What users are saying about
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Top Rated
86 Ratings
32 Ratings

Lucidchart

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Top Rated
86 Ratings
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Score 8.8 out of 100
32 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Lucidchart

Lucidchart is particularly well suited for situations when you want to visualize data quickly. If your information is already well-organized, it is quicker and easier to use Lucidchart than to create infographics in a graphic design program that’s not tailored for easy chart-making. I don’t recommend using Lucidchart in situations where you want to display information graphics that are flashy, sleek, and modern.
Anonymous | TrustRadius Reviewer

MindMeister

MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.
Ben McClure | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Lucidchart
MindMeister
8.5
Task Management
Lucidchart
MindMeister
8.3
Scheduling
Lucidchart
MindMeister
8.7
Mobile Access
Lucidchart
MindMeister
8.2
Search
Lucidchart
MindMeister
7.8
Visual planning tools
Lucidchart
MindMeister
9.5

Communication

Lucidchart
MindMeister
6.9
Chat
Lucidchart
MindMeister
9.0
Notifications
Lucidchart
MindMeister
9.0
Discussions
Lucidchart
MindMeister
3.0
Internal knowledgebase
Lucidchart
MindMeister
5.0
Integrates with Gmail and Google Hangouts
Lucidchart
MindMeister
8.7

File Sharing & Management

Lucidchart
MindMeister
8.4
Versioning
Lucidchart
MindMeister
8.6
Video files
Lucidchart
MindMeister
7.8
Document collaboration
Lucidchart
MindMeister
9.0
Access control
Lucidchart
MindMeister
8.5
Advanced security features
Lucidchart
MindMeister
7.5
Integrates with Google Drive
Lucidchart
MindMeister
8.8
Device sync
Lucidchart
MindMeister
8.7

Pros

Lucidchart

  • Allows individuals to further realize engineering issues and collaborate, globally in real time, in order to resolve the issues.
  • Allows individuals and teams to define a workflow or process to use for a platform or action. For instance, before selecting an HRIS platform, we used Lucidchart to map out all HRIS processes which made selecting a platform ridiculously simple.
  • Lucidchart also allows anyone to easily publish their output so that users, both internally and externally, can view their ideas without needing a license, login or any complicated understanding.
  • The mobile aspects of Lucidchart are also fantastic as an individual can create a concept or design and present it to individuals right from their pocket.
Nathan McBride | TrustRadius Reviewer

MindMeister

  • The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
  • The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
  • I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.
Gary Shouldis | TrustRadius Reviewer

Cons

Lucidchart

  • The process for browsing and managing uploaded user images seems a little off. For example, I frequently will use screen captures as graphical elements of a document. While LucidChart fully supports doing so, it might be helpful to have a more powerful interface when reviewing/browsing/selecting files that are serving duty as custom images.
  • I create fairly involved sitemaps and love the sitemaps tools which let you type your hierarchy into the diagram in a popup and see that hierarchy anytime you click on a shape. However, the popup is small, and when I click on a shape in my wireframe, the popup doesn't jump to and highlight the item I've selected in the hierarchy. This makes it challenging to find the item I'm trying to work with in the popup hierarchy.
  • The cost is a big deal, initially, Lucidchart was freemium and was free for us to use the team license which we made available to our users at the university. Without warning, they changed their license structure and began charging for this. Now if our users want to have the same functionality they have to purchase a license or request for an education discount which is a tedious process. The price is a little on the high side, especially if you want to add more members to your Lucidcart team.
  • Sometimes it takes time to load the documents, and depending on the complexity of the document that is being developed, it hangs up (you must have a good internet connection) if you do not have a connection, you can not use this software.
  • Sometimes it can be frustrating to format shapes and resize them at times. While the software is fairly user friendly I have definitely gotten frustrated at times trying to resize images and have had issues when I was trying to connect certain processes to another and the program picks the wrong shape to connect to. I also wish it was a bit easier to print out these charts, but I don't think it's very fair to blame the software on that since everyone's charts are going to vary by width/size so it's up to the user to format it for printing.
Anonymous | TrustRadius Reviewer

MindMeister

  • I wish collaborators could add comments without having to be given editor privileges. A "Reviewer" role would be helpful.
  • I would like to be able to toggle note visibility on and off. If there is a way to do it now, I haven't found it. As it is, I have to hover or use the sidebar to see notes.
  • Two or three times I have seen my nodes spontaneously reverse order in a big map (over their recommended limit). Even so, they are working on tracking the issue down.
Chip Nowacek | TrustRadius Reviewer

Usability

Lucidchart

Lucidchart 8.1
Based on 3 answers
The software is incredibly easy to use and can be used on both a personal and business scale. It really can help you map out processes in a business or help you begin to formulate ideas for personal or educational use. Having the free version is great since you can test out some limited functionality before committing to purchasing the full version.
Anonymous | TrustRadius Reviewer

MindMeister

No score
No answers yet
No answers on this topic

Support

Lucidchart

Lucidchart 8.1
Based on 9 answers
The team is always available to answer questions on Instagram or through their live chat, and we get calls from them about once a year asking if we're happy with stuff or want to upgrade our service. Overall, they have been really professional, and I can see that they really enjoy developing their software and helping companies with diagram creation services.
David Cassel | TrustRadius Reviewer

MindMeister

MindMeister 10.0
Based on 1 answer
Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.
Gary Shouldis | TrustRadius Reviewer

Alternatives Considered

Lucidchart

Lucidchart is designed to do one thing in my opinion, design charts of connected shapes. Other apps can do the same but are often tied to a desktop app and bloated with other illustration features I do not need. I like that is Lucidchart is limited in features to those specific to the needs of this task and allows for easy sharing of my documents with others.
Albert Ellenich | TrustRadius Reviewer

MindMeister

I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.
Sarah Ciras Rousseau | TrustRadius Reviewer

Return on Investment

Lucidchart

  • We run Lucidchart for a fraction of what it would cost to deploy Visio, allowing us to open up its tools to more employees.
  • The low learning curve means less time spent teaching and more time spent recording data.
  • Its various functions have made it a mainstay in multiple departments outside of IT.
Anonymous | TrustRadius Reviewer

MindMeister

  • The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
  • This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
  • Negative impact: lack of offline desktop version.
Miroslav Bobryshev | TrustRadius Reviewer

Screenshots

Pricing Details

Lucidchart

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Lucidchart Editions & Modules

Edition
Basic4.951
Pro8.951
TeamVaries1
  1. per month
Additional Pricing Details
The Team Pricing increases depending on the number of users on the account.

MindMeister

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MindMeister Editions & Modules

Edition
Personal4.991
Pro8.251
Business12.491
  1. per user per month
Additional Pricing Details
MindMeister offers 6-monthly and yearly subscriptions. Discounts for educational users and non-profit organizations are also available.

Rating Summary

Likelihood to Recommend

Lucidchart
8.7
MindMeister
8.5

Usability

Lucidchart
8.1
MindMeister

Support

Lucidchart
8.1
MindMeister
10.0

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