What users are saying about
8 Ratings
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Score 7.9 out of 100
Top Rated
1602 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Magento BI (formerly RJMetrics)

If you have multiple sources of data that you need to compile into one to cross report, this is a good tool to do that. The connections of those data sources definitely need an expert, so keep that in mind. Also keep in mind, that if you are starting from square 0 on database queries and reporting, there will be a learning curve. I think once you have the base knowledge though, RJ Metrics is relatively intuitive, has a nice UI, and most importantly, allows us to build the reports that we need with confidence that the information included in the reports is up to date and correct.
Kristen Edgerton | TrustRadius Reviewer

Tableau Desktop

It helps us to visualize and understand data. Helps in business analysis, predict market trends. Caters to the needs of an organization. Can be integrated with different kinds of data sources like Excel, CSV, different kinds of databases like Microsoft SQL Server, MySQL, Oracle. On the other hand, need some understanding of statistics to use this software, cannot retrieve previous versions of the same file created. So, version management is a problem. Left joins cannot be created during data loading. These need to be created separately using blends.
Ron Rothstain | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Magento BI (formerly RJMetrics)
9.7
Tableau Desktop
8.5
Pixel Perfect reports
Magento BI (formerly RJMetrics)
9.0
Tableau Desktop
8.3
Customizable dashboards
Magento BI (formerly RJMetrics)
10.0
Tableau Desktop
9.2
Report Formatting Templates
Magento BI (formerly RJMetrics)
10.0
Tableau Desktop
8.0

Ad-hoc Reporting

Magento BI (formerly RJMetrics)
8.3
Tableau Desktop
8.2
Drill-down analysis
Magento BI (formerly RJMetrics)
7.0
Tableau Desktop
8.6
Formatting capabilities
Magento BI (formerly RJMetrics)
8.0
Tableau Desktop
8.4
Report sharing and collaboration
Magento BI (formerly RJMetrics)
10.0
Tableau Desktop
8.2
Integration with R or other statistical packages
Magento BI (formerly RJMetrics)
Tableau Desktop
7.9

Data Discovery and Visualization

Magento BI (formerly RJMetrics)
8.0
Tableau Desktop
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
Magento BI (formerly RJMetrics)
8.0
Tableau Desktop
8.2
Location Analytics / Geographic Visualization
Magento BI (formerly RJMetrics)
Tableau Desktop
8.7
Predictive Analytics
Magento BI (formerly RJMetrics)
Tableau Desktop
8.1

Access Control and Security

Magento BI (formerly RJMetrics)
10.0
Tableau Desktop
8.4
Multi-User Support (named login)
Magento BI (formerly RJMetrics)
10.0
Tableau Desktop
8.6
Role-Based Security Model
Magento BI (formerly RJMetrics)
10.0
Tableau Desktop
8.4
Multiple Access Permission Levels (Create, Read, Delete)
Magento BI (formerly RJMetrics)
10.0
Tableau Desktop
8.2
Single Sign-On (SSO)
Magento BI (formerly RJMetrics)
Tableau Desktop
8.5

Report Output and Scheduling

Magento BI (formerly RJMetrics)
Tableau Desktop
8.6
Publish to Web
Magento BI (formerly RJMetrics)
Tableau Desktop
8.6
Publish to PDF
Magento BI (formerly RJMetrics)
Tableau Desktop
8.9
Report Versioning
Magento BI (formerly RJMetrics)
Tableau Desktop
8.5
Report Delivery Scheduling
Magento BI (formerly RJMetrics)
Tableau Desktop
8.7
Delivery to Remote Servers
Magento BI (formerly RJMetrics)
Tableau Desktop
8.4

Mobile Capabilities

Magento BI (formerly RJMetrics)
Tableau Desktop
8.2
Responsive Design for Web Access
Magento BI (formerly RJMetrics)
Tableau Desktop
8.5
Dedicated iOS Application
Magento BI (formerly RJMetrics)
Tableau Desktop
8.0
Dedicated Android Application
Magento BI (formerly RJMetrics)
Tableau Desktop
8.0
Dashboard / Report / Visualization Interactivity on Mobile
Magento BI (formerly RJMetrics)
Tableau Desktop
8.4

Application Program Interfaces (APIs) / Embedding

Magento BI (formerly RJMetrics)
Tableau Desktop
7.9
REST API
Magento BI (formerly RJMetrics)
Tableau Desktop
8.1
Javascript API
Magento BI (formerly RJMetrics)
Tableau Desktop
8.2
iFrames
Magento BI (formerly RJMetrics)
Tableau Desktop
7.5
Java API
Magento BI (formerly RJMetrics)
Tableau Desktop
7.9
Themeable User Interface (UI)
Magento BI (formerly RJMetrics)
Tableau Desktop
8.3
Customizable Platform (Open Source)
Magento BI (formerly RJMetrics)
Tableau Desktop
7.8

Pros

Magento BI (formerly RJMetrics)

  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
Kristen Edgerton | TrustRadius Reviewer

Tableau Desktop

  • With Tableau you do not need to have technical knowledge to do the data integration and you get a quick response of what you are looking for, being your visualization of high quality.
  • We can say that it is free software and it is not a limited version
Yusmelys Lopez | TrustRadius Reviewer

Cons

Magento BI (formerly RJMetrics)

  • I don't have any database or SQL training, so it took me a little longer than desired to get started up and comfortable with RJ. I wasn't present when we on-boarded with RJ though, which could have been part of the problem, but you definitely need a very basic level of query language and formula writing knowledge to hit the ground running and use this tool to its full capability.
  • RJ gives you the ability to set email updates on whichever reports you choose. I wish that these reports were a little more customizable to give only the pertinent information from a large report to the parties who need it. IE, customize the view for marketing vs. design but all based on the same report.
  • It would be helpful to get an email from RJ with tips and tricks (short videos or blogs) to be able to continue to learn more about this tool.
Kristen Edgerton | TrustRadius Reviewer

Tableau Desktop

  • Tableau is ill-suited to work with SSAS cubes, at least when you are used to analysis within Microsoft tools
  • Data preparation is not up-to-par with other leading vendor tools (although can be improved through Alteryx if you have access to it)
  • The ease-of-use is true for basic analysis, but rapidly gives way to a steep learning curve with more complex queries or when the business context is more mathematics oriented
Charles Saulnier | TrustRadius Reviewer

Likelihood to Renew

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Because right now its the best option out there (disclosure: I haven't used Qlikview or some of the other direct competitors of Tableau). The big investment is in Tableau Server not desktop. For the cost of the license of Tableau desktop, its a pretty good deal. You can hook it up to pretty much any data source easily. You can easily share the visualizations with your team/colleagues easily. Tableau Desktop is generally easy to use for business users. But the more advanced stuff is better suited for a analyst or someone with a IT/CS background.
Mashhood Syed | TrustRadius Reviewer

Usability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.9
Based on 23 answers
I am really a fan of tableau for its quick setup, data connection, dashboard creation time and very easy to use UI.As i have used multiple Bi tools like QlikView and SAP BO, i can say all other tools take really long time in performing above functionalities except QlikView which is really fast in term of performing analysis.
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Reliability and Availability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 10 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn | TrustRadius Reviewer

Performance

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 6.1
Based on 9 answers
Tableau's connections to third-party sources can be somewhat slow due to the time required to speak to a source over a network. However, if you properly utilize Tableau's Data Source Extracts, then the speed is incredible. On the other hand, Tableau makes it very easy for the user to put too much data into one dashboard, which can impact performance. All in all, if you use the tool properly, speed should not be a concern.
Brad Llewellyn | TrustRadius Reviewer

Support Rating

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.0
Based on 16 answers
I still haven't found something that stumped me for long. The company materials are first-rate and their seems to be a natural affinity among the professionals using the product. It seems there are many who want to help those that are following them onto the platform. I've never noticed any condescension to new users or obvious questions in the forums or my personal exchanges.
David Fickes | TrustRadius Reviewer

In-Person Training

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt | TrustRadius Reviewer

Online Training

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Implementation Rating

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 35 answers
Time needs to be spent ahead of implementation to make sure data sources are set up and ready. Consultants need to understand the data sources and the goals before setting foot on-site. Installation is easy, learning to use it takes time. The training resources available are great.
Phillip Smith | TrustRadius Reviewer

Alternatives Considered

Magento BI (formerly RJMetrics)

No answers on this topic

Tableau Desktop

When we first looked at getting a visualization software for analytics we looked into two options Microsoft Power BI and Tableau Desktop, and even though Power BI is more cost-effective we decided to go with Tableau Desktop as it had more options that we are looking for such as free reader and Tableau Server and offers a very comprehensive and simple interface that is easier to learn for new staff.
Clinton Shields | TrustRadius Reviewer

Scalability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Although tableau is highly interactive and fast but with very large dataset its performance degrades heavily. So up to certain extent its really good but after that we have to take care of its performance issues.
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Return on Investment

Magento BI (formerly RJMetrics)

No answers on this topic

Tableau Desktop

  • Tableau has provided my clients with the information necessary to allocate multi-million dollar research budgets effectively, ensuring the company is getting the most bang for its buck.
  • Tableau has given my office the ability to present data quickly and easily in a professional format that customers can understand, and has them returning frequently for additional analysis and projects.
Tim McClelland | TrustRadius Reviewer

Pricing Details

Magento BI (formerly RJMetrics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento BI (formerly RJMetrics)
8.0
Tableau Desktop
8.5

Likelihood to Renew

Magento BI (formerly RJMetrics)
Tableau Desktop
8.9

Usability

Magento BI (formerly RJMetrics)
Tableau Desktop
8.9

Reliability and Availability

Magento BI (formerly RJMetrics)
Tableau Desktop
8.0

Performance

Magento BI (formerly RJMetrics)
Tableau Desktop
6.1

Support Rating

Magento BI (formerly RJMetrics)
Tableau Desktop
9.0

In-Person Training

Magento BI (formerly RJMetrics)
Tableau Desktop
9.4

Online Training

Magento BI (formerly RJMetrics)
Tableau Desktop
8.0

Implementation Rating

Magento BI (formerly RJMetrics)
Tableau Desktop
8.0

Scalability

Magento BI (formerly RJMetrics)
Tableau Desktop
7.0

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