macOS vs. Symantec Endpoint Security

Macs, macOS, and the appropriate Mac applications really shine in ease of use. Specifically, the system's media-handling features are excellent. The developer frameworks (libraries) are excellent and provide easy programmatic access to the operating system's features. macOS is very stable and is built on a solid foundation of a Unix kernel. The Swift programming language is very approachable, and macOS supports many scripting and programming languages, opening up a wide variety of coding libraries.

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Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.

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• Unified hardware and software drivers
• Power users can have full access if needed
• Upgrade cycles are so easy with OS transfer

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• The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
• The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
• I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.

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• upfront costs to getting the most benefit from macOS requires you to purchase a Macbook...this is expensive
• it's windows snapping function just isn't as good as Windows OS
• as good as the M chips are, gaming just isn't a big strong suit

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• The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
• The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
• It seems the whitelisting on the cloud platform could use some work.

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Its simply the best operating system

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Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.

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I'm sure I'm biased. I've been using a Mac for 30+ yrs. I am significantly more productive on a Mac than on any other platform. It comes down to some personal preference and familiarity, but I just think the interface is more intuitive and streamlined

The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.

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macOS tends to be very reliable, and Apple distributes updates as needed to patch known vulnerabilities or issues. It is very seldom that a macOS-based system is unavailable, and if that happens, the cloud-based storage and identity management support make it very easy to slot in a loaner machine while the user's primary machine is repaired.

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We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it

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The Apple Silicon hardware allows macOS to perform very well, with rapid response. Local processing for Apple Intelligence-related items is quite fast, and the response is impressively complete. Our experience with integrations to other enterprise systems is that the other system is usually the bottleneck in the process, rather than macOS.

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Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.

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Use a third party deployment tool and not the deployment option within the SEP Manager itself.

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Just that simplicity of day to day activities and management. It's basically zero hassle with the ability to scale and power up if needed

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Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.

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macOS is very easily deployed with central MDM/DDM management systems. There are several of these available to select, depending on the amount and type of deployment needed. We use Jamf Pro to support a "zero touch" deployment model, which makes it almost as easy to deploy 100 endpoints as 10 (other than delivery and unboxing).

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• Apple supports their hardware longer than most manufacturers, which is good.
• Apple's hardware is more expensive than similar equipment competition, which is bad but offset somewhat by its longevity.
• Apple in an Apple world works great.
• Apple in a Windows world has some work to do to get things talking.

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• The ROI from deploying this has led to fewer security issues which reduces costs.
• Keeping track of security issues and how the were remedied is easier.
• Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.

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