What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
101 Ratings
Top Rated
97 Ratings

Lucidchart

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
101 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
Top Rated
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Highlights

Lucidchart and Microsoft Visio are highly rated diagramming software used to create workflows, maps, and charts. 

Lucidchart is a web-based solution that stands out because it can be used from anywhere and it has excellent collaboration features. Microsoft Visio is an excellent choice for businesses that are familiar with Microsoft apps and want a diagramming tool to enhance their capabilities. 

Both programs are popular with individual users, students, and businesses from small to large.  

Features

Despite their similarities, both Lucidchart and Microsoft Visio offer options that help them stand out. 

Lucidchart is a cheaper option that Visio which may help it appeal to non-business users and to small companies. It also features greater collaboration abilities like chatting and sharing with other users on the platform. It is also able to integrate with other workflow software like Jira, Confluence, and Github.  

Microsoft Visio has the advantage of being a Microsoft tool and users who are familiar with the Microsoft environment will have little trouble jumping into the program. Visio also features a brainstorming function that helps you organize ideas from meetings and can automatically recognize and order themes and hierarchies. Visio also offers a larger variety of file formats for both importing and exporting. 

Limitations

Lucidchart is web-based and while it has the advantage of letting you work from wherever, it can also mean that slow internet speeds or spotty internet may lead to usage difficulties. An offline mode is currently in the beta testing stage. Users also report some issues with the selection of objects and layers when there are many items on the screen. The software also has a limited amount of templates available as compared to its competition. 

Microsoft Visio’s main downside is that it is not available for all platforms and lacks compatibility with Apple products. Visio also has fewer preloaded shapes and Icons than LucidChart. It is also more expensive than some of its competition which may discourage some customers.  

Pricing

Lucidchart has several pricing options available. These start with a free version that allows up to 3 documents to be edited and the ability to choose from 1000 templates. Next, is the Individual tier starting at $7.95 per month. This offers unlimited documents and over 1,000 templates. Users can then step up to the Team tier which is $9.00 per month and offers better collaboration tools. The highest tier available is the Enterprise tier where customers will need to contact Lucidchart for a quote.   

Microsoft Visio also has multiple plans available. Visio can be purchased as a standalone software by individuals at a one time fee of $280 for Visio Standard Edition and for $530 for Visio Professional. Business plans are also available with Visio Plan 1 starting at $5 per user per month and offers access to Visio and Microsoft OneDrive for cloud storage. Users who need more can step up to Visio Plan 2 for $15 per user per month and offers self-updating desktop apps and a much larger library of templates and shapes.

Likelihood to Recommend

Lucidchart

Lucidchart is a great replacement/alternative to Visio. It's excellent for diagrams of all kinds. We use it in a software development organization and it has enabled clear communications for many designs and ideas. That said, it hasn't replaced UI mockup tools for us even though it offers the ability to make such mockups.
KC Baltz | TrustRadius Reviewer

Microsoft Visio

Ease of use, it has many stencils supporting system architecture and IDEF system behavior diagrams. I have also utilized it as a system conops design tool. Excellent flexibility. Powerful program for drawing plans and structural charts, is easy to use and contains a wide range of design tools that facilitates the development of flow charts for users with little experience
Richard Perroset | TrustRadius Reviewer

Pros

Lucidchart

  • Allows individuals to further realize engineering issues and collaborate, globally in real time, in order to resolve the issues.
  • Allows individuals and teams to define a workflow or process to use for a platform or action. For instance, before selecting an HRIS platform, we used Lucidchart to map out all HRIS processes which made selecting a platform ridiculously simple.
  • Lucidchart also allows anyone to easily publish their output so that users, both internally and externally, can view their ideas without needing a license, login or any complicated understanding.
  • The mobile aspects of Lucidchart are also fantastic as an individual can create a concept or design and present it to individuals right from their pocket.
Nathan McBride | TrustRadius Reviewer

Microsoft Visio

  • The templates for basic flowcharting are simple to use and cover most of the basic functions and touch points in a diagram.
  • The variety of included icons and connectors means it's very easy to create floor plans and/or network diagrams.
  • The ease at which you can customise connectors with different colours/thickness makes it very effective in overall presentation of a diagram.
Anonymous | TrustRadius Reviewer

Cons

Lucidchart

  • I wish I could easier incorporate my companies themes / branding into the platform
  • It seems really intuitive as a org chart system but perhaps more tutorials for other use cases?
  • Google product suite security is so-so; perhaps Lucidcharts can improve upon it?
Anonymous | TrustRadius Reviewer

Microsoft Visio

  • The shapes library can be a little daunting if you're unfamiliar. Unless you know what you're looking for and where to find it, you can spend a lot of time looking for a particular shape or icon. But once you find it, you can add it to your shapes menu for easy access.
  • You can also spend a lot of time selecting your defaults for shapes, arrows, font size, etc. But like the shapes library, once you get it down, it's locked in.
  • Be prepared to spend a few hours playing with Visio before figuring out all the nuances. But if you're a beginner and need to create a process flow or diagram, you can do it very quickly without a lot of effort or training. The fun stuff takes a little longer to master.
Richard Crane | TrustRadius Reviewer

Likelihood to Renew

Lucidchart

No score
No answers yet
No answers on this topic

Microsoft Visio

Microsoft Visio 10.0
Based on 1 answer
I LOVE Visio for project workflow documentation. Customers come to us to develop workflows for them and integrate systems. Visio makes it easy to understand and document customer needs as well as highlight web service touchpoints and integration areas.
Anonymous | TrustRadius Reviewer

Usability

Lucidchart

Lucidchart 9.0
Based on 13 answers
No download, no installation approach definitely a huge plus for Lucidchart. However, internet connectivity will affect responsiveness and sometime causing lag in visual update. The abundance of template, easy of use and intuitive user experience help in adaptation for new users as well. However, the requirement of registering first might be a decisive factor for some users for not using it.
Anonymous | TrustRadius Reviewer

Microsoft Visio

Microsoft Visio 7.4
Based on 2 answers
Some things that I think should be easy to do are not, at least not for a beginner user. I'm sure it's easy once you get the hang of it but the two main issues I have with Visio are the connecting of different states and searching for graphics/icons after you have chosen a starting template.
Anonymous | TrustRadius Reviewer

Support Rating

Lucidchart

Lucidchart 8.4
Based on 31 answers
This is hard to review really because we have never needed support. Anything we have required assistance with has either been covered in the user forum or we have solved oursleves. There are not too many things we have encountered that are too difficult to solve ourselves. Everything is very straight forward
Andrew Knight | TrustRadius Reviewer

Microsoft Visio

Microsoft Visio 7.7
Based on 28 answers
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
John Mota | TrustRadius Reviewer

Alternatives Considered

Lucidchart

We use Lucidchart primarily because it is easier to onboard new users to this program than it is to get them up-to-speed with other tools. It has also been the most cost-effective tool we have used so far
Anonymous | TrustRadius Reviewer

Microsoft Visio

Other products that we have tried (like Google Drawings and LucidChart) did not offer the same flexibility and ease of use that we have found in Microsoft Visio. While they may offer better collaborative features, they were lacking in some of the basic interface and shape features that Visio makes easy.
David Currier | TrustRadius Reviewer

Return on Investment

Lucidchart

  • Speeds up the process of preparing presentations. It also really helps gain more insight and allows for changes to be made at will. Regardless of what industry you are in - you could literally use a template/diagram etc - to gain further insight on other industries business models or even analyse a business prospect or potential new client and their strategies. Has saved our organization a lot of time when it comes to creating graphs and illustrations.
  • Has tremendously improved our process of gathering requirements, process mapping and documenting business process reengineering. With Lucid chart, any of our Business Analyst can consult with users and customers and within minutes have a detailed diagram of their current process which they can share with our developers and engineering. Editing and making changes is super easy and can be done online by any team member that has access. This has made us more efficient because team members can work from anywhere as long as they have a reliable internet connection
  • With this application we can facilitate the work, we have the need to create additional coordination in the production department, with which we will test what is being explored in Lucidchart and submit a proposal of height and that is approved by the meeting. This has streamlined our process and reduced the amount of time it takes in making key decisions.
  • In IT, we get a lot of internal questions from different departments asking process related questions about products like Gmail, or whatdata we share with vendors. With Lucidchart I can easily create a flow chart to show the emails and send dates and on top of that, I can hyperlink a shape in the chart and take someone to a sample of the actual vendoe email.
Anonymous | TrustRadius Reviewer

Microsoft Visio

  • Microsoft Visio helps improve communication which ensures increased alignment. This helps reduce costly rework on projects.
  • Microsoft Visio is expensive to license the whole organization, so it takes some time to ensure your diagram is in a good format for publishing and there are only so many people who can edit the Visio files.
Bryan Goodyear, PMP, CSM | TrustRadius Reviewer

Screenshots

Microsoft Visio

Pricing Details

Lucidchart

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Lucidchart Editions & Modules

Edition
Free$01
Individual7.951
Team9.002
EnterpriseCustom Pricing
  1. per month
  2. per user/per month
Additional Pricing Details
The Team Pricing increases depending on the number of users on the account.

Microsoft Visio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Visio Editions & Modules

Edition
Plan 1$5.001
Plan 2$15.001
Standard$280.00
Professional$530.00
  1. Per User Per Month
Additional Pricing Details

Add comparison