuse (discontinued)
Springbot
8.7
WYSIWYG email editor
LoopFuse (discontinued)
Springbot
8.6
Dynamic content
LoopFuse (discontinued)
Springbot
9.1
Ability to test dynamic content
LoopFuse (discontinued)
Springbot
8.2
Landing pages
LoopFuse (discontinued)
Springbot
8.2
A/B testing
LoopFuse (discontinued)
Springbot
9.1
Mobile optimization
LoopFuse (discontinued)
Springbot
8.6
Email deliverability reporting
LoopFuse (discontinued)
Springbot
8.6
List management
LoopFuse (discontinued)
Springbot
9.1
Triggered drip sequences
LoopFuse (discontinued)
Springbot
8.6

Lead Management

LoopFuse (discontinued)
Springbot
8.9
Lead nurturing
LoopFuse (discontinued)
Springbot
8.6
Lead scoring and grading
LoopFuse (discontinued)
Springbot
9.1
Data quality management
LoopFuse (discontinued)
Springbot
8.6
Automated sales alerts and tasks
LoopFuse (discontinued)
Springbot
9.1

Campaign Management

LoopFuse (discontinued)
Springbot
7.5
Calendaring
LoopFuse (discontinued)
Springbot
8.6
Event/webinar marketing
LoopFuse (discontinued)
Springbot
6.4

Social Media Marketing

LoopFuse (discontinued)
Springbot
8.2
Social sharing and campaigns
LoopFuse (discontinued)
Springbot
7.3
Social profile integration
LoopFuse (discontinued)
Springbot
9.1

Reporting & Analytics

LoopFuse (discontinued)
Springbot
9.1
Dashboards
LoopFuse (discontinued)
Springbot
9.1
Standard reports
LoopFuse (discontinued)
Springbot
9.1
Custom reports
LoopFuse (discontinued)
Springbot
9.1

Platform & Infrastructure

LoopFuse (discontinued)
Springbot
7.7
API
LoopFuse (discontinued)
Springbot
9.1
Role-based workflow & approvals
LoopFuse (discontinued)
Springbot
8.2
Customizability
LoopFuse (discontinued)
Springbot
7.3
Integration with Salesforce.com
LoopFuse (discontinued)
Springbot
7.3
Integration with Microsoft Dynamics CRM
LoopFuse (discontinued)
Springbot
7.3
Integration with SugarCRM
LoopFuse (discontinued)
Springbot
7.3

Pros

LoopFuse (discontinued)

  • It is easy to use without too much set-up.
  • The e-mail engine is simple to use and straightforward, and e-mails seemed to get delivered for the most part.
  • The reporting information is very in-depth and detailed.
Anonymous | TrustRadius Reviewer

Springbot

  • The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
  • Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
  • Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
  • I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
  • Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
  • Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.
Melissa Best | TrustRadius Reviewer

Cons

LoopFuse (discontinued)

  • I think creating the HTML email campaigns could be made easier.
  • I would like to have more HTML templates available.
Mark Baars MScBA | TrustRadius Reviewer

Springbot

  • I'd love for Springbot to continue to expand on their email offering - the platform and automations are excellent, and I'd like additional conditionals as I build out my flows.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

LoopFuse (discontinued)

LoopFuse (discontinued) 5.6
Based on 3 answers
Loopfuse was great for a startup with a limited budget and limited technical resources, but it's not something I'd use for a larger company because the functionality can be fairly limited compared to other similar products. If I were in a startup again, I wouldn't hesitate to use them for a second.I would also note that, when I first started using them, they were great about answering questions via phone, email, web form, forum, etc - which is one of the reasons I went with them. When I used them at a later company, I found they were a little less receptive to 1x1 support with the cheaper plan I was using. I can't blame them for that, but it wasn't always intuitive to use their product (even after having used it for a year).
Jen Picard | TrustRadius Reviewer

Springbot

No score
No answers yet
No answers on this topic

Usability

LoopFuse (discontinued)

LoopFuse (discontinued) 8.0
Based on 1 answer
It's pretty easy to use without any technical abilities, but the email editor will require html skills (no drag and drop).
Jen Picard | TrustRadius Reviewer

Springbot

Springbot 7.7
Based on 3 answers
I think Springbot is pretty user-friendly overall. The only down-side is that the website is often updated, leaving the customer to hunt certain features down that are now in a different spot. So I think it would be helpful if every so often they sent an email that let customers know what changes were made and where to access everything
Alex Mills | TrustRadius Reviewer

Support Rating

LoopFuse (discontinued)

No score
No answers yet
No answers on this topic

Springbot

Springbot 9.1
Based on 2 answers
Maybe the part that I value the most, is the partnership that I've developed with Springbot. Out of the gate, there is absolutely work to do to get things set up and they don't sugar coat that. While much of the onboarding was smooth - we had a few obstacles to work through, and I'm thankful my Success Manager kept me up to date as we resolved anything that came up, and was proactive with her outreach and recommendations to get the most out of the platform.  I find myself learning something new each time I chat with her, whether it be optimizations to my automations, new marketing ideas, or ways to increase engagement as I go into the holidays. 
Anonymous | TrustRadius Reviewer

Alternatives Considered

LoopFuse (discontinued)

At the time we had to choose between several versions of marketing products. We decided to choose LoopFuse since a few of our employees were quite amused with the ease of use of LoopFuse. Also when looking at cost-effectiveness LoopFuse is a great product for the smaller companies. Making the decision was not too hard.
Mark Baars MScBA | TrustRadius Reviewer

Springbot

Springbit is more expensive, more complicated and delivered less.
Anonymous | TrustRadius Reviewer

Return on Investment

LoopFuse (discontinued)

  • I can't really quantify ROI from Loopfuse
Anonymous | TrustRadius Reviewer

Springbot

  • Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
  • I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
  • It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.
Melissa Best | TrustRadius Reviewer

Screenshots

Pricing Details

LoopFuse (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LoopFuse (discontinued) Editions & Modules

Additional Pricing Details

Springbot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Springbot Editions & Modules

Edition
Platform Base Package$199/month1
  1. for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
Additional Pricing Details
See website for pricing calculator for additional pricing options.

Rating Summary

Likelihood to Recommend

LoopFuse (discontinued)
8.3
Springbot
5.5

Likelihood to Renew

LoopFuse (discontinued)
5.6
Springbot

Usability

LoopFuse (discontinued)
8.0
Springbot
7.7

Support Rating

LoopFuse (discontinued)
Springbot
9.1

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