TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A

    Soda PDF

    Score8 out of 10
    N/ALULU Software in Montreal offers Soda PDF Anywhere, their flagship product, a full-featured desktop and online PDF solution.N/A
    Pricing
    M‑FilesSoda PDF
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    M‑FilesSoda PDF
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    M‑FilesSoda PDF
    Considered Both Products
    MFiles
    No answer on this topic
    LULU Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Best Alternatives
    M‑FilesSoda PDF
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    pdfFiller
    Score9 out of 10
    Tungsten Power PDF
    Score9.8 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    PDF Xchange Viewer and Editor
    Score9.3 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Adobe Acrobat Reader
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    M‑FilesSoda PDF
    Likelihood to Recommend
    9.9
    (68 ratings)
    8.4
    (2 ratings)
    Likelihood to Renew
    9.9
    (15 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (12 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (11 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (8 ratings)
    -
    (0 ratings)
    Configurability
    9.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    M‑FilesSoda PDF
    Likelihood to Recommend
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
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    LULU Software
    When I get any pdf form to fill, I use this software to fill in all the required details. It is very easy to fill any form in pdf format in this software. Whenever I need to sign any official document digitally, I use this software. It also helps us to protect our confidential documents with password protection. We add passwords to our confidential documents with the help of this software.
    Incentivized
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    Pros
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
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    LULU Software
    • OCR comes in handy when you need to scan a document image for embedded text for edits. This feature is a common tool but the accuracy of OCR helps for quick edits.
    • Conversion options are a plus and a must-have when you need to convert between Microsoft Office and PDF.
    • During the pandemic, the ability to offer digital signing with personalized signatures is a major plus. Glad to have this tool available when needed.
    Incentivized
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    Cons
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
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    LULU Software
    • After the edit when I see my documents in full screen view, I find the header of my documents blocked by editing tools.
    • Its Url to PDF creator doesn't work well.
    • It does not have mobile application for PDF editing
    Incentivized
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    Likelihood to Renew
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
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    LULU Software
    No answers on this topic
    Usability
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
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    LULU Software
    No answers on this topic
    Reliability and Availability
    MFiles
    always there.
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    LULU Software
    No answers on this topic
    Performance
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
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    LULU Software
    No answers on this topic
    Support Rating
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    LULU Software
    No answers on this topic
    In-Person Training
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
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    LULU Software
    No answers on this topic
    Online Training
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
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    LULU Software
    No answers on this topic
    Implementation Rating
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
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    LULU Software
    No answers on this topic
    Alternatives Considered
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
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    LULU Software
    I tried Smallpdf for sometime. It is also a very good tool for pdf related tasks but it doesn't provide a comprehensive functionality to edit a pdf document. I couldn't modify the text of my pdf documents in Smallpdf. But SodaPDF gives me the functionality to edit/change the text of my pdf documents. So I shifted from Smallpdf to this software.
    Incentivized
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    Scalability
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
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    LULU Software
    No answers on this topic
    Return on Investment
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    LULU Software
    • A recent project came across my desk where we had to recreate static files into editable word documents. Thank goodness for the OCR feature. It made for an almost flawless conversion. Minor edit here and there, no fault of the program. It was more due to the file quality of the original scan. Saved me time.
    • The feedback option is another plus: The review/comment function is great for easily getting document feedback. We just started using this feature. Another time-saver.
    • Document management due to file conversion options makes it easier to keep documents all in one place. Also, the ability to share these documents with coworkers is a major plus!
    Incentivized
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    ScreenShots

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items